Talking face to face to Rick & Sarah who sorted out my problem in 10 minutes after 3 weeks of phone calls & emails with customer services that were a complete waste of time
L'entreprise a répondu
Établissement
Changer d'établissementShripney Road, Unit 1, Railside Retail Park, Bognor Regis Hampshire, PO22 9NG, GB
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Lisez les avis des autres
I often shop at wikes. But today have been very disappointed and upset by the new fork lift operator and team member. I was unaware the yellow barrier was to stop customers due to forklift... Voir plus
L'entreprise a répondu
Some great expert advice from Wayne Smith from Bognor Wickes store. His knowledge and attention to detail in kitchens is aligned to both the WICKES kitchen fitting team and external fitting contractor... Voir plus
L'entreprise a répondu
Needed a couple of air cooling fans but not sure about types, prices etc. Gabi so helpful - calling up web page for us to see options, checking availability, offering delivery or collection and so on.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Bognor Regis
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Shripney Road, Unit 1, Railside Retail Park, Bognor Regis, Hampshire, PO22 9NG, Royaume-Uni
- +441243628086
4,1
Bien
66 avis
Demande des avis aux clients
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Avoid Bognor Regis wickes
Avoid Bognor Regis wickes, staff is incompetent, selling faulty goods (2x hoover exploding hobs) and avoiding giving back refund. I need to sort out my problems with citizen advice bureau.
18 juillet 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH
Convenient situated store
Convenient situated store, simple ample parking. Staff very helpful every time I have visited store.
Zac very helpful on this particular visit
17 juin 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Baron, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zac in our store and that they provided you with useful advice. -AH
Great professional help from Luke
Great professional help from Luke, today. He took time to listen and understand my issue and needs and showed me what I needed and how to use the material.
14 juin 2025
Avis spontané
Réponse de Wickes - Bognor Regis
We're happy to hear that you had a positive experience! It's great to know that our team member Luke listened and provided helpful guidance. Thank you for your feedback-GS
Zak was very helpful and friendly
Zak was very helpful and friendly, good service all round.
25 avril 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Elizabeth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zak in our store and that they provided you with useful advice. -AH
Had everything I needed to make some…
Had everything I needed to make some built in bookcases. Connor was so helpful finding all the various sizes of timber we needed.
18 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Hannah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Connor in our store and that they provided you with useful advice. -AH
Variety and pricing
The variety, pricing and quality of the products are top notch at wickes. Big thanks to Connor, he helped us select a suitable product. He showed dedication and professionalism.
18 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Shenelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Connor in our store and that they provided you with useful advice. -AH
A great service experience
Wayne , our designer, turned up promptly for our home measure. He came up with a good design. The price was very competitive and we were offered all discounts.
The fitter , Neil, also turned up promptly to do his survey. We added on a couple of items for him to fit and again the price was great.
Looking forward to it being fitted.
26 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Thank you for your kind review. We're thrilled to hear about your positive experience with our designer and fitter. We appreciate you taking the time to share your feedback and are glad you're happy with the design and pricing. We look forward to seeing the finished product as well. - SW
Pierre was pleasant and verpful
Pierre was pleasant and very helpful. He was efficient and precise and explained the whole planning and ordering process.
We would like also to praise the whole team at Wickes Bognor we are currently renovating our bungalow. we been visiting the store quite regularly and on occasion there has not been the stock we require available on the shelf the staff have been super helpful in getting it for us from your stores and we have never felt we were an inconvenience.
24 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Thank you for your kind words. We are delighted to hear that you found Pierre to be helpful and efficient. We are also pleased to hear that you have been impressed with the team at our Bognor store. We strive to provide excellent customer service and are glad that you have had a positive experience. We appreciate you taking the time to share your feedback. - SW
I recently visit Wilkes in Bognor Regis…
I recently visit Wilkes in Bognor Regis and had a great assist from Rick, who took the trouble to help me in my very particular search. Thanks Rick.
5 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rick in our store and that they provided you with useful advice. -AH
Réponse de Wickes - Bognor Regis
Hi Frances, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zaharia in our store and that they provided you with useful advice. -AH
Lukas shared his wealth of knowledge…
Lukas shared his wealth of knowledge for my kitchen painting project. I was putting it off since Christmas because the thought of it was very daunting- he offered advise and also made himself available to see him in store if i needed further advise in the future. He offered ne 3 paints depending on budget and spoke about the pros and cons about each one.
A true asset to a great company!
8 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Dan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lukas in our store and that they provided you with useful advice. -AH
Picked up a ton of slabs on a click and…
Picked up a ton of slabs on a click and collect order. Zakaria and Luke had it all ready and even helped me load the van.
Thank you guys!
1 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hey Simon, thank you for your five-star review and I'm glad that you enjoyed the service from Zakaria and Luke in our Bognor Regis store! - Dylan
Gracie went above and beyond help me…
Gracie went above and beyond help me find the products that I wanted well done Gracie
3 mars 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very helpful staff
Had to return an item and find something more suitable for my project. A very helpful member of staff named Gibi showed me the various options and helped me to select a much better choice for my project
27 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Carol, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Gibi and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Really impressed with my new bathroom
Really impressed with my new bathroom. Right from walking into the shop to buy it until taking my first shower. Wayne the salesman came next day to measure up and was only to pleased to help out in way. Superb
27 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Albert, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Excellent customer service at Wicks in…
Excellent customer service at Wicks in Bognor Regis today. I needed assistance to see if a larger product would fit in my car, I was assisted by Lukas who gave a great customer experience and came out in the rain to help me. His product knowledge was also very helpful. The store has a great range of products, complimented by staff, who are always on hand to help.
26 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Mel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lukas in our store and that they provided you with useful advice. -AH
Excellent service today
Excellent service today. I had got muddled with my trade account and I was helped to sort it out by an assistant who was patient and understanding and gave me the time to get it back on track.
25 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Great customer service with Andy today
Great customer service with Andy today. I couldn’t find a paint so he took me right to it. When at the till I paid using my wrong credit card - it was no trouble for him to cancel and restart. So he had patience too! Friendly and professional service from Andy this morning. Thank you
24 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hey Holly, thanks for your wonderful feedback and I'm delighted that Andy was able to help you in our Bognor Regis store! - Dylan
Great experience today
Great experience today, with Gail in kitchen showroom, very thorough and knowledgeable, and Lukas on the shop floor, so helpful with our enquiries on products etc
22 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hey Diane, thanks for your five-star review, and I'm glad you enjoyed the service from Gail from our showroom team! - Dylan
Fantastic service from Lucas
Fantastic service from Lucas today in your Bognor store. As soon as I walked in and he saw me looking at my list he came over and asked if he could help. He collected a trolley and helped me with all my purchases as well as ordering some larger items on line for home delivery.
I can’t thank him enough. He was a real star and a credit to the company.
21 février 2025
Avis spontané
Réponse de Wickes - Bognor Regis
Hi Rachel, We're thrilled to hear about your positive experience in our Bognor store. It's fantastic to know that you received such great service from Lucas. We're proud to have employees who go above and beyond to help our customers. - SF
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