I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus
L'entreprise a répondu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
L'entreprise a répondu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came back in today as I wanted to order the new iPhone 18 pro max which they helped me switch over. Great service.

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and helped me upgrade my phone at a great price.
Rachel is always polite, trustworthy and genuinely helpful. She has excellent knowledge of all areas of the contracts and makes everything easy to understand without any pressure. I really appreciate her customer service and would highly recommend her to anyone needing help with their phone or contract. ⭐⭐⭐⭐⭐

Réponse de Vodafone UK - Wythenshawe
The staff are very friendly helpful polite and take care of my needs while instore

Réponse de Vodafone UK - Wythenshawe
Jake did really well. Nice painless and quick service

Réponse de Vodafone UK - Wythenshawe
Absolutely amazing member of staff and very helpful.

Réponse de Vodafone UK - Wythenshawe
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website
We cannot thank him enough for the patience and help he showed us over the 3 visits we had to make due to a mistake the call centre had made

Réponse de Vodafone UK - Wythenshawe
Because Jake gave me very good advice

Réponse de Vodafone UK - Wythenshawe
I was seen by Nathan who was extremely helpful talked me through everything i needed to know!! Excellent service and extremely nice staff.

Réponse de Vodafone UK - Wythenshawe
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with trade in. I was made to feel very welcome and they couldnt have been more helpful. This is what Vodafone customer experience is all about.

Réponse de Vodafone UK - Wythenshawe
Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted.
Sam, Jake and Rachel are a credit to Vodafone!

Réponse de Vodafone UK - Wythenshawe
Attende Vodafone phone shop, the service was second to none 10/10
Thank you

Réponse de Vodafone UK - Wythenshawe
Very cooperative staff and it was nice experience

Réponse de Vodafone UK - Wythenshawe
The experience was really great , stuff was very helpful

Réponse de Vodafone UK - Wythenshawe
Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly vibe. Could not recommend them both enough.

Réponse de Vodafone UK - Wythenshawe
Jake’s customer service was impeccable today, he helped me with every question, and he searched for everything I needed and wanted and was very helpful
10/10

Réponse de Vodafone UK - Wythenshawe
Jake was great he really helped me today

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Jake the shop manager has gone above and beyond to help me and my daughter. He was very patient, kind and considerate. Keep it up jake

Réponse de Vodafone UK - Wythenshawe
Very professional and knowledgeable, felt well looked after

Réponse de Vodafone UK - Wythenshawe
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.