WiseGuys Avis 

188
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Helped me out last minute & I couldn’t be happier with the service! All of the guys were courteous, friendly, and extremely knowledgable. Would highly recommend.

Noté 5 sur 5 étoiles

I have been with WISE GUYS since 2016 and I cannot recommend them highly enough. The staff, whoever you speak to, are just brilliant. Not only extremely knowledgeable, but also very patient and polite... Voir plus

Noté 1 sur 5 étoiles

My mother who is in her 80’s with dementia had a sales guy be really pushy and she was confused, next thing there taking £9.99 from her account on a direct debit. I emailed them and also cancelled my... Voir plus

Noté 5 sur 5 étoiles

My mum's phone because it was being plagued with pop ups and dodgy apps after she downloaded a blood pressure monitor app advertised on Facebook, rendering it unusable. I wasn't able to delete them so... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

Looking after you, not just your device. No limits, no fuss, no problem. We've got your back.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(188)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic team

Fantastic team at Wise Guys - so responsive, knowledgeable, with a great attitude and really respectful - always happy to take the time to explain things in a friendly and informative way that even i can understand! They work through problems to get to the root of issues and offer the most cost effective solution that works for you. Nothing is ever too much trouble. Harry has been fantastic helping me with an ongoing software issue - I now have a machine that is fast and no longer drags! Fantastic! I found then through Which Recommended Trusted Traders and I'm so glad I did! I can see why they are the only Which recommended PC support service - really well deserved accolade.

17 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Ordered the Shish Kebab

Ordered the Shish Kebab. The meat was over cooked practically burned. The kebab had no flavour or spice to it just a bland over cooked burned taste. I spoken to the Manager CJ who was unable to offer a resolution to the issues raised above. I would not use this take away again and advise anyone else to think carefully be for ordering. No common decency to listen to customer feed back and offer some kind of solution to the issues raised.

3 juin 2020
Avis spontané
Logo de WiseGuys

Réponse de WiseGuys

Hi David, thank you for reviewing our Kebab! Unfortunately, we do not make kebabs as we are a computer & mobile repair company.

I believe you have reviewed the wrong business David.

Noté 1 sur 5 étoiles

Disgraceful company conned 81 year old woman

Disgraceful company phoned my 81 year old mother not long after my dad died, pretending to be someone from BT and she ended up signing up to them, she didn't even have a pc and were taking £24 out each month there was no paperwork sent. I phoned them multiple times they kept saying yes we have cancel it but guess what each month he money came out, until 1day I started saying you should be ashamed of yourselfs they eventually did after about 6 month, now roll on 4 years later I have just noticed they have taken a payment out of her bank I'm fumming it's starting again. I know they pretended to be BT because I've read it multiple times on reviews about them, they basically frightened her into getting it.

15 mai 2020
Avis spontané
Logo de WiseGuys

Réponse de WiseGuys

Hello Gillian,

Firstly, I'd like to apologise you feel we have conned your 81 year old Mother. I assure you this is not our intention and I will do my best to resolve this for you as soon as possible.

Please email me personally. My email is sam.young@wiseguys.co.uk. I will monitor the phone conversation and find out what has happened, and more importantly ensure any payments do not go out of the account.

I'd also like to express that we do not know, or keep a record of peoples internet service providers as there is no need for us to know this.

Please contact me so I can resolve this complaint for you as soon as possible.

Noté 5 sur 5 étoiles

Decent people

I'm not reviewing because I have used their services (I'm sure they're very good, looking at other reviews). It's because it's refreshing to deal with a decent company. My mentally disabled sister is Covid19 locked down at her flat where I can't keep an eye on her, and she accidentally signed up for a subscription after a routine sales call, which pushed her overdrawn on her bank account. I don't blame WiseGuys at all because she agreed to it, and they weren't to know she wasn't up to speed with her financial situation. She became very anxious when she realised what she had done and told me. So when I called to explain that she doesn't need IT support (I cover that for her) and ask for her account to be closed because she was too anxious to call them herself, they agreed immediately and were nice and understanding about it. So bravo to WiseGuys for being GoodGuys at a tricky time.

11 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Brilliant, local service deserves a standing ovation

What a discovery! This awesome group of local technicians are a joy to work with. Professional, reliable, with an uncanny ability to explain things in a simple, non-patronising way so you know what's going on and why. As my heading says - they deserve a standing ovation for outstanding service and results.

15 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Again WiseGuys came to my rescue

Again WiseGuys came to my rescue. They managed to get me a refund for the Anti-virus package that I had mistakenly installed , which is always a good thing. they have also given me a FREE Anti-virus software as an alternative. that is something I did not expect at all but all the same ,That seems to be the code that they work by,ALWAYS helpful, nothing is too much trouble.

24 septembre 2019
Avis spontané

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