Very pleasant and had our kitchen measured up in no time. A few questions to ask initially, but after that let us get on with our day as he did his thing. Called prior to visit and attended on time... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Durham City Retail Park,, DH1 2RP Durham, County Durham, GB
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Lisez les avis des autres
Tim M. arrived on time to measure my kitchen after calling ahead to say when he'd be here. Really friendly, super polite and courteous and explained the process well. Excellent, professional customer... Voir plus
L'entreprise a répondu
Feels like a scam company once you have signed the contract, provide no help despite their mistakes and make you del with the problems of Wren's making yourself. Don't be fooled by the nice sales p... Voir plus
L'entreprise a répondu
Tim came out to measure up our kitchen in readiness for our project. He is a friendly pleasant man who kept us updated with his arrival schedule and was efficient and helpful in carrying out his serv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Wren Kitchens - Durham
Écrit par l'entreprise
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 110 showrooms across the UK.
The Wren Way
Écrit par l'entreprise
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Coordonnées de contact
Unit 3 Durham City Retail Park,, DH1 2RP, Durham, County Durham, Royaume-Uni
- 01913810029
4,7
Excellent
92 avis
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Tim M surveyed my kitchen
Tim M. arrived on time to measure my kitchen after calling ahead to say when he'd be here. Really friendly, super polite and courteous and explained the process well. Excellent, professional customer service, a credit to your company.
25 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hello,
We are so pleased to hear Tim provided excellent, professional customer service. We appreciate you sharing your positive experience with us!
Warm Regards,
Daniela
Wren Kitchens
Really great service
Tim, the surveyor that came out to measure, was great. Really friendly and professional.
25 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Andreea,
We're glad our surveyor was friendly and professional. We appreciate your feedback!
Warm Regards,
Callum
Really friendly guy
Really friendly guy, very thorough and very knowledgeable.
25 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Craig,
We are glad our team was friendly, thorough, and knowledgeable. We appreciate your feedback.
Warm Regards,
Callum
Very pleasant and had our kitchen…
Very pleasant and had our kitchen measured up in no time. A few questions to ask initially, but after that let us get on with our day as he did his thing.
Called prior to visit and attended on time, something I'm sure people value highly. Nothing worse than being lied to and waiting around all day
23 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Barry,
We're so glad to hear our team provided such a pleasant and efficient experience for your kitchen measurement. Punctuality is something we truly value.
Warm Regards,
Callum
We had a couple of issues with a door…
We had a couple of issues with a door delivered damaged, this also occurred with the replacement door, I rang Wren customer services and spoke to a gentleman called Nicholas, he was very understanding and empathetic and ensured that the next replacement would be checked and with adequate packaging, after receiving the door he rang the following day to ensure the door was ok ( which it was) Nicholas was extremely helpful throughout and is obviously a great asset to the customer service team at Wrens
20 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Scott,
We're happy to hear that our team was very understanding and empathetic in resolving the issues with your door. It's great to know the replacement was checked and that you received a follow-up call. We appreciate your kind words, I will pass this onto Nicholas's Management Team.
Warm Regards,
Sam
Wren Kitchens
Great experience with Tim marks very…
Great experience with Tim marks very thorough thank you
18 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hello,
We are so glad you had a great and thorough experience with us. Thank you!
Warm Regards,
Daniela
New project incoming
Tim came out to measure up our kitchen in readiness for our project. He is a friendly pleasant man who kept us updated with his arrival schedule and was efficient and helpful in carrying out his services.
Great first point of contact on this new kitchen.
14 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hello,
We're happy to hear the measuring service was a positive experience. We appreciate your feedback regarding Tim's professionalism and helpfulness. Thank you for sharing!
Warm Regards,
Daniela
Réponse de Wren Kitchens - Durham
Hi Beth,
We appreciate your positive feedback. We're glad you had excellent customer service.
Warm Regards,
Daniela
Great service
Tim was professional, friendly, great with our family dogs
He came in, explained what he was here for
Surveying our kitchen to make sure when we attend our design appointment we can see our vision come to life.
He took around 45 minutes but wasn’t intrusive, a very easy process
Thank you Tim
14 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Sarah,
We're delighted to hear about your positive experience with our team member. It's wonderful that the kitchen surveying process was so easy and helpful for your design appointment. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Tim was really helpful
Tim was really helpful, good listening and very approachable.
