Y-our Network Group Ltd Avis 

31
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a great experience with the guys at Y-our Network Group, from start to finish, provided me with phones and broadband for my small business. Installation was quick and customer service received so... Voir plus

Noté 5 sur 5 étoiles

Great customer service - very fast and helpful responses from Kirstie if we have any questions or issues. It feels like a very personal service. The initial set up also went much more smoothly than a... Voir plus

Noté 1 sur 5 étoiles

A guy called Miles called and his mannerism was very rude - there are proper ways of asking to speak to a person and ending a call properly - this person does not do the company any good.! IGNORANT... Voir plus

Noté 5 sur 5 étoiles

Great service from Y-our Network Group Ltd. We decided to leave another company after awful service and ridiculous charges. I am so pleased to have found a telecoms service provider that actually sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

We are a business which has been built on experience and knowledge, with many years behind our staff what is unique about Y-our Network Group Ltd is our pride in what we do. We provide a full solution giving our customers connectivity, top of the range technology in our telephone systems, mobile and much more, but to support this is our level of service and customer care. Personal contact and relationships is better than a robot or being treated like you don’t matter. With Y-our Network Group everyone matters. What is Y-our network is our priority.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(31)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Y-our network are brilliant!

Y-our network are brilliant!
We had a glitch at the start but the team fixed it very quickly.
They are all very friendly and helpfull.
Excellent 10/10

15 février 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

Great experience

Great experience. Attentive customer service and fast onboarding. Highly recommended.

14 février 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

A great company to deal with

A great company to deal with. Had a full new system installed, faultless from start to finish. If we have any issues they are always on hand to help either over the phone or on site. Extremely helpful, Richard and Kirstie have provided a 1st class service.

31 janvier 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

Faultless Service

Faultless Service - Absolutely Recommended.

We contacted Y-our Network on Wednesday morning following a nightmare the day before with a different supplier, who had no idea, and who blamed their failings on the StarLink network.

Justine called me at 08:30, and by 11:00 Richard was on the case, and getting everything set up. The system was working by the end of the day, with just a few tweaks the following day.

Cannot fault these guys, and from a customer service point of view, probably one of the best companies we have worked with in a long while.

24 janvier 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

Having a phone system put into our new…

Having a phone system put into our new offices could not have been simpler.

The team were attentive and very efficient. I wish the other companies I worked with for this office move could have been this good.

26 janvier 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

A great Team to work with

A great Team to work with, Will came to see us for a Visit as I have been stuck in a terrible contract. He was able to help and made the experience very easy and personable. Kirstie has been amazing at keeping me in the loop all the way through the transfer process. So far the experience has been hassle free for me which is exactly what we needed. Thank you.

18 janvier 2024
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

So Far So Good

So Far So Good
We were contacted by Kirstie some months ago, and at first I thought it was a typical sales call. However, I was very unhappy with our telephone provider and was open to a conversation with Y-our Network. They have to date made good on all their promises, all contact is responded to in a very timely fashion and the transfer of our account from A N Other to Y-our Network has gone seemlessly. We have been with them for about 1 month so far, and I can honestly say the whole process has been painless and they have been a pleasure to work with. I don't often say that about telephone companies! I would happily recommend them if you are looking to change firms.

30 août 2023
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

Down to earth people

Personal visit answered all my questions, great service when setting up my phone system, nothing was to much trouble, they have kept in contact with me and answered emails quickly. I really hope this company keep the personal touch.

1 juin 2023
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

small family run business looking to…

small family run business looking to save money on our expenses. from our first visit from will to install the process was very easy and quick even accommodating to our tight schedule of when it could be installed.

6 février 2023
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

Noté 5 sur 5 étoiles

We are a small business and Y-our…

We are a small business and Y-our Network offered a great solution for us. They were very helpful during installation and set-up and very quick resolving our “how do I?” questions during the first few weeks. Would definitely recommend.

3 janvier 2023
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Réponse de Y-our Network Group Ltd

Thank you for your review. We have passed your feedback on to our team. If you need anything else, please don't hesitate to contact us.

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