I’ve posted before on here Still no further forward with wren A delivery meant to be coming Friday , no idea what’s in the delivery (items in original delivery were damaged and or missing) I’ve... Voir plus
Établissement
Changer d'établissementUnit 3 - Hereford Retail Park,, Newtown Road, HR4 9NY Hereford, Herefordshire, GB
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I am blown away by both the quality and the service provided by Wren. The result is a perfect solution for our annex and despite it not being the most expensive order we were given top dollar service... Voir plus
L'entreprise a répondu
Having chosen the design and provisional layout of our new kitchen we were visited by wrens surveyor John EB to take accurate measurements. He called beforehand to give his exact arrival time, was p... Voir plus
L'entreprise a répondu
Jonathan E was brilliant from the very first visit to measure the kitchen and subsequently the second visit to measure an additional space. He phoned each time ahead of arrival and was on time. He wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Wren Kitchens - Hereford
Écrit par l'entreprise
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 110 showrooms across the UK.
The Wren Way
Écrit par l'entreprise
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Coordonnées de contact
Unit 3 - Hereford Retail Park,, Newtown Road, HR4 9NY, Hereford, Herefordshire, Royaume-Uni
- 01432804482
4,4
Excellent
20 avis
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I’ve posted before on here
I’ve posted before on here
Still no further forward with wren
A delivery meant to be coming Friday , no idea what’s in the delivery (items in original delivery were damaged and or missing)
I’ve already said date not suitable but they ignore that . No body calls you you can’t speak to anyone (even the store where i got kitchen from can’t speak to anyone in their head office )
Has been going on for a month now . They said on my last poor post that they’d look into the matter/issues but I haven’t heard anything at all . Getting concerned that they’d look into kitchen /bedroom will never get finished ! Please be aware of their customer service. If you have an issue nobody wants to know !
29 avril 2026
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I am blown away by both the quality and…
I am blown away by both the quality and the service provided by Wren. The result is a perfect solution for our annex and despite it not being the most expensive order we were given top dollar service. I had to return three parts of the kitchen (which was not installed by Wren) and they sent replacements within 24hrs. The app is brilliant. I cannot recommend them enough.
20 avril 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Rebecca,
We're delighted to hear you're blown away by the quality and service! It's great that the kitchen is a perfect solution and that replacements were sent quickly. We appreciate your recommendation and are happy you find the app brilliant!
Warm Regards,
Callum
Excellent service from Jonathan
Jonathan was friendly, professional and very helpful throughout the appointment. He took the time to measure up our kitchen properly, explained everything clearly, and made the whole process feel easy and straightforward.
11 avril 2026
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Réponse de Wren Kitchens - Hereford
Hi Stephen,
We're happy to hear that the appointment was friendly, professional, and helpful. It's great that they took the time to measure your kitchen properly and explained everything clearly. We appreciate your feedback.
Warm Regards,
Kieran
Wren Kitchens
Excellent service
Excellent service. Jonathan E was friendly, polite and helpful. Rang to give an update of how far away he was. Arrived dead on time. Couldn’t fault anything.
8 avril 2026
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Réponse de Wren Kitchens - Hereford
Hi,
We're happy to hear that you had such a positive experience! It's great to know that our service met your expectations and that you found our team member so helpful. Thanks for your feedback.
Warm Regards,
Callum
I spoke to Samuel who was very polite
I spoke to Samuel who was very polite, helpful and reassuring in resolving my issue. I have been directed to the supplier to chase up my issue but Samuel has kept my case open and will call me tomorrow to ensure a resolution has been provided. Thank you for your help
8 avril 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Tony,
We're happy to hear that the assistance you received was helpful and reassuring. We appreciate your feedback and are glad the issue is being resolved. We are committed to ensuring a satisfactory outcome for you.
Warm Regards,
Callum
Jonathan E was brilliant from the very…
Jonathan E was brilliant from the very first visit to measure the kitchen and subsequently the second visit to measure an additional space. He phoned each time ahead of arrival and was on time.
He was polite, professional, very knowledgeable and really thorough with the measurements. A credit to Wren. Thank you.
25 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Mick,
We're happy to hear that Jonathan was punctual, courteous, and professional during both measurement appointments. It's great to know that they were thorough and knowledgeable. Thank you for your positive feedback.
Warm Regards,
Daniela
Good choice and prices
Good choice and prices.Modern, bright and welcoming showroom. Friendly and professional staff. Great design.
Thanks to Jonathan E and Rhian D at Hereford.
27 février 2026
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Réponse de Wren Kitchens - Hereford
Hi Rob ,
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found a good choice at great prices with friendly staff.
Warm Regards,
Callum
Transport team Myles and Adam very…
Transport team Myles and Adam very professional and on time. They took care with our delivery. Totally respectful of our home. Thank you!!
24 février 2026
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Réponse de Wren Kitchens - Hereford
Good Morning,
We appreciate you sharing your feedback! We're happy to hear that our transport team was professional, on time, and respectful while handling your delivery.