13 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Ibrahim,
We appreciate you sharing your experience. We're happy that our service was helpful, approachable, and that we listened well. Thank you!
Warm Regards,
Daniela
Friendly gentleman and very informative…
Friendly gentleman and very informative about the whole process. Would recommend T Marks.
13 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Lauren,
We appreciate you sharing your experience! We're happy to learn that our team member was friendly and informative. Thank you for the recommendation!
Warm Regards,
Sam
Wren Kitchens
Great experience
We were a bit sceptical about choosing Wren Kitchens when reading some of the reviews. However we had looked around at other kitchens and came back to Wren because we loved the range they had to offer.
Our experience from start to finish has been brilliant. We had a great designer (Dawn from the Durham branch), she listened to everything we wanted in our new kitchen and didn’t disappoint.
We said we wanted the best fitter and we were willing to wait until he was available (which we did). Anth and his team worked very quickly and even worked on a Bank Holiday!
We would have given 5 stars but had to mark it down due to having been sent 2 different extractor fans. We had to wait for the correct one to be sent out, which meant we had to wait for the job to be completed.
All in all we had a great experience with Wren kitchens. A huge thanks the Dawn, Anth and team for letting us achieve what we wanted in our dream kitchen.
18 avril 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Susan,
We appreciate you sharing your experience. We're happy to hear that you loved our range and that our designer and fitter met your expectations. We regret the extractor fan issue caused a delay. Thank you for the positive feedback!
Warm Regards,
Callum
Good Experience.Helpful hints
Good Experience.Helpful hints. Tim M. was a real professional on stage. I really recommend it.
10 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Mateusz,
We're glad you found the experience beneficial and the hints helpful. It's great to hear our team member was professional. We appreciate your recommendation!
Warm Regards,
Callum
Réponse de Wren Kitchens - Durham
Hi Victoria,
We appreciate you sharing your experience. We are happy that our fitting service was friendly, quick, and easy for you. Thank you!
Warm Regards,
Callum
Thorough and polite.
Tim M came to measure up. Very thorough, polite and considerate service.
9 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Mary,
We're happy to hear that you had a positive experience. Thank you for your kind words and for taking the time to share your feedback!
Warm Regards,
Callum
Excellent
Brilliant timekeeping, Tim called 15 minutes ahead to let us know he was on his way. Really friendly and professional, clearly knew what he was doing and made me feel like I could trust his work. Offered to cover shoes etc - polite and respectful of my home.
9 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Sarah,
We're happy to hear that our employee was punctual and communicative. It's great to know they were friendly, professional, and respectful of your home. We appreciate your trust in their work!
Warm Regards,
Callum
Tim M has been fantastic
Tim M has been fantastic. He’s friendly, professional and a pleasure to work with. We had him come out to measure our new kitchen and the experience was excellent throughout. Communication was clear and consistent right from the start and Tim explained every step of the process on the day. He was very informative approachable and genuinely helpful. It’s been a great experience so far.
5 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Leah,
We're happy to hear that the kitchen measurement experience was excellent! It's great to know that the communication was clear, and the process was well-explained. We appreciate your positive feedback regarding the helpfulness.
Warm Regards,
Callum
Tim M was absolutely brilliant! 🤩
Tim M was absolutely brilliant from start to finish. He kept in good contact with us, letting us know his time of arrival and was very warm and friendly. His customer service was exceptional, he’s extremely knowledgeable and made us feel like we were in good hands!
5 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Charlotte,
We're happy to learn that you had a positive experience. It's great to know that our employee kept in contact and was warm and friendly. We appreciate your feedback about the exceptional customer service and knowledge.
Warm Regards,
Callum
Andrew H very polite
Andrew H very polite. Arrived on time, asked locations of meters etc and explained what he was about to do. Explained process would take between 20 & 30 minutes. Very efficient service
5 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Anita,
We're happy to hear that the service was efficient and that everything was clearly explained. We appreciate you taking the time to share your positive experience.
Warm Regards,
Callum
Andy H was on time to measure and was…
Andy H was on time to measure and was friendly and knowledgeable.
5 mai 2026
Avis spontané
Réponse de Wren Kitchens - Durham
Hi Michael,
We appreciate your feedback. We're happy that our team member was punctual, affable, and well-informed, and that you had a great experience.
Warm Regards,
Sam
Wren Kitchens
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