WindowEstore.com Avis 

I ordered my window 4 months ago and still haven’t received it. The customer service rep I’ve been working with has been very good but ultimately replacing this window is the last item on the punchlist of my full gut reno and pleasant customer service helps but they have been unable to fulfill my order. This company seems to be operationally broken. At this point I would just like to get my money back and buy a window from the big box retailers…

Placed my 2nd order A bit more complicated. Great support from their team. Looking forward to the delivery. Thanks so much

The people here are great. If something isn't right, they get it taken care of right away. American-made quality at great prices. If you're in the market for new windows, you need to check out the windowestore.

I have been very glad to find the Window E-Store as it is a perfect fit for my way of home repairs and improvement: it is geared toward the DIY crowd. I didn't think as a DIYer I could get custom windows of this level of quality and was almost resigned to having to use the big-box drivel.

The web site is very helpful and after placing the order online there is the follow-up phone call (very quickly) to confirm measurements and details. The free shipping to a local warehouse is awesome, especially with today's ever-rising shipping costs. Heck, this is DIY, I don't mind at all having to go pick these up on the other side of town, but local delivery options are available.

The windows I ordered were spot-on to the sizes I requested and the build quality is amazing. They dropped right into my openings and fit like a glove. I did have a minor issue with the screens on one of my windows and on emailing the office about it I had a call back within an hour to work on the details to correct it and replacements were in the works before the end of the business day. My only complaint is the lead time from order to delivery is longer than is implied. I was told because I wanted black exterior windows it would take longer, "About three weeks," but in actuality it was seven weeks from the time I placed the order until they were delivered to the local warehouse. I missed an extended late fall season of great weather when I could have installed the windows before the snow flew and had to wait until some early spring weather appeared to finally get them in. But, I am not deterred and have placed an order for yet another window unit ... but have planned my lead time better this time.

Sandra was very helpful with initial questions and made the order online very simple!

The guy I talked to sure was helpful and definitely knew the product. I usually would go to Home Depot but lately I’ve been having trouble at Home Depot because the unexperienced, untrained, clueless sales people at Home Depot that grew up on a regular basis. When the final product reaches me from Windows, I have no doubt it’ll be the right size that I ordered.

I was so please with the first window I ordered, we have placed a 2nd order for 3 more windows. Ordering was simple online and they made a follow-up call to review the order in detail. I am extremely please with the service and quality of the windows.

The ordering process was smooth and easy. I picked up my order from the shipping location.
Thank you!!

They were easy,convenient and upfront to work with starting with the first contact on the website to delivery about 3 weeks later. Whenever I had questions or needed advice Derek was always quick to respond and took the time to really work with me to resolve any and all my questions. My wife and I are very pleased with the quality of the double hung windows will and we will recommend the window estore to all our family and friends. We really appreciated the fact that there was no sales pitch and the pricing was upfront.
Thank you Derek and Window eStore!

Derek was extremely helpful. Helped me pick out the window I needed.

I have been purchasing windows through the Window E-Store since 2017. They haven't let me down yet.

Sandra was amazing. She’s so friendly and reminded me of some details from a previous order that I forgot to mention on the follow-up call.

Easy way to get great custom windows at a fair price. Great people.
Been a customer for over five years.

Nice windows. Fast turn around and easy to use website.

First, the site was very user friendly. Second, I really appreciated the discount code, thank you! And lastly, the follow up call. It actually gave me an opportunity to make a change. Thank You again.

The online sizing/ordering was very easy to work with. One follow up call to verify my sizing and the order was in. Very quick and reasonably priced option for custom sized windows delivered in just a few weeks

Very helpful staff & good turn around time.

Easy to order online with great follow up service call to ensure accuracy.

Ordered 2 replacement windows on Sept 11th and picked them up in Athens Ga on September 27th. 16 day turnaround much sooner than I expected. DIY installation was easy with these windows and windows were as advertised, good quality windows. Derek and staff was so helpful when ordered and when had questions later and now have ordered 7 more.