⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Lisez les avis des autres
Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Voir plus
L'entreprise a répondu
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Voir plus
L'entreprise a répondu
We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wigan
Écrit par l'entreprise
Coordonnées de contact
Unit 33,Grand Arcade, WN1 1UG, Wigan, Royaume-Uni
4,9
Excellent
243 avis
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Les gens ont aussi consulté
Callum
Callum was amazing, very knowledgeable about the products and also upgraded our sims.
16 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum was amazing today helping us get…
Callum was amazing today helping us get a new phone today. He talked us through all the options and found the best deal for us today. Very happy with the service
11 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Sarah,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Gavin,
Hi Gavin,
I came to your shop (Grand Arcade Wigan) for top up my sim plan on 9/12. Eventually, my wife and I changed to monthly plan (24 months) and you gave anothor sim card for us to use it temporarily. And you said our original numbers will be resume normal on 10/12. However, my number is doesn't work till now. Could you give me a call to ny wife to fix it? My wife number: 077519110398.
9 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hello Anthony,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted to change service provider
I wanted to change service provider. Justina was very helpful and helped with the change of numbers as well
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Anthony,
Thanks for the lovely review and fantastic support for Justina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum
Callum
Was excellent explaining everything very clear and was very helpful
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic! very helpfully
John got us a great deal on our phones and internet
16 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
John was very helpful and saved me money
John was very helpful and saved me money
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
great customer service from justyna
i came into the wigan branch today to ask a few questions about my contract, i was served by justyna. she was amazing, served me with a huge smile on her face, answered all of my questions and helped me with everything i needed.
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi. We're happy to hear that you had such a positive experience during your visit. We appreciate you taking the time to share your feedback, and we're so glad our team could assist you with your questions and needs. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone in Wigan Town centre…
Went to Vodafone in Wigan Town centre today. Justyna is very helpful, kind and professional. Thank you
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi. We're happy to hear that you found our team member in Wigan town centre to be helpful, kind, and professional. We appreciate you taking the time to leave your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No comunication
Called into vodafone wigan, just to hand back a internet box. Only two people serving, and both busy. Three other people waiting before me. Waited 10 mins and no one came across just to say. ' won't be long' a bit busy at present ' take a seat' nothing !!! I left and called back 20 mins later. The two reps where still with the same clients. The other three people waiting had gone!!. Very poor lack of communication and acknowledgment. '
31 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We value your feedback, and we appreciate you bringing this to our attention. I apologize for the inconvenience caused.
If you do need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Lovely guy very helpful why have you…
Lovely guy very helpful why have you moved him from Wigan he was very good
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service from Justina today very…
Great service from Justina today very helpful and knowledgeable and gave me the best advice.
21 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good service from Gavin
17 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi. Thank you for your review for Gavin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store today in wigan
I came into store today in wigan, I needed help with setting my original number up on my phone after getting a new contract an everything going wrong with past workers that helped me in this store, I was seen by Matt today who went above an beyond to help an set everything up correctly an quickly, thankyou so much for the help
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Matt was brilliant and talked me…
Matt was brilliant and talked me through the process in buying my new phone.
21 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly and efficient staff.
Very friendly and efficient staff.
Abbie in the Wigan store was extremely helpful.
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great visit to wigan today
Visit to wigan store today to sort out contract. had a warm greeting from Matt , sat me down and spoke about a better deal. Was going to leave vodafone but Matt showed me great deals on a new phone. He really connected and understood what I needed. Explained everything to me and made sure I understood bills and helped me transfer my data to my new phone. Took extra notes for me to help.me understand my first bill and device agreement. Spoke about space and had a great laugh. Much better than speaking on the phone , he made face to face customer service best experience ive ever received. He's a credit to vodafone, A1 service highly recommended.
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Thanks for the fantastic review and for highlighting the support you received.
Thanks,
Vodafone Social Media Team
Finally a good service
3rd time ive been in this store this month already due to consistent issues. On the previous 2 occasions I left and was thoroughly unimpressed, however the 3rd time Justyna managed to help get everything sorted. She was professional and a delight, if not for Justyna I would have taken all my services 3 mobiles and my HBB to another provider. She is a testament to the company and the brand.
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We appreciate you sharing your experience. We're happy to hear that a member of the team was able to support and provide excellent service. We value you and are grateful for your feedback.
Thanks,
Vodafone Social Media Team
Elliot and Chloe
Matt was so helpful, gave us all the info we needed and got us a great deal
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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