⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Lisez les avis des autres
Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Voir plus
L'entreprise a répondu
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Voir plus
L'entreprise a répondu
We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wigan
Écrit par l'entreprise
Coordonnées de contact
Unit 33,Grand Arcade, WN1 1UG, Wigan, Royaume-Uni
4,9
Excellent
243 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Amazing service from Tom
Amazing service from Tom! Will come back again 5 stars
8 février 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Usman. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Liam and Bartholomew
I was served by Liam and Bartholomew, excellent service really went above and beyond for me and my issue in store
7 février 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Peter,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Tom served me today and I knew him from…
Tom served me today and I knew him from previous telephone sales. As always Tom was immensely helpful and polite and did all he could to provide me with a good plan which he did. I had already decided I wanted an iPhone 16 and he went through everything thoroughly with me. I had already been a Vodafone customer for over 3 years and I would not go to any other provider .
Thanks Tom and Vodafone.
Christine L
6 février 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Tina/Christine,
This is lovely feedback for Tom. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Wigan visit
Visited the Wigan Grand Arcade branch today. I was served by Tom who was amazing! He went through everything with me, he sorted out my new phone so everything was set up. He even showed me how to back up my photos and WhatsApp which I had never done or even knew how to do. Not to mention he answered the millions of questions I had about everything. He was so lovely. I was really impressed, he definitely new his stuff. A visit I was dreading was actually a really lovely experience. Well done Tom. I hope you're still at the Wigan branch when I come back for my next upgrade 😆 Gemma Bond
30 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Gemma,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Staff were very helpful and friendly
Staff were very helpful and friendly
12 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hello, Ems,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex was a huge help
Been looking to join Vodafone and keep my number as worried I would lose it.
Alwx was a huge help and went through the process with me step by step. Very happy with my purchase!
18 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Callum,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service on both…
Excellent customer service on both occasions that I visited the store. Was served by Tom both times. Really helpful, not pressurised into any contracts and thoroughly explained the contract to me.
14 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Lina,
Thanks for taking your time to leave this review for Tom. We appreciate your kind words and support. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Super helpful
Alex at the Wigan store was super helpful and friendly with helping me out with my phone, explaining what I needed to do and helping me pick a new phone plan as I was currently out of contract highly recommended anyone going into the store branch in Wigan
6 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Abbie,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abygail was out standing and for her…
Abygail was out standing and for her commitment to you I would order again thanks give a 6 out of 5
12 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Jarred,
Thank you for your review. It’s great to hear of your positive experience with Abygail. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I had a fantastic experience at the Vodafone store
I had a fantastic experience at the Vodafone store (Birkenhead branch), thanks to John (who was on loan to this branch from Wigan for the day)! From the moment we walked in, he greeted us with a warm and friendly attitude. He was incredibly knowledgeable, answering all of our questions with patience and clarity. John went above and beyond to ensure we found the right plan and devices for our needs. His professionalism and customer service were exceptional. It’s not every day you encounter someone as dedicated as John, and I truly appreciate his help. Highly recommend him if you're ever at the Vodafone store!
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Susan,
This is such an amazing review for John. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lovely customer experience
We went into the wigan store to sort our wifi out and was assisted by Abbie who was lovely, friendly and explained everything to us and sorted us with a good plan which suited us
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Ayse. Thank you for your review for Abbie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently when In to the wigan store…
I recently when In to the wigan store to upgrade my phone contact as I been struggling trying to do it over the phone. As I entered the store I was greeted from a young lady called shannon, she made it super easy to upgrade my phone and she show how to sign into my Vodafone account. Overall one of the best customer service I have had
6 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Lewis. Thank you for your review for Shannon. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable
Abigail and her colleagues were very helpful and knowledgeable
16 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Tom. Thank you for your review for Abigail and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind soul.
Tom who was sorting me out with a contract was helpful gave me options but not to many based on how much data I was using. He was friendly, helpful and kind it made my experiance better and relaxed and if more people like him life would be easier and stress free.
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Josh,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom in Wigan store really helpful
We met Tom 3 years ago in Wigan store who was very helpful and sorted a good deal. We went back yesterday to update and add additional phone. Tom was there to sort everything out again and made everything simple to understand. Very efficient and we came away with a good deal. Thanks Tom
5 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Elaine and Geoff,
Thanks for taking the time to write such a great review! We're delighted to see that Tom has been able to provide the same consistent service each time. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Justyna explained everything very well…
Justyna explained everything very well to me.
22 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Sandra,
Thanks for reviewing and sharing this feedback for Justina.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly.took time to read through my…
Friendly.took time to read through my contract and make sure the phone I was getting was affordable for myself young girl not long started but done a great job.
21 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Kerry,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly service
I recently upgraded my phone in-store, and it was a fantastic experience! The staff were incredibly knowledgeable and helpful, guiding me through the options and making the process smooth and quick. Highly recommend visiting this store for any upgrades!
27 septembre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Lee-Ann,
Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Callum
Callum today was a massive help. I came in the store with a broken phone. And ended up leaving with a brand new phone, and paying less on my monthly bill.
9 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Andrew, thank you for your support and feedback for Calum today.
Thanks again, The Vodafone Social Media Team
Great customer service at the Wigan…
Great customer service at the Wigan store
1 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Megan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Wigan store.
Thanks,
The Vodafone Social Media Team
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