Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Voir plus
L'entreprise a répondu
29/30 Parliament Street, YO1 8RS York, GB
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Sally was totally brilliant! Very patient and clear, and extremely knowledgeable with excellent problem-solving skills too. We actually really enjoyed getting our new phone and internet account. Thank... Voir plus
L'entreprise a répondu
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Voir plus
L'entreprise a répondu
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult c... Voir plus
L'entreprise a répondu
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
29/30 Parliament Street, YO1 8RS, York, Royaume-Uni
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Réponse de Vodafone UK - York
Hannah looked after me I was needing a new broadband set up in a house I rent out and when we looked into it I had other houses coming up for renewal very soon so she did everything at the same time , it was so easy and she was very helpful and made a job I dread a pleasure

Réponse de Vodafone UK - York
Caitlin was very professional and handled our SIM card situation brilliantly. Her and Gina also gave us a wonderful recommendation for a dinner spot that was remarkable. We enjoyed our experience with them.

Réponse de Vodafone UK - York
Jay was great! Very friendly and made the new phone buying experience very easy and comfortable. Lots of great deals as well so I would definitely recommend.

Réponse de Vodafone UK - York
Jay was really helpful and helped us to get a good deal that I was struggling to get online.
Really happy with the service and very friendly.
Explained everything well.

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
I went in to Vodafone York and was overwhelmed with how helpful Ellie, Caitlin,Luke and Jay were we had a problem with our eSIM and they went out of there way to help us. Would highly recommend.

Réponse de Vodafone UK - York
Jay at Vodaphone York, provided excellent customer service from entering the store to leaving. He thoroughly explained what I needed to know in a polite, professional and friendly manner. He’s a credit to the company.
Mr K Liddle

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
Fantastic customer service, greatful for professional service, as well as there patience, with my nervousness. I spoke to Luke in-store and Brandon over the phone, thank you guys!

Réponse de Vodafone UK - York
Jay was extremely knowledgeable and professional. He worked very hard to ensure he found the best deal for us. Would highly recommend this very personable guy. Five Stars all the way.

Réponse de Vodafone UK - York
Jay was so nice and helpful with everything. Actually made it enjoyable to sort out my broadband.

Réponse de Vodafone UK - York
I visited Vodafone Office at York City Centre. Ellie, a Vodafone Staff was a great part of my experience. She is highly professional and friendly. Ellie, if you see this, I just want to thank you for service and support. You are a legend.

Réponse de Vodafone UK - York
Caitlin at the Vodafone York shop made the experience great. She has an excellent customer service attitude and her dedication was very obvious. She thought outside the box, she had innovative ideas and her passion for the job came across.
Once again, thank you Caitlin.
Kind regards, Kemi

Réponse de Vodafone UK - York
Quick service and good easy communication that made them whole process easy and quick , Thank you Hannah 😀.

Réponse de Vodafone UK - York
Visited the York store to discuss an upgrade and got some great customer service from Niki. She took the time to listen to what I needed from a phone and suggested an Google Pixel phone I'd not previously considered.
10/10 would certainly recommend based on this experience.

Réponse de Vodafone UK - York
Caitlin was absolutely spot on!helpful and patience...v good experience...many thanks...so so good, helpful...

Réponse de Vodafone UK - York
Excellent professional friendly customer service from Gina. I listened to all the assistants who never faulted on their friendly service to any one that walked into the store. It is unfortunate about the long wait which seems to be the norm in Mobile phone shops.

Réponse de Vodafone UK - York
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