Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
L'entreprise a répondu
Établissement
Changer d'établissement48 Hope Street, LL11 1BB Wrexham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Voir plus
L'entreprise a répondu
I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Voir plus
L'entreprise a répondu
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wrexham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Hope Street, LL11 1BB, Wrexham, Royaume-Uni
4,9
Excellent
233 avis
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Les gens ont aussi consulté
Really easy to talk to
Really easy to talk to. Helped me compare a new deal to my old one. Very pleased with my service
6 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Kevin,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Today I was dealt with by Chloe who has…
Today I was dealt with by Chloe who has absolutely amazing.
10 mars 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Rob,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chloé and Jodi in the Wrexham branch…
Chloé and Jodi in the Wrexham branch went above and beyond to resolve my issue on Thursday and again today
17 février 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Janice, thanks for letting us know Chloe and Jodi did so much to get your issue sorted 😊 All the best, The Vodafone Social Media Team
I went into Wrexham store and Jodie was…
I went into Wrexham store and Jodie was incredibly helpful, couldn’t have done more for me…. Excellent!!
12 février 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Tracy,
This is such an amazing review for Jodie. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Internet completion
Sorted out my Internet swap with Jodie in store. Jodie was very friendly and helpful. She completed it for me really quickly. Would highly recommend this store, 10 out of 10!!
13 février 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Claire,
Thanks for taking your time to share this experience in store with Jodie. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Friendly greeting as I entered from…
Friendly greeting as I entered from Jodie and Staff member Chloe who was outstanding in her customer service, she was extremely knowledgeable and helpful in her advice and also finding me a more suitable contract, this was at the Wrexham store .
10 février 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi. Thank you for your review for both Jodie and Chloe. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with the service
Really happy with the service. Very clear and very prompt.
30 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Ceri,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great staff who were very knowledgeable and helpful.
I was given full options of packages available when upgrading my phone.
Jodie and Chloe were so patient and although it wasn’t straightforward as my phone Touch ID wasn’t working they were super at getting it all sorted for me.
24 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Phyllis,
Thanks for sharing your fabulous feedback for Jodie and Chloe. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a really positive experience in…
I had a really positive experience in Vodafone Wrexham. I was helped by Vodafone advisor Jody. She went through all the different options and found me a phone deal that I was really happy with. Thank you
7 janvier 2025
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Susanne,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service by Jody has been absolutely…
The service by Jody has been absolutely unbelievable patience understanding and very well appreciated.
5 stars to Jody and Vida phone
28 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hello, Lynn,
It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks Jody....
Jody helped to set up my husbands new phone, she was very helpful and patient and got it all set up quickly. Great customer service.
15 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hello, Vicky,
It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great advice and knowledge of options…
Great advice and full range of options privided
2 décembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
It's great to see we were able to find you the best available deal Johnathan.
Thanks, The Vodafone Social Media team
Had to change my phone today at the…
Had to change my phone today at the vodafone store in wrexham. Saw assistant called chris who was extremely helpful and found a very good deal. Would highly recommend dealing with chris who was also very knowledgeable
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Sharon. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The chap was polite
The chap was polite, friendly and very helpful looking through all the different phones and tariffs to work out the best deal
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Robert,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Great service! the gentleman that helped me out was really polite and helpful
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Rebecca,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brilliant customer service
Was served by Jack today. Spent over an hour trying to sort out my issues after my phone got stolen. Provided me with a new sim and managed to unblock the number after the fraud team blocked it without showing on the system. He then meticulously went through all my options to get a new phone. Priced up all my options and help me get the best deal. Can’t sing his praises enough. A real credit to the company
3 novembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Juan,
Thanks for your review for Jack. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Patient and clear
My wife and I have been brilliantly helped by Jody in Wrexham patient and clear. We are both in our sixties and not very good with phones but she made it all very easy.
17 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Roel, It's great to hear Jody took the time to explain everything you needed 😊
Thanks, The Vodafone Social Media Team
Fantastic customer service as always in…
Fantastic customer service as always in the Wrexham branch of Vodafone. Helpful and patient. Nothing is too much trouble. Recieved Fantastic service from the Assistant Manager Chris and a lady called Jodie imparticular. I would highly recommend this Branch.
15 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Beth,
Thanks for taking your time to leave this review and your kind words for Chris and Jodie. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I’m very happy with my experience in…
I’m very happy with my experience in the wrexham store today! Chloe was very helpful
7 octobre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Bekir,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everything made easy
26 septembre 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Ken,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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