⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Lisez les avis des autres
Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Voir plus
L'entreprise a répondu
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Voir plus
L'entreprise a répondu
We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wigan
Écrit par l'entreprise
Coordonnées de contact
Unit 33,Grand Arcade, WN1 1UG, Wigan, Royaume-Uni
4,9
Excellent
243 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Perfect advice
Perfect advice
Great service and very helpful information after few minutes I went at home happy with contract what suit me the best .
Very polite helpful staff and special thank you to Matt.
Thank you for make my days easy by your good advice
6 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Adriana,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kudos to the Vodafone team
Kudos to the Vodafone team, and in particular Tom, who served me with patience, logical explanation and a beautiful smile throughput.He even explained the benefits of upgrading my mobile service through Vodafone as well.
2 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Heather,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grand Arcade Troopers
Thank you to Alex and Matt at the WiganGrand Arcade store for the great customer service and helping me go through my options your a credit to the store you enjoy the job you do and the service was with a smile to all the customers (it was busy) thank you Rebecca.
2 mai 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Rebecca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Matt at Grande…
Great service from Matt at Grande Arcade shop in Wigan. Matt took the time to get my son a great phone deal and explained everything step by step. Fantastic service!!!
27 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Tammy,
Thanks for the lovely review and fantastic support for Matt. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Tom.
Wigan Galleries store. Clean and well presented. All staff members were welcoming and acknowledged us during our time in store. Excellent service and support from Tom. Very pleased.
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Helen,
Thanks for the lovely review and fantastic support for Tom. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Matt today he is super…
I was served by Matt today he is super friendly and super knowledgeable
Helped me with any questions I had and made me feel comfortable
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Delaney,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable
Went in the other day and got some help from Matt, I've been after a new phone and he was super helpful an knowledgeable. Definitely coming to him again.
24 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jason,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you to Alex and Matt at Wigan…
Thank you to Alex and Matt at Wigan Vodafone branch
Signed up to Vodafone broadband today.
They were both so helpful and professional and made the process very easy
24 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Julie,
Thanks for the lovely review and fantastic support for Alex and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly friendly and helpful
Alex and Justyna who served me were incredibly helpful and friendly, explained everything clearly and even helped me understand the detailed breakdown of my upgrade. Highly recommend these guys!
22 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Cal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service and great deals
Went to wigan Vodafone to get new iPhone 13 for my daughter , spoke to new guy called matt , after going through options turns out better deal on iPhone 15 , daughter very happy and I upgraded my sim to better deal too. Fantastic service and great knowledge of phones and the deals. Thanks for everything great experience and fantastic customer service.
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a new phone and contract…
I bought a new phone and contract yesterday in the grand arcade at wigan
I was served by a very helpful polite and courteous young man named Matt who works part time there.
May I .just say that his manner to say nothing of his obvious knowledge and love of his job makes him a huge asset to this business and he deserves to go far with you.
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Christine,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredible warm welcome
Came in today for upgrade, Was greeted by young chap who introduced himself as Matt , well presented and professional. Listened to what I needed , offered support and then directed me to another staff member who he introduced as Tom. Tom took over and upgraded my account as I was out of contracted and on an old phone.
I was skeptic as I usually do things online. But the way I was greeted and treated at this store was incredible. I'll be back soon for my broadband. Thanks
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey David,
This is fantastic to hear! We really appreciate the feedback. Glad to know you were assisted nicely by Matt and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service and amazing staff
I came into the store looking for a new home broadband and a general mooch. I was approached very warmly by 'Matt' who took time to understand me and my needs before recommending anything. He was very educated and informative, taking his time to help me understand details with numbers, as I struggle with that aspect. It was a fantastic experience and I left with just what I needed. The whole store of Staff on the day were very helpful and polite and made for a very great experience! I would definitely recommend this store and will be back :)
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Tamika,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone
Great experience at Vodafone, Matt and Tom know there stuff. Thanks to these guys I've got new iPhone 16 pro max.
Got to know my needs and and requirements so happy.
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey David,
Thanks for the lovely review and fantastic support for Matt and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
new vodaphone contract
we were served by Tom.Very knowledgable, very helpfull and very nice young man.
In and out quickly and a very good deal.
All in all an excellent experience.
26 mars 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Barry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I visited Vodafone Wigan today and did…
I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite often to check if we were OK and offered to assist. Overall it was such an enjoyable experience that made me feel really valued as a customer. I'm glad I visited the store.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding Supporting
Absolutely amazing service from Callum. Went through everything for me. Made sure I was getting the best deals possible and explained the whole process.
1 mars 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Seth was brilliant and friendly and…
Seth was brilliant and friendly and efficient. But your system was very slow.
8 février 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi Donna. Thank you for your review for Seth. Minus the system issue, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum made us feel very welcomed
Callum made us feel very welcomed, really chatty and friendly while we was getting a new phone and upgrading, would definitely go back to him.
8 février 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hi. Thank you for your review for Callum. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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