Customer service was incredible, the products we bought were very high quality, amazing range of toys and books available. Couldn’t fault a thing, best experience with any business we’ve had in a long... Voir plus
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Recently ordered a rabbit hutch which unfortunately wasn't in stock with no ETA. Communication was prompt and helpful and I was issued with a speedy refund. Thank you Katie @ Yesbebe. I will feel c... Voir plus
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Fantastic company. Have been ordering from here for over 6 years now. Customer care team are superb and super quick at getting back to your questions. Postage is always very quick. Product on offer ar... Voir plus
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High quality of products!!!, I just can not recommend more the Omie lunch boxes, good quality, and practical design later, if by any circumstance one piece breaks or lose, you can find spare replaceme... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Eco and socially conscious shopping for babies, children and adults! A wide variety of children's clothing, toys and nappies and an ever expanding offering of eco-friendly homeware. Run by parents for parents. A small group that started with a husband and wife at home. You won't get flashy marketing or advertising as it's all done by ourselves. We believe in providing the best for the future of our children and planet. We aim towards minimising waste - in particular plastic - and caring for others around us.
Coordonnées de contact
Unit 17A Torrington Avenue, CV4 9HN, Coventry, Royaume-Uni
- 020 8123 8234
- customer@yesbebe.co.uk
- yesbebe.co.uk
4,8
Excellent
972 avis
Aucun historique récent de demande d’avis
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Wonderfully helpful customer service…
Wonderfully helpful customer service team when I made error in my order. Very quick to sort it out. Great items you can’t always find elsewhere.
31 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. I'm so glad that we could help you! We're so grateful for the 5* rating. Katie x
Good product, bad delivery, won't leave me alone
It was all good but the delivery was just chucked over the fence and the dog destroyed it, but it was fine. Not their fault, that's the courier.
But dropping a star because they keep spamming me to leave reviews. If I wanted to leave a review I'd have done so the first time of asking.
31 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. I can't apologise enough for the inconvenience caused by the delivery and review emails.
If there is anything we can do to help with the problem caused by Royal Mail, please don't hesitate to contact me at customer@yesbebe.co.uk and I will be more than happy to help you.
I'm so sorry about the review emails, you shouldn't receive more than a couple from us, one for your order, and another for a service review (that's this one), but you can unsubscribe at the bottom of the email at any time if you would prefer not to receive these communications.
Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so pleased that you've had positive experiences with us, and that you're happy with your purchases too! Katie x
Very pleased with my order
Very pleased with my order
Can’t wait to use them !
Thanks Very much Bebe
1 juin 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you are happy with your order. You are so welcome! Katie x
Took a long time for item to come back…
Took a long time for item to come back in stock while it was my choice to wait for it to come in it was a birthday present for my grandson
30 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. I can't apologise enough for the delay shipping your order, it's extremely unusual for us to experience such a significant delay with pre-order items arriving with us, so we are super grateful for you patience! Katie x
Brilliant company
Really fast delivery, brilliant prices and customer communication. They have a fab customer Facebook group too full of lots of advice from fellow buyers on gifts for children etc. I will definitely buy again from yesbebe 💜
30 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so pleased that you are happy with the services and products we offer. Thank you so much for being a part of our community group, and that you would choose to shop with us again! Katie x
Great experience from start to finish
29 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you have had a positive shopping experience with us! Katie x
Fantastic range of products
Fantastic range of products, lovely staff and some great offers. More than a shop, always appreciate the personal touch and these guys have customer service charisma in spades.
29 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so grateful for your lovely words, it means so much to all of us. We're just really happy that you are pleased with the services we offer. Katie x
Super speedy delivery
Super speedy delivery, lovely discount available through their customer group on Facebook and really wonderful products. Truly love this company! Not a bad word to say.
14 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that your order got to you nice and quickly, and that you found a discount to use with us too. We're so grateful for your kind words and 5* rating! Katie x
Communication with the shop was really…
Communication with the shop was really good and the team were really helpful. I do feel the returns process is a hassle and would put me off purchasing again. You basically have to arrange the return yourself and pay the courier. There is a huge range of really good quality toys on offer which is great.
25 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. I'm so pleased that you are happy with the communications provided by the Customer Care Team, but I'm very sorry that the return policy wasn't as you expected. It's not unusual for businesses, especially small ones such as ourselves, to require customers to cover the cost of a return, and we make sure this information is accessible to customers on our website, so I cannot apologise enough if this was missed. Katie x
I found exactly what I was looking for
I found exactly what I was looking for. Delivery was quick and with care.
23 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so happy that you found what you were looking for with us, and that it arrived quickly and safely. Katie x
Shop of Wonders
Excellent Shop full of amazing learning resources and toys. Thanks for making them affordable with your promotions to families like us.
15 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you could use one of our latest promotions to save on your order, we're really grateful that you chose to shop with us. Katie x
Lovely rarely available products
Lovely rarely available products. Unusual items of beautiful quality. A true treasure chest.
22 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so glad that you could find some treasures with us! Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that the delivery time was quick, and that you're happy with your purchase too! Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so happy that you're pleased with our customer service, and that delivery was fast for you too. Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you are happy with the quality of your purchase, and that we could get it to you quickly too! Katie x
Fast delivery
Was a pre order item, came quicker than expected, no issue at all, very good purchase experience will shop again! Thanks
18 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that we could get your order to you quicker than you were expecting, and that you had a positive shopping experience with us! Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you're happy with the products, and we're so grateful that you recommend us too! Katie x
The Tulaceratops
The Tulaceratops - Tula Baby Blanket Set is gorgeous. Good size, soft and lovely colours. They’re lovely.
Was easy to order, shipped quickly and arrived promptly without paying extra for delivery. Great service!
15 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. The Tula blankets are incredible, we love them so much! We're so pleased that you had a positive shopping experience with us. Katie x
Ethical and sustainable
Ethical and sustainable, great prices and super product range delivered timely with no fuss
15 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you are happy with the products and services we provide! Katie x
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