Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
L'entreprise a répondu
Établissement
Changer d'établissement48 Hope Street, LL11 1BB Wrexham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Voir plus
L'entreprise a répondu
I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Voir plus
L'entreprise a répondu
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wrexham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Hope Street, LL11 1BB, Wrexham, Royaume-Uni
4,9
Excellent
233 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Very helpful Sales Advisor
Jack helped me getting a new phone and also trading my old phone in. He also helped me transfer my data from my old phone to my new phone
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Trish,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack helped me find the best device for…
Jack helped me find the best device for me and then once we found it he helped with transferring all my data
13 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Gwenda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media team
Excellent service by Chloe.
We were seen by Chloe. Excellent service. She explained everything in plain English. She was very patient which was much appreciated. Would definitely visit this store again.
8 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Showed plenty of patience with me and…
Showed plenty of patience with me and was very professional
2 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful experience
Popped into my nearest Vodafone store to upgrade. I am aware you can upgrade via the app but call me old fashioned I like to have help of a person, and that was Jodi in Wrexham.
Jodi gave me a few options of upgrades including prices. Explained clearly contract terms and conditions.
She helped me transfer my current iPhone contents to the new one and took my old one in for a trade in (which I was given a good price for). There was a few iPhone bits that took some time, but Jodi did this without me in the shop and I felt comfortable to leave my device.
Overall very happy with my experience and shiny new iPhone. Would recommend Jodi at Wrexham.
6 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Sophie,
Thanks for the lovely review and fantastic support for Jodi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was exceptionally helpful
Chloe was exceptionally helpful. Love this store. Fabulous service.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Claire,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Everyone in the shop were really helpful and tried to fix my situation Chris helped me get my new phone and help set up too
2 avril 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Leon,
This is fantastic to hear! Our customers are our topmost priority. Glad you liked the experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack made the phone upgrade easy
Jack made the phone upgrade easy
He advised on my trade in options and listened to my phone wish list
It was a change to have a natural straight forward conversation rather than being overwhelmed with jargon
Only downside is his choice in football!
16 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
HI Lloyd,
We’re glad to hear you found the best option for you when visiting Jack in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chris was extremely helpful and talked…
Chris was extremely helpful and talked me through everything. Wouldn’t hesitate to recommend to friends. Thank you.
24 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Elaine,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jack was great!
Jack listened carefully to my needs and found the best match straight away. He was super efficient and explained everything carefully and consisely. I felt satisfied about the whole experience. A great job! Thank you.
23 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Sharon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jodi was very helpful and went above…
Jodi was very helpful and went above and beyond to try to resolve the issue I have of renewing my broadband essentials contract. She was respectful of my disabilities and reassured me that if the department concerned fail to respond then she would raise a complaint on my behalf.
20 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Celia,
Thank you for your review, and for sharing the experience you had with Jodi. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lovely staff who went the extra mile
Lovely staff who went the extra mile. 😊
19 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Mr Short,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Easy and straight forward
Easy and straight forward, Jack was very helpful and patient.well done
17 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Jayne,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a tech support service with Jack…
Had a tech support service with Jack and he was extremely helpful
16 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Good job shun
16 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
My broadband switch made super easy!
My broadband switch made super easy!
Shauna helped me move from bt to vodafone and made everything go smoothly! Would 100% recommend popping in to switch!
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Andy,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really easy to talk to and very…
Really easy to talk to and very informative
13 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi John,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jody served me today & I am so happy …
Jody served me today & I am so happy with all the help she has given me.
She is a huge asset to Vodafone.
13 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Jenny,
What brilliant feedback for Jody! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The assistant at Vodafone was helpful…
The assistant at Vodafone was helpful and knowledgeable about the product.
12 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Colin,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.