Wickes - Folkestone Avis 

54
•
TrustScore 4 sur 5

4,1

Park Farm Road, Folkestone Kent, CT19 5GA, GB

•

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Noté 5 sur 5 étoiles

Hi my name Victor I am a director at the company Tvb Construction Ltd. Whenever I visit the Wickes store in Folkestone, the team there always assists me. I recently went in to purchase materials and a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered cabinet handles for next day delivery. Next day rec'd phone call from Wickes explaining our delivery had missed cut off point with courier and delivery could not be made. Manager at Folkeston... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ben at Folkestone Branch has delivered outstanding customer service to our local school. He signposted us to the Wickes Community Programme as we were in need of support with a project. Ben was instru... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Im the process of getting new bathroom going to start 4th August, today receive email, they did bother to call me, that my sink unit unavailable, no alternative,also problems when a my taps was de... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Folkestone

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Park Farm Road, Folkestone, Kent, CT19 5GA, Royaume-Uni

  • +441303277258

4,1

Bien

TrustScore 4 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(54)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great visit

Store was pleasant, clean and welcoming. Had a great experience and asked a few technical questions which were answered professionally and politely

27 mars 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Darren, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Great service

Great service. Really helpful staff and big thanks to Dave for all the help.

29 mars 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Joe, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

I had a great experience especially in…

I had a great experience especially in check out. Ray was doing his best, polite, and quick
Thank you

18 février 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ray in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Helpgul Dave Graham…

This is too say how helpful Dave Graham is. I know he has been at the Folkstone store for some years and thought it about time I mentioned how good at his job he is. I have witnessed him deal with awkward customers as well. He is a credit to Wickes store at Folkstone.

Thank you

Richard Harden

26 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

I always go in wickes Folkestone store

I always go in wickes Folkestone store, the staff is really helpful, particularly Roy at the till.
There is enough stock compares to other stores

6 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hey Francois, thanks for your five-star review, and I'm glad that you enjoyed the service from Roy in our Folkesone store! - Dylan

Noté 5 sur 5 étoiles

Great help in store

Received great help finding something I needed, served by Dave. Friendly staff in store.

24 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dave in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Ray a member of staff

I am a regular customer at Wicks Folkestone, a self employed tradesperson. I am in this store most mornings Monday to Friday.
Ray a member of the team usually working on the till is very friendly, always chatty and will brighten up your day.
Ray is an asset to you’re team

17 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hello, thanks for your amazing feedback, and I'm glad that you always enjoy the service from Ray in our Folkestone store! - Dylan

Noté 5 sur 5 étoiles

Visiting the Folkestone store today and…

Visiting the Folkestone store today and was served and looked after by Rachael who was excellent, a credit to wickes she took time out to help me find the Materials I needed, very professional.
Thank you.
Aidan.

17 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Aidan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachael in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Always a great service from Ray at the…

Always a great service from Ray at the check out friendly chatty and helpful and multi finish is cheaper at wicks than anywhere else 👍🏻

16 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Dan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Ray has been extremely helpful these…

Ray has been extremely helpful these past few months as i have started my business on purchases and returns. Always knows where things are and willing to help.

14 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Bill, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Ray is superb

Ray is superb, always chats and helps out.

14 janvier 2025
Avis spontané
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Réponse de Wickes - Folkestone

Hi Milbery123, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

A brand new bathroom

We had recently a brand new bathroom done with the help of an interest free loan and we are very happy with the entire process and the installation. Luke Sutton from Wickes in Folkestone was extremely helpful and professional in helping us design the bathroom and choose all its element. John Halford then cleared the old bathroom, plastered walls and built the new one in a phenomenal way. We had some leftover tiles and an unused new radiator (in the end we opted for another one) that we returned and got refunded, again in a smooth process. All in all, we are very pleased with what we paid for.

29 novembre 2024
Avis spontané
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Réponse de Wickes - Folkestone

Hey Sadi, thanks for your wonderful feedback, and I'm delighted that Luke and John were able to help you throughout your bathroom design and installation. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

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