Warm Regards,
Sam
Bedroom measurement
We arranged for a member of the home survey team to visit us to measure our bedroom as we are interested in replacing the current old furniture and wardrobes. Jonathan E from the team, arrived punctually with a very friendly welcome and was very enthusiastic. He answered all our questions and show us an image of our measured up bedroom. We now look forward to visiting the store for a virtual look at the options for new furniture in our bedroom.
23 février 2026
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Réponse de Wren Kitchens - Hereford
Hi Janette,
We're delighted to hear that the home survey went well and that the team member was friendly and enthusiastic. We appreciate your positive feedback and hope you enjoy exploring the options for your new bedroom furniture!
Warm Regards,
Kieran
Wren Kitchens
Jonathan E absolutely lovely and…
Jonathan E absolutely lovely and professional. Can’t wait for my new wardrobes
Kind regards
Kristina kiki from ross on wye
23 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Kiki,
We're happy to hear that the service was lovely and professional! Thank you for your kind words. We appreciate your patience and look forward to delivering your new wardrobes.
Warm Regards,
Kieran
Wren Kitchens
Professional and courteous.
Jonathan E came out to survey our room for our kitchen from he Hereford branch.
He was extremely professional and pleasant and extremely helpful .
A pleasure to meet him.
22 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Debbie,
We appreciate you sharing your positive experience with us. We're so happy to hear that the surveyor was professional, pleasant, and helpful.
Warm Regards,
Callum
Jonathan E was super lovely
Jonathan E was super lovely, very professional and friendly and made the whole experience so easy and stress free. He gave us excellent recommendations and encouraged us to go for the kitchen of our dreams. 10/10 would recommend
15 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Lily-May,
We appreciate you sharing your experience! We're happy to hear that our team member was professional and friendly, making the experience easy and stress-free. We're glad they provided excellent recommendations.
Warm Regards,
Callum
Jonathan E came to measure up today
Jonathan E came to measure up today, really engaging and professional. offered advice and feedback with a positive and respectful attitude. It's great to have someone like Jonathan E in your team Wren!
21 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Andrew,
We appreciate you sharing your feedback! We're happy to hear that our team member was engaging and professional, offering helpful advice with a positive attitude.
Warm Regards,
Callum
home measure
It was our home measure appointment today, Jonathan arrived on time and explained what he needed to do. The appointment took around 45 minutes to complete and I was told what would happen next.
Lovely guy! Thank you
20 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Louise,
We're happy to hear that the home measure appointment met your expectations! We appreciate your positive feedback regarding the prompt arrival and clear explanation provided during the process. Thank you!
Warm Regards,
Callum
Another great experience
After a great experience with our kitchen we are now looking at their bedroom furniture.
So first step is to get the area measured and we were lucky enough to get Jonathan E. again as we also had him for our kitchen.
He is professional, friendly and very helpful and seems to love his job.
Would recommend Wren and Jonathan E.
14 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Good Morning Nigel,
We're happy to hear about your great kitchen experience and that you're considering our bedroom furniture! It's wonderful that you found the measuring service professional and helpful. We appreciate your recommendation!
Warm Regards,
Sam
Jonathan a perfect guest
Jonathan was polite, respectful, very very helpful and a great sense of humour. Highly recommended
14 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Good Morning Helen,
We're happy to hear that our team member was polite, respectful, helpful, and had a great sense of humour. We appreciate your recommendation!
Warm Regards,
Sam
Excellent service from home surveyor
Having chosen the design and provisional layout of our new kitchen we were visited by wrens surveyor John EB to take accurate measurements.
He called beforehand to give his exact arrival time, was polite and respectful of our home. We discussed the plan and went through it in detail with him making notes to ensure the final plan to be presented to us would meet all of our needs. There was no feeling that he was rushing us it was a very relaxed experience.
10 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Good Morning Paul,
We're happy to hear that the surveyor was punctual, polite, and respectful while taking measurements. It's great to know that you felt the discussion was detailed and relaxed, ensuring the final plan meets your needs. We appreciate your feedback!
Warm Regards,
Sam
A smooth and efficient delivery
A smooth and efficient delivery, the staff were very polite and friendly
9 février 2026
Avis spontané
Réponse de Wren Kitchens - Hereford
Good Afternoon Simon,
We're so glad the delivery was smooth and efficient, and that our staff were polite and friendly. Thank you for your positive feedback!
Warm Regards,
Sam
Wardrobes installation
A very efficient and seamless process from choosing the product with Sam, delivery and installation with Stuart. An excellent company and product.
10 décembre 2025
Avis spontané
Réponse de Wren Kitchens - Hereford
Good Morning,
We appreciate your positive feedback and 5-star rating! We're happy to hear that you found the entire process efficient and seamless, from product selection to installation.
Warm Regards,
Sam
Very prompt on day of installation.
Very prompt on day of installation.
Good workmanship putting wardrobe together.
Left room clean and tidy.
8 décembre 2025
Avis spontané
Réponse de Wren Kitchens - Hereford
Hi Mr Evans,
We're happy to hear that the installation was prompt and the workmanship was good. We appreciate your positive feedback regarding the clean-up. Thank you!
Warm Regards,
Kieran
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