Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have recently contacted Yorkshire Housing durle to a very delicate family matter. I spoke with a young girl called Jade. Her empathy and understanding deserves praise. I honestly belive she really c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Birkby Croft is a welcoming place - a place that feels like home, my grandad finds it comfortable and has made many friends whilst he’s been here. It has a great communal lounge, which is ideal for so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mollie was so lovely and really helpful going through everything for the home and got back to me so quickly. Really appreciate all the help she’s given.

À propos de l'entreprise

  1. Association de construction et de gestion de logements sociaux

Écrit par l'entreprise

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

527 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(527)

182 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lorna Spolverato Was brilliant

Lorna Spolverato Was brilliant, very understanding and compassionate, professional too

9 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Amanda, thank you so much for your lovely review. We're really pleased Lorna was able to help! Shuang

Noté 5 sur 5 étoiles

Lovley lady easy to speak to let's you…

Lovley lady easy to speak to let's you talk and she answered any questions we had

4 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Ema, thank you for your lovely review. We're glad you had a great experience with us! Shuang

Noté 5 sur 5 étoiles

Philippa was incredibly helpful today…

Philippa was incredibly helpful today while assisting me with an ongoing issue that is still being resolved. She took the time to contact all the relevant people and was very patient and supportive throughout. Her help was very much appreciated.

6 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Mandy, thank you for the 5 star review. We're really pleased to hear Philippa help you with such patience and being so supportive. She'll be very happy to see your lovely feedback! Shuang

Noté 5 sur 5 étoiles

5*++ for Lauren!!

I was dealt with an absolutely unbelievable woman called Lauren Middleton. She is a credit to your association and the way she dealt with me was astonishing. The efficiency, communication and all round support I’ve been given by her in such a short space of time is immense, thankyou so much for your support she’s been wonderful!! Xx

6 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Leah, thank you so much for your lovely feedback. We're chuffed to hear Lauren was able to give you such great support! Shuang

Noté 5 sur 5 étoiles

Just wanted to thank Ellie Moxon

Just wanted to thank Ellie Moxon. She has been wonderful and very helpful. She explained everything to us thoroughly. Ellie has been a saviour for us. Thanks once again

6 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Roman, thank you for taking the time to share your positive experience with us. We're so glad Ellie was able to help! Shuang

Noté 5 sur 5 étoiles

Had a lovely lady she was very polite

Had a lovely lady she was very polite

4 mars 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Alaina, thank you for the 5 star review. We're really glad you had a great experience with us! Shuang

Noté 5 sur 5 étoiles

I found Mia and staff helpful and…

I found Mia and staff helpful and patient guiding me through all the different paperwork and questions needed to forward my housing application with success I am looking forward to becoming a tenant

23 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Angie, thank you for your lovely feedback. We're so glad Mia and the team were able to help! Shuang

Noté 5 sur 5 étoiles

I’d like to say a big thank you to…

I’d like to say a big thank you to Joanne, the representative who helped me get my under-sink plumbing issues sorted. She was incredibly thorough, professional, and genuinely helpful throughout the whole process, making what could have been a stressful situation feel much more manageable.

I’d also like to give a huge thanks to the plumber from Bradford who came out to fix the problem. He truly went above and beyond to make sure everything was resolved properly in my home. His hard work and dedication did not go unnoticed.

Excellent service from start to finish — much appreciated!

13 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Caroline, thank you for taking the time to share your positive experience with us. We’re so glad Joanne and our plumber were able to get everything sorted for you! Shuang

Noté 1 sur 5 étoiles

Can’t even pay rent on the official…

Can’t even pay rent on the official website.keeps crashing. Can’t set up a direct debit without giving info to a questionable person. Yet I’m sure I’ll be the bad guy the one in the wrong.

27 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Pete, we'd really like to speak to you about your experience so we can look into the payment issue you've raised. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Noté 5 sur 5 étoiles

I spoke with a lovely lady called Ellie…

I spoke with a lovely lady called Ellie Moxon. She was so helpful in every way possible!

26 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi, thank you for your 5 star review. We're really glad Ellie was so helpful and made your experience so positive! Shuang

Noté 5 sur 5 étoiles

Great customer service

Great customer service

26 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Suzanne, thank you for your 5 star review. We're very pleased to hear you received great customer service from us! Shuang

Noté 5 sur 5 étoiles

I spoke with Ellie and she was so nice…

I spoke with Ellie and she was so nice and helpful, a credit to her team.

26 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Leah, thank you for your lovely feedback. We're so glad Ellie was able to help! Shuang

Noté 5 sur 5 étoiles

We have been really impressed with…

We have been really impressed with Yorkshire housing especially Vicky bennison she's has been exceptional in her roll

26 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Alan, thank you for your 5 star review. It's great to hear Vicky has been exceptional in supporting you! Shuang

Noté 5 sur 5 étoiles

Yorkshire housing

Yorkshire housing
Ellie Moxon you have been first class and amazing ,
Excellent communication and compassion .
I cannot thank you enough for your help and over all
Have made my experience first class …

26 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Sarah, thank you for taking the time to share your positive experience with us. We're so pleased Ellie was able to support you with such compassion and provided the help you needed! Shuang

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience

25 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Rosey, thank you for your 5 start review. We're really pleased that you've had a such positive experience with us! Thanks, Shuang

Noté 1 sur 5 étoiles

Advertised as a charitable housing…

Advertised as a charitable housing association. However, the quality of emails are borderline rude and not very empathetic. I believe the organisation is misleading.

25 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi, we’d really like to speak with you about your experience so we can look into the issues you’ve raised around email communications. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Noté 5 sur 5 étoiles

Customer service is excellent big shout…

Customer service is excellent big shout to Abid Hussain. Who made my experience very pleasant he understood my frustration and made every efforts to help me with issues i was facing . Very knowledgeable person Courteous and polite

24 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Kam, thank you for your 5 star review. We're so pleased Abid was able to help! Shuang

Noté 5 sur 5 étoiles

They really made an effort to help me.

They really made an effort to help me.
Very professional service.
10/10

19 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Edward, thank you for your lovely review, we're really pleased that you had a such positive experience! Shuang

Noté 5 sur 5 étoiles

(Francis House Bradford)

(Francis House Bradford)
Lorraine Clarke the scheme manager is very helpful & nothing is too much trouble for her, always there when needed *****

16 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi, thank you very much for your 5 star review, it's great to hear Lorraine has been so supportive! Shuang

Noté 5 sur 5 étoiles

I'd give more stars if I could

I'd give more stars if I could. My Mum has lived in Wards Hill Court, Batley for over twenty years. Since Adele (Warden) and Grace (her boss) have been involved they have been nothing short of amazing. As I live 2.5 hours away it is so reassuring to have these ladies looking out for my Mum. Goes above and beyond great service!

10 février 2026
Avis spontané
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Réponse de Yorkshire Housing

Hi Mr Miller, we're so glad to hear how amazing Adele and Grace have been and that you and your mum feel so reassured and supported. Thank you so much for your 5 stars review, they'll be chuffed to read your kind words! Shuang

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