Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement29/30 Parliament Street, YO1 8RS York, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Voir plus
L'entreprise a répondu
Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the... Voir plus
L'entreprise a répondu
Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - York
Écrit par l'entreprise
Coordonnées de contact
29/30 Parliament Street, YO1 8RS, York, Royaume-Uni
4,5
Excellent
404 avis
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Les gens ont aussi consulté
Fab experience
Fab experience, easy going but professional staff. Jay was amazing. Would recommend
11 août 2026
Avis spontané
Réponse de Vodafone UK - York
"Hey Jord,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very knowledgeable
Very knowledgeable, excellent people skills, nothing was to much trouble, fantastic assistant, thank you
10 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrading my phone contract
We went into York store today as my father in laws phone was slow it’s around 9 years old, Faith and sally were excellent, very attentive, my father in law is 78 years old, hard of hearing and has onset dementia, the girls were extremely patient and helped him get a good deal with his broadband and phone contract, they were happy to help with everything, many thanks for there help, excellent service
8 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Peter,
Thanks for the lovely review and fantastic support for Faith and Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Faith
Excellent service from Faith in the York branch. Everything was handled efficiently and confidently even though she was only a month into the role. Can’t speak highly enough of her - well done and thank you for making the task easy.
5 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Mr Ivel,
Thanks for the lovely review and fantastic support for Faith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was so helpful
Hannah was so helpful, she was very polite and clear in helping us with our upgrades
2 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey TW,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service today by Sally
I was served today by Sally who was absolutely amazing, listened to what I wanted and helpfully explained all my options. Thanks Sally for making my experience at Vodafone today so easy!
2 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Alice,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
10/10
Very polite, helpful in setting up internet connection, would go to him for advice or help again
1 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was the best sales person I have…
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with my son who has Learning Disabilities & Autism. She was kind, patient & considerate. This made our experience this morning 10/10. Thank you
1 août 2026
Avis spontané
Réponse de Vodafone UK - York
Hey R Hanney,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was so helpful with the process…
Hannah was so helpful with the process of upgrading and switching phones. Nothing was a problem. Highly recommended service from Hannah in the York branch
30 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Elaine,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to commend Hannah in the York…
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was courteous, personable and good humoured. I came away with what I was looking for and more - a much better deal all round . Thank you, Hannah (and Vodafone)!
28 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Visited the York branch on 23/07/2026
Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Thank you.
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Paul,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie at Vodafone York really helped…
Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the shop later feeling so relieved - and I had a new phone and a great new deal. I am so so grateful to Ellie.
18 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Sally,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicki is brilliant
Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she is incredibly understanding and good with them. Truly a gem.
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Hopley,
Thanks for the lovely review and fantastic support for Nicki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable, friendly staff
Caitlin was reassuringly competent and very patient with my old, slow phone. I would definitely recommend York Vodafone
19 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Lukas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah @ Vodafone York
We were served by Hannah today. - she was excellent, professional, knowledgeable and personable. Gold star service. Thank you Hannah :)
18 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Glynis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - York
Hey Richard,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Please do not pick this Wi-Fi this The worst Wi-Fi broadband is…
Please do not pick this Wi-Fi this is because it starts lagging after a while and sometimes the Wi-Fi turns off completely for no reason
This Wi-Fi broadband is the worst and please don’t try and waste your money on it
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Joshua,
We're sorry to hear that you've had a disappointing experience with our broadband service. We understand how frustrating it can be when your connection becomes slow or drops out unexpectedly, especially when you rely on it for everyday use. This is certainly not the experience we want our customers to have. We appreciate you taking the time to share your feedback.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone York
We were helped by a very nice young man called Jay on our recent visit to Vodafone in York.
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Top notch service in Vodafone York…
What a great experience in Vodafone York today.
Ellie and Faith were terrific, displaying both expertise and good humour.
Although Faith was training, we did not feel as though we were delayed at all.
They are both a credit to your company!!
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Jacqui,
Thanks for the lovely review and fantastic support for Ellie and Faith. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A big thank you to Nikki and Faith (on…
A big thank you to Nikki and Faith (on her 2nd day) for helping me with an upgrade plan . Very helpful and very clear.
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - York
Hey Richard,
Thanks for the lovely review and fantastic support for Nikki and Faith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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