Vodafone UK - Wythenshawe Avis 

201
•
TrustScore 5 sur 5

4,9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(201)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing help from Rachel and Jake

I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came back in today as I wanted to order the new iPhone 18 pro max which they helped me switch over. Great service.

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Tan

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Racheal was amazing great service

Racheal was amazing great service

12 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Max,
Thanks for the lovely review and fantastic support for Racheal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Above and beyond

I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and helped me upgrade my phone at a great price.
Rachel is always polite, trustworthy and genuinely helpful. She has excellent knowledge of all areas of the contracts and makes everything easy to understand without any pressure. I really appreciate her customer service and would highly recommend her to anyone needing help with their phone or contract. ⭐⭐⭐⭐⭐

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Christopher,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff are very friendly helpful…

The staff are very friendly helpful polite and take care of my needs while instore

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

This is fantastic to hear! We really appreciate you sharing your positive experience with us. We're so glad you found our team friendly and helpful.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Jake did really well

Jake did really well. Nice painless and quick service

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Kamil,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing member of staff and…

Absolutely amazing member of staff and very helpful.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Charlene,
Thanks for the lovely review and fantastic support for saff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake Carr took control of a problem we…

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website
We cannot thank him enough for the patience and help he showed us over the 3 visits we had to make due to a mistake the call centre had made

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Kevin,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake gave me very good advice and price

Because Jake gave me very good advice

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Leyla,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent staff

I was seen by Nathan who was extremely helpful talked me through everything i needed to know!! Excellent service and extremely nice staff.

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

"Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Rachel and the Team A+++++

Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with trade in. I was made to feel very welcome and they couldnt have been more helpful. This is what Vodafone customer experience is all about.

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Mr Joce,

Thanks for the lovely review and fantastic support for Racheal, Sam and Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Sam, Jake and Rachel are welcoming, friendly and patient! Took my new phone in to the store today to transfer my ESIM and physical SIM. Not a quick process but they all helped me get sorted.
Sam, Jake and Rachel are a credit to Vodafone!

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Vee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Attende Vodafone phone shop

Attende Vodafone phone shop, the service was second to none 10/10
Thank you

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Steven,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very cooperative staff and it was nice…

Very cooperative staff and it was nice experience

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The experience was really great

The experience was really great , stuff was very helpful

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake and Rachael

Jake and Rachael have been nothing but fantastic, kind , considerate and gone above and beyond for me on both visits to the shop recently. They have sorted all my problems out with ease and a friendly vibe. Could not recommend them both enough.

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake’s customer service was impeccable…

Jake’s customer service was impeccable today, he helped me with every question, and he searched for everything I needed and wanted and was very helpful
10/10

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Danielle,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was great he really helped me today

Jake was great he really helped me today

12 juin 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was amazing

Jake was amazing, went the extra mile for me

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Arron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake the shop manager has gone above…

Jake the shop manager has gone above and beyond to help me and my daughter. He was very patient, kind and considerate. Keep it up jake

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Precious,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and knowledgeable

Very professional and knowledgeable, felt well looked after

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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