Wickes - Sevenoaks Avis 

60
TrustScore 4.5 sur 5

4,5

Otford Road, Sevenoaks Kent, TN14 5DE, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Callum who works at customer service is very efficient and has always helped my query with zero hassles . A pleasure going into Wickes when that lad is on duty because he means business .

L'entreprise a répondu

Noté 5 sur 5 étoiles

A big thank you to Lucy and the Wickes Community Programme who have supported the charity The Friends of GSG. The process was easy, simply completing a form and then Lucy reached out to arrange pick u... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much Lucy & the team at Wickes Sevenoaks for donating materials for our scout group to grass seed around the much used firepit. Excellent communication, brilliant and generous communit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Sevenoaks

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Écrit par l'entreprise

Promise 1

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(60)

13 728 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Callum who works at customer service is…

Callum who works at customer service is very efficient and has always helped my query with zero hassles . A pleasure going into Wickes when that lad is on duty because he means business .

10 juin 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Thanks for taking the time to leave your 5-star review. We're so pleased to hear Callum provided such efficient and helpful service, making your experience a pleasure. Thank you for your wonderful feedback! -AB

Noté 5 sur 5 étoiles

Wickes community programme

A big thank you to Lucy and the Wickes Community Programme who have supported the charity The Friends of GSG. The process was easy, simply completing a form and then Lucy reached out to arrange pick up of the items we needed. Such a great initiative and we are very grateful. Highly recommend.

13 mai 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

We are so pleased to hear about your positive experience with our Community Programme. It's wonderful that we could support your charity. Thank you for your kind words. -AK

Noté 5 sur 5 étoiles

Darren from Sevenoaks went above and…

Darren from Sevenoaks went above and beyond helping me and my mum load lots of heavy tiles and did it with a smile! Thanks Darren

4 mai 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Chloe, Thanks for taking the time leaving your review. We're happy to hear that Darren was able to help you in the Sevenoaks store with the tiles you needed. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Thank you so much Lucy & the team at…

Thank you so much Lucy & the team at Wickes Sevenoaks for donating materials for our scout group to grass seed around the much used firepit. Excellent communication, brilliant and generous community scheme - and ready for collection when I parked up.
Thank you for supporting great community causes.

15 avril 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Mrs Chima, Thank you for telling us about how our donation through our Community Programme has made a difference to you scout group. Thank you for your five-star review. We hope you have a great summer.

Noté 5 sur 5 étoiles

Wickes have a service which supported our PTA charity …

Wickes have a service which supports local charities. They have always donated much needed items to our schools PTA which has been so helpful when we have had events to raise much needed funds for our primary school.

1 décembre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Sue, We're so happy to hear that our support for local charities has been helpful to your school's fundraising efforts. It's great to know our donations have made a difference. Thank you for your positive feedback! -Summer M

Noté 5 sur 5 étoiles

Rose was excellent at planning and…

Rose was excellent at planning and ordering our new bathroom. Nothing was too much trouble for her, even though we called her frequently about small details.

When we returned excess tiles we did not need, the manager was quick to refund the cost of the tiles.

6 octobre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Anne, We are pleased to see your five-star review about your excellent new bathroom experience. Thank you for highlighting our colleague Anne and the store manager in our Sevenoaks store.

Noté 5 sur 5 étoiles

Great service from designer Alfie…

Great service from designer Alfie Saunders for our new bathroom. From site visit to discussion of options for design we were looked after and helped to make final choices. Look forward to the installation.

24 janvier 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

We appreciate you sharing your experience. We're happy to learn that you received great service and assistance from Alfie Saunders with your bathroom design and choices. We hope you enjoy the installation! -AK

Noté 2 sur 5 étoiles

Went too classis green bitumen…

Went too classis green bitumen corrugated roof shuttering on add said last day of sale
And 10 sheets of polycarbonate.
Only had 4 sheets of polycarbonate left and 1 sheet of roofing in green
Complete waste of time

3 mars 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Goldiegtr,

Thank you for bringing this to our attention. We're sorry the stock wasn't available as advertised. We appreciate you sharing your feedback with us. -Ellysse

Noté 5 sur 5 étoiles

Happy customer

Rose has made the whole experience pain free. At sight visit her ability to visualise & guide me in my decisions was invaluable. Nothing was too much of a problem, she listened and tweaked the design until I was happy. And price was inclusive of good discount. Awaiting fitter but so far very happy. One gripe, building needs a customer toilet!

