Bought my first ever ebike through Wheelbase using the Green Commute Initiative cycle to work scheme. The whole process was smooth and straightforward, they were helpful, responsive and made the GCI p... Voir plus
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Lisez les avis des autres
A disappointing experience with my purchase of an electric C-Line Brompton. PDI checks weren't really checked in 2 cases - one quite important, the other, less so. I sorted these myself. Wrong battery... Voir plus
They did a fantastic job servicing my brakes the day before the Fred Whitton challenge this year. Much appreciated! and a nice store too. I also bought some wheels from them last year and delivery and... Voir plus
Very pleased with Wheelbase.co.uk. Fast dispatch and bike exceptionally well prepared and secured. It was first time for me using this store and I'm very nicely surprised. Bike came super secured in t... Voir plus
À propos de l'entreprise
À propos de Wheelbase
Écrit par l'entreprise
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Focus, Whyte, Yeti and Frog to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the 3 Valley Challenge in June, our Tour de Staveley in July and the Wheelbase Spring Classic in March. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareCoordonnées de contact
Mill Yard, LA8 9LR, Staveley, Royaume-Uni
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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What pleasure to have a company
What pleasure to have a company that really looks after you both when ordering and after, communication was superb,excellent service nothing was to much trouble
23 février 2026
Avis spontané
Fairly straightforward transaction…
Fairly straightforward transaction wheels and tyres ..stunning!!
22 février 2026
Avis spontané
Great company to buy from
Great company to buy from, had some issues mainly with the courier company and they sorted out as quickly as possible. They done everything they could to make sure I was a happy customer. I would recommend.
12 février 2026
Avis spontané
The very helpful and knowledgeable…
The very helpful and knowledgeable staff
Particularly George who was great
And the range of products you sell
5 février 2026
Great service communication
Great service communication - bike arrived well packed and well protected within the box.
2 février 2026
Great service and arrived very quickly.
2 février 2026
Cycling jacket
The product is excellent but I had to go to the next size up to obtain a better fit.
30 janvier 2026
Superb thank you
Superb thank you, bike delivered as expected. Bike nicely packaged and well protected, yet to ride and make sure all is well but everything looks spot on!
30 janvier 2026
Great price and speedy delivery
30 janvier 2026
Great customer service
I purchased a pair of expensive bib tights from them which developed a problem, the team at Wheelbase helped me resolve the issue with the manufacturer. Great customer service.
29 janvier 2026
Avis spontané
Great deal with the current “trade…
Great deal with the current “trade in”offer. This resulted in a really good discount on a review winning, in demand bike.
I’d also like to say that I’ve never seen a bike so carefully packaged for delivery.
Carefully and expertly protected in foam and pipe insulation and boxed to arrive with me completely unscathed.
Top service!
7 janvier 2026
Excellent service from the guys at WB
8 janvier 2026
Great experince
Great experince. Really good support when we received the bike to help it match the Bikefit my wife had done. Really happy.
7 janvier 2026
Fast delivery.
6 janvier 2026
Good bike; Bad delivery
As many others commented, great bike build quality, but consistently being let down by their delivery partner, DX.
5 janvier 2026
Avis spontané
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