Purchased a Yamaha PS500 Smart Digital Piano, a few weeks ago. This instrument is truly amazing, with the streaming lights and other technology, connects to iPad and Yamaha's Smart Pianist App. Ideal... Voir plus
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Lisez les avis des autres
The keyboard I wanted (PSR SX600) was supplied at a good discount direct from Yamaha's London store and I was kept helpfully informed on its dispatch and delivery progress by customer service manager... Voir plus
I’ve ordered a guitar item is not in stock at moment but no feedback has been given at all providing a possible restock date .. item was ordered a week ago with no communication from Yamaha - poor ser... Voir plus
Really please with Yamaha Music London response to a simple request. They withdrew delivery charge in recognition of a delay which was much appreciated. The unit then arrived very promptly - even... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Visit Yamaha Music London online or in-store for a full range of Yamaha musical equipment: pianos, keyboards, guitars, drums, orchestral musical instruments and much more!
Coordonnées de contact
152-160 Wardour Street, W1F 8YA, London, Royaume-Uni
- 020 7432 4400
- customerservices@yamahamusiclondon.com
- www.yamahamusiclondon.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Trustworthy quality, quick dispatch, but disappointed delovery
Bought Yamaha piano keyboard, was ready to wait for longer dispatch, but to my surprise it arrived within 2 days. Thank you for quick processing! The sound and quality is great and I'm very happy with it. The only disappointment was delivery, the email notified of the day of delivery, but no timeframe and no notification when on they way. I wasn't home and when got home, the keyboard was left at the doorstep, even tho there were few places to leave it with mo security and away from strangers eyes.
After our daughter made contact with…
After our daughter made contact with you about getting a replacement keyboard stand ..the one you sent us is just right..so we are very happy with every thing..
Good product, not great delivery tracking.
I liked the bundled options to buy online, however the tracking system of the order is not very smooth. The confirmation emails didn't specify estimated delivery dates or times. Also, I was expecting a bit more quality in the branded gig bag that came with the guitar. Other than this very pleased with my new guitar.
Best price for the C40 acoustic guitar…
Best price for the C40 acoustic guitar I could find online, free delivery turned up next day
Brilliant service
Pod Go bought from Yamaha Music
Ordered a B-Stock Pod Go and because it was from the Yamaha store, I felt I could trust the condition and quality despite it being quite a lot less than the 'new' price. I was not disappointed. The item appeared in brand new condition and has worked perfectly so far over the month I have been using it. The Pod Go itself is a good asset for a gigging guitarist. I found it fairly easy to select the amp models 'stomp box' models I want. It is also the wireless version which cuts out the extra clutter of a guitar lead. YouTube videos are very handy for learning some of the ins and outs of usage - e.g. setting 'Snapshots' for different sounds and changing the signal channels to connect the wireless link. The Pod Go is light and small to carry and seems solidly constructed for use. For some, it will never replace a bunch of individually chosen pedals but for those who want an all-in-one solution that won't break the bank, this is excellent.
Great communication re delivery
Great communication re delivery. It was easy to assemble the digital piano. Looks fantastic and sounds good too. Thank you, Yamaha Music London.
Excellent company
Easy to find the product I required on the website. Straight forward ordering and fast secure delivery. Very pleased with my purchase and the whole experience. Very reliable company.
Very good service
The item I wanted was in stock, ordering was simple and the price reasonable. Despatched the next day, it arrived within 24 hours, carefully packed, in perfect order. Very pleased.
Great selection, great prices, great service
Great prices, pretty much the whole Ampeg range to choose from, and next-day delivery, even though I technically placed my order after the cutoff. And I didn't even know you did refurbished gear!
Heartbreak Hotel
order items, was told they were 'shipped', phoned after a week. I was told to email. got an email back saying the items were not shipped and that they were actually out of stock and it would be 4-6 weeks before the order came in. Got another email to say they would issue an immediate refund and still have not received it. This was a gift for my daughter as reward for good grades and such a disappointment to not be able to give her that gift.
Order arrived really fast and perfectly…
Order arrived really fast and perfectly packed.
Great experience and very good value
I bought a Grade A refurbished Pacifica 112JL guitar. The guitar was very reasonably priced and arrived a few days later. It was very well packaged and was in excellent condition and 'played' well, although I am a beginner. From the serial number it turned out to be a 2023 model, which I did not expect.
All good
Really helpful person on phone before I placed order. Safely delivered. Good value.
Unreliable delivery
I waited all day for the delivery only then to be informed that it would now not arrive for a whole week. Not greatly impressed.
Excellent customer service
I purchased a piano stool and it was damaged. Contacted Yamaha and the very next day they sent a replacement out to me. Excellent service. Thank you!
Clear web site and order delivered in under 24 hours for a nominal charge
Clear web site and order delivered in
Fast shipping
Fast shipping, product received in perfect condition, good customer service.
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