28 février 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Maggie, We appreciate you sharing your feedback. We're happy to hear that Rose's ability to visualize and guide you was invaluable and that the design met your expectations. -SM

Noté 5 sur 5 étoiles

Rose was incredible

Rose was incredible, so thorough and knowledgeable. Very efficient and asked the sort of questions about my use of kitchen to guide me where I needed to be.

28 février 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Angie Kitto, We appreciate you sharing your thoughts. We're happy to hear that Rose was incredible, thorough, and knowledgeable and guided you through the process. -LC

Noté 5 sur 5 étoiles

Great service

Went into store yesterday to pick up some bits for a decorating project. I needed some advice and was helped by a really polite young guy (Charlie). Store had everything I needed, super pleased!

27 février 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi, Lisa. Thank you for taking the time to share your review with us. We are delighted to see that we had everything you needed and that Charlie was able to give you advice in regard to decorating. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

I needed a new bathroom and kitchen

I needed a new bathroom and kitchen , not sure what I really wanted
I was assigned Rose Stapley -Bunsen as my design consultant who took me through the whole process from initial design to completion in a very professional and competent way
There were a few changes and problems along the way but these were resolved quickly and efficiently
My two installation teams were excellent ,efficient ,punctual and friendly

1 février 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi, Michael. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant Rose was professional and competent throughout, making any changes you required. We're also happy to see that your installation teams were excellent, punctual and friendly. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

James eas really helpful

All the staff are really helpful but particularly James, I had a list of things I needed and he was able to help me with 2 unrelated enquiries, was really pleasant and a credit to Wickes. Well done James.

12 février 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

We're glad to hear that you found all of our staff, particularly James, to be helpful, especially in terms of assistance you received. We appreciate you taking the time to share your positive experience with us! -AK

Noté 5 sur 5 étoiles

Donation

I received a donation from wicks for my cub scout group. They were very helpful and also gave me more than I asked for. Very happy with the service and will continue to use wicks and shop there.

18 octobre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi, Aston. Thank you for taking the time to share your review with us. We are really pleased to see that our store in Sevenoaks we were able to help with a donation for your cub scout group. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Great friendly staff ( Kyle) that fully…

Great friendly staff ( Kyle) that fully supported our request and were attentive and accommodating- fully supportive of our charity requests

1 décembre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi laura Finley, We appreciate you sharing your feedback. We're happy to hear that Kyle was supportive of your request and accommodating of your charity requests. -LC

Noté 5 sur 5 étoiles

Great experience …

Very happy with service and advice from our Design Consultant Rosemarie.
Given very good advice and very knowledge all of things that we need, also very helpful.
Very happy customers.

16 janvier 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Armani,

Thank you for sharing your experience. We're delighted to hear that you were happy with the service and advice given by Rosemarie. We appreciate your kind words. -Ellysse

Noté 5 sur 5 étoiles

Rose was extremely helpful and efficient

10 janvier 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi, Marina. Thank you for taking the time to share your review with us. We are happy to see that Rose was really helpful and efficient during your visit. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

We had been to a lot of online…

We had been to a lot of online companies to match our kitchen doors, Rose our consultant sorted it for us in less than 10 minutes! Well done Wickes! ☺️

6 janvier 2026
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Bob,

We're happy to hear that Rose was able to quickly assist you with your kitchen doors. We appreciate you taking the time to share your positive experience. -Ellysse

Noté 1 sur 5 étoiles

They sold a toilet that had been…

They sold a toilet that had been returned and was missing parts! Not accepted responsibility for the flood it caused.

4 octobre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi There,

We're sorry to hear the toilet you purchased had parts missing. I've sent you a request for more information, so we can investigate this. -Ellysse

Noté 3 sur 5 étoiles

Acoustic panel in store experience was fine but delivery another thing

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was great though. Our panel boxes being crushed by the clamping bands in the van left several with crush on the felt and marks on the wood. My wife ironed out the felt so we were ok but still poor to get boxes with crushing. Cheshire mould8ngs are the supplier and their packaging in our opinion is basic whilst these panels are £78 each.

14 novembre 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

We appreciate your feedback and are sorry the delivery was delayed. We'll address this with our delivery partner. We're also concerned about the panel packaging and damage; we'll discuss this with the supplier to see how we can improve on this. Thank you for bringing this to our attention. -AK

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