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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Voir plus

Noté 5 sur 5 étoiles

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Voir plus

Noté 5 sur 5 étoiles

Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasins d'articles de canoë-kayak
  3. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves


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3,1

Moyen

TrustScore 3 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Tous les avis

(125)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought are Second Paddle Board with…

Bought are Second Paddle Board with Wolf creek with the same outstanding service as the first . The board is top quality as promised ... I would and have been recommending Wolf Creek to my freinds ... keep up the good work guys 🐺

9 mai 2021
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Réponse de Wolf Creek uk

Thanks for your continued support Mike, if we could rate you 5⭐ also we would ☺

Noté 5 sur 5 étoiles

Absolutely outstanding service

Absolutely outstanding service, I’ve ordered 2 paddle boards and delighted with both, ordered and delivered within days, would highly recommend Wolf Creek

8 mai 2021
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Réponse de Wolf Creek uk

Thanks for being so understanding Kelley and for supporting us as a returning customer 😊

Noté 5 sur 5 étoiles

Great paddle board

Great paddle board, very happy with it!

8 mai 2021
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Réponse de Wolf Creek uk

Thanks Nick, and please call back anytime

Noté 5 sur 5 étoiles

Great quality product at a good price

Great quality product at a good price, delivery was fast and good communications.
Thanks for a great paddle board that the grandkids and I will have alot of fun on.
The free gift (Waterproof phone case and strap)was a nice surprise 😎👍

8 mai 2021
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Réponse de Wolf Creek uk

Life is about making memories Terry, thank you for choosing us to help you make yours with your grandchildren ☺
Call back anytime

Noté 5 sur 5 étoiles

Exceptional

Outstanding service. Went to alot of trouble to get the order and special delivery a right. Really helpful and patient on the phone.

Highly recommend.

8 mai 2021
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Réponse de Wolf Creek uk

Thanks Matthew it was our pleasure and we hope your son has a great birthday 🎉

Noté 5 sur 5 étoiles

Great service from ian

Great service from ian, ordered and delivered the next day even tho i had missed the 2pm cut off for next day delivery. Perfect board just for what i need. Very impressed

6 mai 2021
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Réponse de Wolf Creek uk

Thanks Dawn, We are so glad you are happy with your board. Please call back anytime

Noté 5 sur 5 étoiles

Fantastic service from this company

Fantastic service from this company. Called prior to placing an order to ask a few questions questions, super helpful and j was delighted to find a personal note relating to my conversation on the order form. Highly recommended.

5 mai 2021
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Réponse de Wolf Creek uk

It was a pleasure speaking to you Natalie and to answer your questions. Please call back anytime 😊

Noté 5 sur 5 étoiles

Great service

Great service. Phoned the morning of ordering with the delivery day. Arrived on time. Very personal service. Thank you Ian.

5 mai 2021
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Réponse de Wolf Creek uk

You are more than welcome, Happy paddling 😊

Noté 5 sur 5 étoiles

Superb service and quality!

I got a superb service. Delivery was very quick and efficient, and the paddle board is of great quality. I look forward to many hours of adventuring. Many thanks

3 mai 2021
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Réponse de Wolf Creek uk

Thanks for such a great review James, you are more than welcome. Call back anytime

Noté 5 sur 5 étoiles

First class service

First class service. Next day delivery, excellent communication and great product. We will certainly be recommending Wolf Creek to friends and family 👍 Best customer service we’ve received in a very long time 5*

2 mai 2021
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Réponse de Wolf Creek uk

Thanks for such a great review Andrew

Noté 5 sur 5 étoiles

Best customer service I’ve ever…

Best customer service I’ve ever experienced

1 mai 2021
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Réponse de Wolf Creek uk

Thanks Rachel, We are extremely proud of what we do at Wolf creek UK so it's always great for us to have such good feedback, please call back anytime 😊

Noté 5 sur 5 étoiles

First board ordered

First board ordered. Slight hiccup with delivery but that was down to me living in a field. Good communication from Ian and well pleased with board purchased. Can’t wait to try it out now.

27 avril 2021
Avis spontané
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Réponse de Wolf Creek uk

Thanks Mick and apologise on behalf of UPS. Good luck on your maiden voyage

Noté 5 sur 5 étoiles

Great customer service and quality product

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board arrived as promised, on time. Came well packaged. Upon receipt we inflated the board to check it, all ok. We are really pleased with the quality, now to hit the water. Thank you, fully recommend.

21 avril 2021
Avis spontané
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Réponse de Wolf Creek uk

Thanks Hayley for such a great review, it was our pleasure. Please call back anytime

Noté 5 sur 5 étoiles

Really friendly and easy to deal with

Ian offered great advice, assistance and service in selecting the best and most suitable beginners board for my daughter. No question was too much and I learned a lot in the process. Everything was completed on time and the board arrived as stated. Everything seems to be perfect and she can’t wait to try it when the better weather arrives. We would recommend wolf creek to everyone.

14 avril 2021
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Réponse de Wolf Creek uk

It was our pleasure Keith, and we are happy to answer as many questions that you may have. We know how important it is to find the right board for your individual requirements. I hope your daughter had a great birthday and she is out on her maiden voyage really soon!

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