Volksmaster Avis 

605
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I took my Citroën C5 to Volksmaster Heywood for new tyres and tracking. Straight away Volksmaster Heywood inspires confidence. The yard is clean, tidy and well organised. The roller shutter doors fo... Voir plus

Noté 5 sur 5 étoiles

I recently had the gearbox serviced on my VW Touran at Volkmaster, and I’m very pleased with the experience. Their customer service was outstanding. Kate and Jordan were welcoming, friendly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Inspection de véhicule
  5. Prestataire de transport automobile privé
  6. Service de débosselage automobile
  7. Service de restauration d'automobiles

Écrit par l'entreprise

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


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4,7

Excellent

TrustScore 4.5 sur 5

605 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(605)

288 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing experience - Booked my car in for a service and MOT

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!

5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service.

26 août 2026
Avis spontané
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Réponse de Volksmaster

Hi David, Thank you so much for taking the time to leave us such a wonderful 5-star review.

We are thrilled to hear that it was your first time visiting our Bury branch and that we lived up to the recommendation. Keeping our customers informed and getting you back on the road by lunchtime is always our goal, so it's fantastic to know we hit the mark for your service and MOT.

The team will really appreciate your kind words, and we look forward to welcoming you back to Volksmaster whenever your car needs us next!

Noté 5 sur 5 étoiles

They was very friendly

They was very friendly , helpful and gave an incredible service all around , I'd highly recommend them and will be using them again in the future

26 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Lincoln, many thanks for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Following on from my last review

Following on from my last review where a health check helped us reject car and get a full refund. We managed to find a car, little bit older but great condition, it did come with a 3 month warranty and the option to extend. After reading through the terms of the warranty and realising it would all come down to wear and tear should we need to claim we decided to use the cost of said warranty to go back to VolksMaster Ashton road. The car had had a service on purchase but we suspected it was just fluid top ups so booked in for full service, timing belts on Skoda guidelines have changed but after reading that tensioners pulleys and water pumps can cause catastrophic belt failure we booked in for that. Decided the price was so reasonable we had the dsg gearbox service too. Kat on reception was very knowledgeable and explained the cost breakdown and checked to see if it ever had the timing belt replaced before we went ahead. For the same cost as a warranty we had all the major work done and had a full health check included. Received a video showing all the parts we cannot bend to see and now have peace of mind. Not only did we get a clear documented breakdown of the work but they also gave our car a good clean inside and out, couldn’t be more pleased and are really surprised that the car actually sounds and feels much better to drive. Highly recommended

25 août 2026
Avis spontané
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Réponse de Volksmaster

Thank you so much for taking the time to share such a detailed and thoughtful follow-up with us.

We are absolutely thrilled that everything worked out with your new car search and that you chose to trust VolksMaster Ashton Road again. Making the proactive choice to invest your warranty funds into a full service, timing belt kit (including the pulleys, tensioners, and water pump), and the DSG gearbox service was a brilliant decision for your peace of mind and long-term reliability.

It's wonderful to hear that Kat looked after you so well on reception, and we will certainly pass along your kind words to her and the workshop team. We always strive to be transparent with our cost breakdowns and video health checks, so knowing that you felt fully informed—and that the car is driving and sounding better than ever—means the world to us.

Thank you again for your high recommendation, and we look forward to seeing you again when your Skoda is due next!

Noté 5 sur 5 étoiles

Always happy with the service

Always happy with the service, work and price. Been coming for a few years now, always cheerful and informative. The videos are a good idea.

24 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Nicholas, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review :)

Noté 5 sur 5 étoiles

I'm very impressed with Volksmaster

I'm very impressed with Volksmaster and would definitely recommended them.

I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.

So what's impressed me:-
The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.
An accurate quotation with no added extras and a full log of the work done.
Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.

I'm a very happy customer and will use Volksmaster again.

17 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Mike, Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that our team was able to diagnose and fix the hesitation issue that had been troubling your car.

Providing clear video updates, transparent quoting without hidden costs, and excellent customer service are top priorities for us, so it is wonderful to know those efforts made your experience so smooth. We truly appreciate your recommendation and look forward to looking after your vehicle again in the future!

Noté 5 sur 5 étoiles

Diagnostics

My car needed diagnostic tests and as a result parts ordering in plus two new rear tyres.
Andrew on reception and the mechanics were brilliant. The car was sorted and cleaned and ready for home the same day. Marvellous service once again from the team at VAG. Huge thanks

13 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Julie, many thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

A Trustworthy Garage That Gets It Right

I’ve had a fair amount of work done at the Ashton Road branch and honestly, I can’t fault these guys. A trustworthy and professional garage that works to manufacturer standards.

I recently had some concerns about a misfire and was advised to replace the ignition coils. I was a little sceptical at first, but decided to go ahead with their recommendation. The diagnosis was absolutely spot on — the misfire has completely disappeared and the car is now driving smoother than ever.

