I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus
L'entreprise a répondu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
L'entreprise a répondu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni
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Very happy as the process was very simple and the member of staff Rachel was helpful.

Réponse de Vodafone UK - Wythenshawe
Mo, was very professional and helpful in sorting out my problems.

Réponse de Vodafone UK - Wythenshawe
The service from staff member Rachel was the best I have ever received from any of the staff I ever dealt with ….. she was amazing .

Réponse de Vodafone UK - Wythenshawe
Im very happy, fast and reliable service,John was very nice with me and his explanation was very accurately,making me safe.Thank you John.
Regarding Tudor

Réponse de Vodafone UK - Wythenshawe
Always amazing customers service and the most helpful people

Réponse de Vodafone UK - Wythenshawe
John was a great help with us upgrading our phones! Nice and easy :)

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
The best customer service I've ever had in any phone shop.Got best deals ever. Definitely coming back for another upgrade. The staff were absolutely helpful. Happy happy happy. They've just made my Christmas the best

Réponse de Vodafone UK - Wythenshawe
10/10 experience, staff where brilliant and a great deal

Réponse de Vodafone UK - Wythenshawe
John and Rachel were brilliant a pleasure to be served by them as always, I travel from wakey as the shop assistants are always helpful and friendly

Réponse de Vodafone UK - Wythenshawe
Came into store with a phone issue.
I saw Jake the store manager who was really professional and helped me with this.
5 stars

Réponse de Vodafone UK - Wythenshawe
Rachel was super helpful I was served by her last time always helpful always friendly and always recommended the best option for me personally

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Visited Civic Store 22/11/25 and the staff were absolutely fantastic. Can’t remember all the names but Rachel was one of them. They got me a great deal on a new phone, sorted me out with a sim for my young daughter and swapped my broadband to a cheaper deal which I hadn’t even thought to ask about. They offered us some Xmas chocolate and even gave me an ice cold drink to save me going to the shop. One of the best in store experiences I’ve had anywhere.

Réponse de Vodafone UK - Wythenshawe
Excellent service, John at wythenshawe branch was very helpful, approachable and knowledgeable. Thank you very much

Réponse de Vodafone UK - Wythenshawe
Maisie was really helpful and sorted my phone out super fast
Thank you

Réponse de Vodafone UK - Wythenshawe
I had a great experience! The team was friendly, patient, and very helpful. They guided me through every step of getting my new phone and setting it up with vodaphone, making the whole process smooth and stress-free.

Réponse de Vodafone UK - Wythenshawe
Rachael was brilliant and very helpful

Réponse de Vodafone UK - Wythenshawe
Friendly and informative. Not trying to sell the most expensive phone.

Réponse de Vodafone UK - Wythenshawe
Racheal was really patient and helpful.

Réponse de Vodafone UK - Wythenshawe
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