Warranty Assist Avis 

Thanks to Adam and Dane for sorting my claim quickly. New alternator is in and running, and got my car back! Polite and friendly staff, communication is good throughout the process, cheers guys.

I am happy to admit when I am wrong and my review below was based on the believe that no communication was forth coming from Warranty Assist when in fact they were working with the supplying car dealer unbeknown to me. Following my review an employee of Warranty Assist Dan Garcia contacted me on a number of occasions and was relentless in his quest to have me fully understand that our frustrations were not all of Warranty Assists doing and whilst there were some breakdowns in communications, on the whole responses by and large were forthcoming, so I accept that my initial review was to an extent incorrect.

After writing the review below Warranty Assist quickly reached out for further details so that they apparently could respond to our claims that we have been totally ignored I immediately sent them further information including the policy number and guess what ? we’ve been completely ignored and today the useless policy expires !! Maybe they’re Accepting our review

Warranty Assist is not worth the paper it is written on We bought a used car that developed faults within the first 2 months and whilst they were quick to initially respond instructing us to first have a diagnostic check and report back, we paid for the diagnostic check as every garage we spoke to, wouldn’t entertain dealing with Warranty Assist who then ignored us completely, our emails remained unanswered as they still do nearly 6 months on. Today we have received a reminder that their cover is about to expire which they say will leave us exposed !! This is no more than a dangling carrot offered by motor traders trying to sweeten a deal, it is completely worthless and useless

I won’t recommend to anyone totally unprofessional company

Had to make a claim and the process was very simple, the company kept me informed every step of the way, very pleased would definitely recommend.

Great communication, very helpful , extremely fair. Adam was very knowledgeable and friendly.

Unfortunately, there was a misunderstanding whilst making a claim. The guy I was dealing with initially was called Adam, who did not fill me with confidence and certainly did not have a “ can do” attitude. After reading the reviews the same name kept coming up again and again and this was, Dane. I decided to give him a call and sure enough with a matter of days my “ misunderstanding” was dealt with swiftly and into a good conclusion. Well done Dane you are everything the reviews say. Thank you .

Having recently purchased a vehicle which unfortunately required a new part within a matter of weeks I was worried that the warranty may not cover it but following a few conversations with Ryan and Dane who were both very helpful and courteous I am delighted to say that my claim was settled efficiently and fairly - I would highly recommend Warranty Assist !!

My claim was dealt with efficiently and quickly! Zaki Dar and Dane Walters were really helpful and friendly to get me the money for my repairs back, thank you so much!

Waste of time and money .. i got my car from car planet and i was tricked in to 5 years. Gold warranty ! They have done noting for me at all.. not even one car service !!

Professional support and service supported by Zaki Dar

Everyone was especially helpful my claim got approved within the day and went on hassle free, amazing company would definitely recommend.

My query was handled swiftly with no issues. I’d like to thank Dane and Warranty Assist for their impeccable service.

The dreaded point where the car you bought had a fault came along. Warranty assist were brilliant in helping me when my Audi went wrong. So grateful for their service and would recommend to family and friends.

I recently made a claim with warranty assist for my car. The claim was processed smoothly and made really simple for myself and my partner.

After an initial miscommunication, a big thanks to Dane, Dans and Mikes who resolved my claim swiftly.

Great customer service, thank you.

Don't bother wasting your money, the contract may as well be written on toilet paper, so many get out clauses even though they will tell you the coverage is full when they miss sell it to you.

Never Ever Ever go for this warrenty. Useless taking ages to response. Coming back with rejection claim. Save money for you and deal problem your own paid £1800 for warrenty nothing in return.

I was impressed with the way my claim was handled and processed. Thank you Ryan and Dane for your professional handling of the claim and the positive outcome.

Excellent Service All Round.
My claim was dealt with both professionally and efficiently from start to finish.

First time claiming from Warranty Assist under the 'Gold' policy. Experienced a drive system failure resulting in a bill of around £700. As the car was fully serviced and the fault was "sudden and unexpected" (not general wear and tear), I expected the bill to be paid without quibble. However, only £160 was offered and this did not include the nearly £300 for the most expensive component. This was on the basis that the flange extension shaft was not covered specifically, despite the policy stating "shafts, (all, including all extension shafts)" are covered. I have had to pay the garage in full to get my car back. I am now in the complaints process. I would not recommend Warranty Assist unless you like to be disappointed.