Wickes - Dundee Avis 

143
TrustScore 4.5 sur 5

4,6

Milton Of Craigie, Road North, Dundee Angus, DD4 7XE, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great five-star service from Jon Firmin, the Design Consultant, in Wickes and the rest of the staff in the Dundee store. He has designed my Kitchen, Utility, Shower room and Loft WC. I always go b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with Janet was she was really helpful and when I asked for advice she knew how to deal with my query without asking for help of a colleague. This store is really friendly and all staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the minute we met Jon, his manner, knowledge and professionalism was outstanding. We have zero experience in any sort of house upgrades and we gave him quite the challenge designing our small... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jon was very helpful and we could tell right away he had a lot of knowledge and was able to offer great suggestions of what we could do with our kitchen space. He helped us create a wishlist for our k... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Dundee

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, Royaume-Uni

  • +441382456468

4,6

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(143)

13 788 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Personable Staff 👍

Found the item easily (Instant Cold Lay Macadam). Caitlin at the pay desk was chirpy and cheerful and made the experience of shopping in Wickes much more enjoyable and pleasant.

30 juin 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Magnus, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with a enjoyable experience. -AH

Noté 5 sur 5 étoiles

The assistant that attended me was very…

The assistant that attended me was very cheerful and efficient.

30 juin 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Brian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

We had the pleasure of having Jon…

We had the pleasure of having Jon Firmin as our kitchen designer and we could not fault him. He listened to what we wanted, gave us some great advice and ideas and designed the kitchen exactly how we wanted it. He was polite, friendly and very knowledgeable. Hopefully the fitting will go as smoothly.

21 juin 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Frances, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great customer care fromCAITLIN CAITLIN I’ve…

Great customer care from CAITLIN I’ve used the Dundee store since the day it opened many years ago always very happy with the products and never a problem if I get it wrong as they are very willing to help with a refund or some advise great store an staff.

30 mai 2025
Avis spontané
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Réponse de Wickes - Dundee

We're happy to hear about the great customer care you received from Caitlin! We appreciate your long-term patronage of our Dundee store and are glad you're always happy with our products and service!
-AF

Noté 5 sur 5 étoiles

Vey helpful and friendly and competitive pricea

I go in wickes dundee alot, I am usually served by caitlan who is always chatty, helpful and has a smile, would definitely recommend wivkes

30 mai 2025
Avis spontané
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Réponse de Wickes - Dundee

We appreciate your positive feedback! We're happy to hear that you consistently have a great experience with Caitlan. We value your recommendation!
-AF

Noté 5 sur 5 étoiles

Kitchen order

Fantastic Service from Jon at Wickes Dundee

We had a brilliant experience working with Jon from Firmm at Wickes Dundee. From the start, he listened carefully to what we wanted and designed a kitchen that’s not only stylish but incredibly practical too.

Jon’s knowledge, attention to detail, and creative ideas made the whole process smooth and stress-free. We’re absolutely delighted with the final result — it’s completely transformed our space.

Highly recommend Jon to anyone looking for a quality kitchen design and professional service. Thank you!

1 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Scott, thanks for your amazing review, and I'm delighted that you enjoyed the service from Jon in our Dundee store throughout your kitchen experience, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Fantastic customer service from Ray

Fantastic customer service from Ray, he was very helpful.

20 mai 2025
Avis spontané
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Réponse de Wickes - Dundee

We appreciate your feedback and are happy to hear that you found the customer service from Ray to be very helpful! We will be sure to pass your lovely review on!
-AF

Noté 5 sur 5 étoiles

.... 👍🏻👍🏻

All good - staff always helpful - Caitlin today was cheery as per... 😁

22 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Egg-cellent service

Great service, Caitlin kicked off my day with an egg-cellent Easter joke!

21 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Andy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great customer service

Ray was very helpful

17 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

We're so glad to hear that you had a positive experience. We appreciate your kind words about Ray.
-AF

Noté 5 sur 5 étoiles

Fence Panels and Posts.

I visited Wicks Dundee on 8th April and was met by the very helpful Ray.
He understood what I was needing which was fence panels and posts. He guided me through viewing the panels and posts answering all our questions in great detail. All very reassuring. Once we made our choice he took us through the delivery process and payment. He made this all very easy and we found Ray to be very informative and courteous.We just took delivery of materials today and was well withing the time frame given by text the day before. Very happy with the whole experience, well done and thanks to Ray.

8 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Fred, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ray in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great friendly service from Caitlin

Great friendly service from Caitlin! Speedy checkout and professional friendly manner

6 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Matthew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Caitlin was a great help

Caitlin was a great help, managed to get our discount through the app, top notch customer service, thank you!

5 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

We're thrilled to hear you had a positive experience with Caitlin. It's wonderful to know she was able to assist you with your discount. We strive to provide excellent customer service, and we're so glad you were satisfied.
-AF

Noté 5 sur 5 étoiles

The staff were really nice Karen was so…

The staff were really nice Karen was so helpful x

1 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Siona, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Lovely welcome from Caitlin after…

Lovely welcome from Caitlin after popping in for some paint! Thanks for starting the day with a smile!

3 avril 2025
Avis spontané
Logo de Wickes - Dundee

Réponse de Wickes - Dundee

Hi Daryl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Caitlin at the Dundee branch was very…

Caitlin at the Dundee branch was very helpful and friendly

3 avril 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH

Noté 1 sur 5 étoiles

Avoid at all cost taking legal action…

Avoid at all cost taking legal action against this company.Alex customer relations manager and a few others are a disgrace. Please avoid my young widowed daughter is suffering anxiety issues due to these people. Left her with no bathroom since 2nd January 2025 won't reply to our emails or answers our calls. How heartless and cold can a Manager be, she has 2 young children just been through 3yr cancel battle with her husband who passed away. You should be ashamed of yourselves.

2 janvier 2025
Avis spontané
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Réponse de Wickes - Dundee

Hi Angela, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Noté 5 sur 5 étoiles

Caitlin was fantastic!

28 mars 2025
Avis spontané
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Réponse de Wickes - Dundee

Hey Julie, thanks for your five-star review, and I'm glad you enjoyed the service from Caitlin in our Dundee store - Dylan

Noté 5 sur 5 étoiles

Always good customer service

Always good customer service

28 mars 2025
Avis spontané
Logo de Wickes - Dundee

Réponse de Wickes - Dundee

Hey Radek, thanks for your positive feedback, and I'm glad you enjoyed the service in our Dundee store! - Dylan

Noté 5 sur 5 étoiles

Fantastic service always with a smile…

Fantastic service always with a smile and happy to help especially caitlin. Keep up the good work 👏

27 mars 2025
Avis spontané
Logo de Wickes - Dundee

Réponse de Wickes - Dundee

Hi Paul, Thank you for your kind words. We're thrilled to hear about your positive experience and that you appreciate our team's helpfulness. We're glad you enjoyed your visit. - SF

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