Today I met Shabbana and Sabaya in the Leeds Branch of Leeds building society.Sabaya sorted out my accounts with new replacement paperwork which took the best part of 45 minutes.She was amazingly kind... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Had a mortgage offer recently and had the purchase fall through and needed to get a replacement property arranged. Absolutely everyone we dealt with along the way has been perfect. So incred... Voir plus
L'entreprise a répondu
I am a new customer to the Talbot Green South Wales branch. The lady who assisted me during my application for a new account was extremely helpful and professional and was a credit to The Yorkshire B... Voir plus
The surprising thing after being guided through the initial process as a new customer, was that I could still have a passbook. Melissa put me completely at ease, as an older person my expectation was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Coordonnées de contact
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Royaume-Uni
- www.ybs.co.uk
4,7
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A positive experience of opening a new…
A positive experience of opening a new ISA account. Straightforward and easy.
25 septembre 2026
Réponse de Yorkshire Building Society
Hello Mrs H,
Thank you for your positive feedback.
Kind regards.
Excellent customer service and rates.
A proper building society that seems to care more about its customers and community than profits. Offers competitive rates and delivers on promises including an actual working app that's not too complicated. Well done.
9 octobre 2026
Avis spontané
Réponse de Yorkshire Building Society
Hello Bob,
Thank you for sharing your positive feedback!
Kind regards. 🙂
Choosing a new account
The lady we dealt with listened to what we needed and gave us the different options available which helped us chose.
Very friendly and efficient
27 septembre 2026
Réponse de Yorkshire Building Society
Hello Jean,
Thank you for your positive feedback. This is greatly appreciated.
Kind regards.
Réponse de Yorkshire Building Society
Hello Ms Sparkes,
Thank you for your feedback.
Kind regards.
Sweetie was very informative and…
Sweetie was very informative and helpful with the whole process. Very nice atmosphere within the branch
25 septembre 2026
Réponse de Yorkshire Building Society
Hello Christina,
Thank you for your feedback. 🙂
Kind regards.
Polite staff,easy to understand,very…
Polite staff,easy to understand,very efficient and,certainly knew their job. Chichester branch
1 octobre 2026
Réponse de Yorkshire Building Society
Hello Carol,
Thank you for sharing this positive feedback.🙂
Kind regards.
Ease of setting up an account
Setting up the new account was extremely easy and it was great to be able to do it in branch with advice from the staff.
18 septembre 2026
Réponse de Yorkshire Building Society
Hello Sarah,
Thank you for your positive feedback.
Kind regards.
Being very understanding
Being very understanding
as got hidden disability and wear sunflower lanyard
and travel to Boston from Grantham and don.t do tec so was very happy with the service
1 octobre 2026
Réponse de Yorkshire Building Society
Hello Sharron,
Thank you for sharing your recent experience in branch.🙂
Kind regards.
Réponse de Yorkshire Building Society
Hello David,
Thank you for your positive feedback. 🙂
Kind regards.
Seen promptly and guided fast and…
Seen promptly and guided fast and hekpfully through opening a new ISA
1 octobre 2026
Réponse de Yorkshire Building Society
Hello Mr Godwin,
Thank you for your feedback. 🙂
Kind regards.
Great help from Bernie just the product…
Great help from Bernie just the product we need
1 octobre 2026
Réponse de Yorkshire Building Society
Hello Sylvia,
Thank you for your positive feedback. 🙂
Kind regards.
Got an appointment the same day and…
Got an appointment the same day and everything was explained so I could easily understand. Prompt and efficient
1 octobre 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback. 🙂
Kind regards.
Réponse de Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Excellent service from the lady at the…
Excellent service from the lady at the counter at the Abergavenny Branch. Very efficient and friendly. It’s so nice to be able to speak to a person. Internet banking is so impersonal and you can’t always get your questions answered.
24 septembre 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback regarding your recent branch visit. This is lovely to hear. 🙂
Kind regards.
Very friendly relaxed and informative…
Very friendly relaxed and informative advise with no pressure. The delight of sitting down to chat about my finances and savings at a local branch with a real! person with Knowledge and experience was so reasurring.
23 septembre 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback. It is greatly appreciated. 🙂
Kind regards.
Easy to set up an account
Easy to set up an account. Easy to edit details of the account. Very good security. Helpful support.
30 septembre 2026
Réponse de Yorkshire Building Society
Hello Vaughan,
Thank you for your positive feedback. 🙂
Kind regards.
I have just opened a deposit account…
I have just opened a deposit account and already being fired with nonsense emails - Keep comms at a min please and use common sense, supposedly a Yorkshire trait.....Ha Ha Ha
27 septembre 2026
Réponse de Yorkshire Building Society
Hello Owen,
Thank you for your feedback which is greatly appreciated!
Kind regards.
Réponse de Yorkshire Building Society
Hello Bhavna,
Thank you for your positive review. 🙂
Kind regards.
Réponse de Yorkshire Building Society
Hello Christopher,
Thank you for your positive feedback.
Kind regards.
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