Wickes - Sevenoaks Avis 

71
•
TrustScore 4.5 sur 5

4,5

Otford Road, Sevenoaks Kent, TN14 5DE, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wickes were very kind and helped out with support for a community project. I have been visiting the store for many years and they have always been helpful and friendly. Their support for our commu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We contacted our local Wickes store with an application for the Community Programme fund. Lucy at Wickes Sevenoaks was a real help with our application and further supported us with store donation... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently purchased a bathroom suite from Wickes Sevenoaks store. Alfie Alan Saunders was our design consultant point of contact and who provided an excellent service and very patient at all times a... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Well the in store experience was fine. We bought acoustic panels. Delivery was another matter, being 2 hours after latest (another emergency non Wickes customer prioritised by City Sprint - driver was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Sevenoaks

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(71)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Callum served me and was helpful as…

Callum served me and was helpful as usual as I have found Wickes staff to be in the past. Prices are generally competitive. I can't think of any negatives.

27 janvier 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hey Andrew, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Callum in our Sevenoaks store! - Dylan

Noté 5 sur 5 étoiles

Found this member of staff very helpful

Found this member of staff very helpful.
Very knowledgeable in knowing where certain things were. Nice person.

14 janvier 2025
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Jack, Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience and found our staff member helpful and knowledgeable. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments to the team. We hope to see you again soon! - SF

Noté 5 sur 5 étoiles

Pleasant helpful staff.

I went to Wickes Sevenoaks to buy some gloves today. As soon as I stepped in I was a bit lost. A young man picked up the fact I needed help, even though he was busy and came over to ask if I needed help. He found exactly what I was after. He was keen to help and did it happily. Very impressed with his efficiency and friendly customer service. What a pleasant young man.

10 novembre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Natalie, thanks for taking the time to share this feedback, we are pleased to hear that the team in store where on hand to help and provide you with a great service, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Paul Finch is a Legend

My Wickes kitchen is 8 years old and no longer made. However a small plastic part of my magic cupboard had snapped and I could not find a replacement anywhere. Laura in your on line help team was helpful and tried but ultimately pointed me in the direction of Sevenoaks where I had had the kitchen drained. I was lucky enough to have Paul Finch answer the phone. Not only did he understands my very untechnical description of the part, but he also managed to find the very thing I needed. He went above and beyond doing this as ultimately there was no benefit to him, he was simply being helpful. I am hugely grateful for his help and I hope you appreciate the fantastic saviour you have on your team.

18 octobre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Lynn, thanks for taking the time to share this feedback, we are pleased to hear that Paul was able to understand what you needed and went above and beyond to help get this sorted for you, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Great help

I popped in the Sevenoaks store last week and wanted to just say what a great store clean tidy and I asked for help finding some things for my DIY project and was taken to all the areas for what I needed.
Very helpful advice and polite staff . Also on tills they arranged for somebody to help load my car as I have an hernia and couldn’t lift some bags.
Thanks again very helpful .

4 octobre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hey Sharon, thanks for your five-star review, and I'm delighted that you enjoyed the service from the staff in our Sevenoaks store, and that they we're really helpful throughout your visit! - Dylan

Noté 5 sur 5 étoiles

Tidy store and was easy to find what I…

Tidy store and was easy to find what I was looking for. Staff were also very helpful.

5 octobre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hey John, thanks for your five-star review, and I'm glad you enjoyed the experience in our Sevenoaks store! - Dylan

Noté 5 sur 5 étoiles

The staff here are all very friendly…

The staff here are all very friendly and knowledgeable, nothing is too much trouble. When I visited to purchase some gardening items (Bella) was very helpful and explained the products to me and help me choose what I needed.

Store well laid out and easy to manoeuvre round to find what your looking for and plenty of free parking too.

8 septembre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hey Emma, thanks for your five-star review, and I'm glad that Bella in our Sevenoaks store was able to help you with purchasing gardening items! - Dylan

Noté 5 sur 5 étoiles

Friendly staff and Tidy store

Friendly staff and Tidy store! it was easy to find what i was looking for and had great customer service.

9 août 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Bathroom design service

I needed a full bathroom suite for a tight area and didn't have time to browse the options on the website. The designer, Rose, at the store was expecting a pre-booked appointment but quickly understood my requirements and I made an appointment to visit again. She explained that she was new to Wickes but that didn't stop her from overcoming a few glitches with her computer and producing a workable layout which meant I could pay and expect delivery to site. She provided me with just the service that I needed and Wickes should commend her for that; maybe providing her with more reliable software!

17 septembre 2024
Avis spontané
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Réponse de Wickes - Sevenoaks

Hi Edward, thanks for taking the time to share this feedback, we are pleased to hear that Rose provided you with a great service from start to finish and that any issues where dealt with promptly, we appreciate you taking the time to let us know. RD

Noté 1 sur 5 étoiles
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Réponse de Wickes - Sevenoaks

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

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