It’s reassuring to find a garage you can trust to diagnose problems properly rather than just replacing parts unnecessarily. Very happy with the service and would definitely recommend them.

28 juillet 2026
Avis spontané
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Réponse de Volksmaster

Hi Farzad, Thank you so much for taking the time to leave such a detailed and positive review!

We’re thrilled to hear about your experience at our Ashton Road branch. Misdiagnosing engine issues can be stressful and costly, so we’re delighted that our recommendation to replace the ignition coils solved the misfire and got your car running smoother than ever.

Our team takes great pride in upholding manufacturer standards and providing honest, accurate diagnostics, so knowing we earned your trust means everything to us.

We truly appreciate your recommendation and look forward to looking after your vehicle in the future!

Noté 5 sur 5 étoiles

The team look after both my Audis

The team look after both my Audis .
They keep you well informed of progress .
Competitive pricing

13 août 2026
Avis spontané
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Réponse de Volksmaster

Many thanks for taking the time to leave us a 5-Star review, Adie! :)

Noté 2 sur 5 étoiles

I was recommended by a friend

I was recommended by a friend, however, I was very disappointed with the service and the poor communication I received from volksmaster at Hollins Road branch. I was given a quote for several repairs. On booking in for my second job I was told the price had increased by £130.00 as the quote is valid only for 2 weeks even though it states on my quote in black and white it is valid for 30 days. Upon the conversation person named Jordon apologised several times stating the quote he gave was an assumption and incorrect as he did not speak to the mechanics! I was passed on to the manager who was rude and came across very abrupt, and when I informed her I would escalate just said “fine ok.”
This is very poor and unprofessional not to mention unfair and illegal. Very disappointing and would never expect to be treated in such a way from a highly rated garage.

13 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Dee, we are sorry to hear this. It seems the branch made a mistake and could have handled it better. We have investigated this and have dealt with it internally. To clarify, the increase was by half hour labour (£52.50). I did call you, to advise that we would honour the original quoted price. This offer is still on the table if you would like to go ahead. Thanks, Volksmaster.

Noté 5 sur 5 étoiles

New what they were talking about.fast…

New what they were talking about.fast prompt service no dragging the labour charge out.even with a small niggle the next day they worked around me to sort the problem. The issue was the ad blue tank that needed replacing the price was a lot cheaper than the main agents. Also the reception were really welcoming and the mechanic explained in layman's terms.

5 août 2026
Avis spontané
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Réponse de Volksmaster

Thank you so much for taking the time to share your feedback!

AdBlue system repairs—especially full tank replacements—can be a major headache, so we’re delighted we could save you a significant amount compared to main dealer prices while getting the job done quickly and transparently.

It’s great to hear that our reception team made you feel so welcome and that our technician took the time to explain everything clearly without the complicated jargon. Most importantly, we’re glad we could adapt to your schedule and swiftly sort out that small niggle the next day to ensure your car was 100% right.

We truly appreciate your business and your trust in our specialist team. We look forward to seeing you again whenever you need us!

Noté 5 sur 5 étoiles

Fantastic service

Great customer service. Works done perfectly well. Informed of all the work carried out. explained in detail.

5 août 2026
Avis spontané
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Réponse de Volksmaster

Thank you so much for taking the time to leave us a 5-Star review, Ayaz! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

After suffering a blowout on my car at…

After suffering a blowout on my car at 430am in the morning on Sunday, I made a call and got booked into Oldham car and van center for replacement tires, great service yet again by the staff, and will continue using them for further work moving forwards

4 août 2026
Avis spontané
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Réponse de Volksmaster

Hi Jon, we are pleased to have helped you out here. Thanks so much for taking the time to share this feedback. We appreciate the support :)

Noté 5 sur 5 étoiles

5 stars not high enough for this garage…

5 stars not high enough for this garage levels of service and attention to detail great wouldnt go anywhere else great service

3 août 2026
Avis spontané
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Réponse de Volksmaster

Many thanks for the amazing feedback, Tim! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Great Experience.

Just had my MOT done today and the service was excellent plus very friendly staff. Will definitely visit again and highly recommend.

3 août 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Always do a top job

Always do a top job. Great communication keeping you informed of progress of your repair. Collection and delivery makes for convenience if you are working.

31 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, Kat Farrell was very helpful and friendly from booking my car in to collection.

28 juillet 2026
Avis spontané
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Réponse de Volksmaster

Many thanks for taking the time to leave us a 5-Star review, Kathryn!

Noté 5 sur 5 étoiles

Amazing Service

They were brilliant with keeping me updated and fitting me in ASAP! They managed to complete various repairs in a small time frame which was amazing!

31 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review, we are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Ashton Rd Branch

I visited the Ashton Rd branch to have my air conditioning re gased. From booking in my car to collection the girls on the main desk and the technicians have been superb. A repeat customer!

30 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks so much for taking the time to leave us a 5-Star review, Louise :) We are pleased you were happy with our services!

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