Customer service was incredible, the products we bought were very high quality, amazing range of toys and books available. Couldn’t fault a thing, best experience with any business we’ve had in a long... Voir plus
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Lisez les avis des autres
Recently ordered a rabbit hutch which unfortunately wasn't in stock with no ETA. Communication was prompt and helpful and I was issued with a speedy refund. Thank you Katie @ Yesbebe. I will feel c... Voir plus
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Fantastic company. Have been ordering from here for over 6 years now. Customer care team are superb and super quick at getting back to your questions. Postage is always very quick. Product on offer ar... Voir plus
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High quality of products!!!, I just can not recommend more the Omie lunch boxes, good quality, and practical design later, if by any circumstance one piece breaks or lose, you can find spare replaceme... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Eco and socially conscious shopping for babies, children and adults! A wide variety of children's clothing, toys and nappies and an ever expanding offering of eco-friendly homeware. Run by parents for parents. A small group that started with a husband and wife at home. You won't get flashy marketing or advertising as it's all done by ourselves. We believe in providing the best for the future of our children and planet. We aim towards minimising waste - in particular plastic - and caring for others around us.
Coordonnées de contact
Unit 17A Torrington Avenue, CV4 9HN, Coventry, Royaume-Uni
- 020 8123 8234
- customer@yesbebe.co.uk
- yesbebe.co.uk
4,8
Excellent
972 avis
Aucun historique récent de demande d’avis
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Quick delivery and service
I was surprised by how quickly my package arrived! Fab products, quick service
14 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so glad that we could get your order to you quickly, and we're really happy that you're pleased with your purchase too! Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so grateful that you would recommend us, and we're so pleased that we could get your purchase to you quickly! Katie x
Impressed
Product itself blew my mind, been looking for something like this for years. Beautifully done, durable and so functional while being adaptable to different meals…it’s a win
4 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you are happy with your purchase, and we are so grateful for the 5* rating! Katie x
Well packaged
Well packaged, speedy delivery.
Lovely lunchbox, a bit more than I’d normally spend on a lunch box but it’s been well worth it.
4 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so pleased that your order arrived quickly and safely. The OmieBox is incredible, I often pinch my son's! Katie x
Poor Returns Process
I bought an item that was pictured incorrectly and came in a different color. Was dismayed that I had to pay to ship the item back when it was not the item photographed.
10 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We can't apologise enough that your purchase wasn't as expected. You chose the return option "Return with a Postal Service of Your Choice" instead of the "Send Back with Return Label / Free" option, which is available to customers who have received an incorrect/damaged item. Based on the information given via the Return Portal and your two emails, I'm afraid that we weren't aware that you meant you had received a completely wrong item rather than the colourway just not being as expected, as it's not unusual for real life vs. screen images to vary slightly sometimes. We would have been more than happy to help with the return had we know this was the case, and we invite you to reach out to us as we would like to help to make this right. We're very sorry for the inconvenience caused. Katie x
2nd time shopping with Yes Bebe ;)
This is my second time with Yes Bebe and it has been even better than the last! Had a helpful member of Yes Bebe Customer Care Team (Frances) assist me with a misplaced discount code. Efficient and friendly, I won't hesitate to buy here again. PLUS I mean how cute is everything on here.. All too adorable :)
9 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you have had positive shopping experiences with us, and that Frances could help you too! We really appreciate that you would choose to shop with us again, and we absolutely agree that everything is super cute! Katie x
I Have brought from yesbebe for the…
I Have brought from yesbebe for the past few years and have never had a problem and would highly recommend! Such a great small business.
9 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so grateful that you have chosen to shop with us over the last few years, and that you would highly recommend us too! Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you're happy with the services you received from Yes Bebe, and that the delivery was quick too! Katie x
Order never arrived
Order never arrived. Have contacted yesbebe but they aren't willing to either resend parcel or refund until they have sorted there claim with royal mail. Contact was made almost 2 weeks ago and I'm still waiting.
9 mai 2023
Réponse de Yes Bebe
Hi Naomi, I cannot apologise enough that you received the impression that we aren't willing to help, and I can't see that you've requested for it to be reshipped in your communications as we would have discussed this with you.
In any instance where there is a delivery problem, we are required to perform investigations with the courier involved, and this is the case for all of our customers.
In my last message to you on Wednesday morning (5 days ago), I said that "we can move forwards towards your preferred resolution" but I can see that we received no reply in regards to how you wish for us to resolve this for you. I was going to follow up with you tomorrow morning if you didn't reach out to us over the weekend, but if you could please email us or reply my last message, that would be very much appreciated so we can help to resolve this for you.
I'm very sorry again that you were under the impression that we don't want to help you, this is far from the truth as we hate to see such disappointment.
Katie x
Excellent service
Excellent service. Thanks was updated about a preorder I made along with other items that were in stock. Delivered quickly.
Great choice of items
8 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. I'm so glad that the delivery was quick, and we're very grateful for the 5* rating! Katie x
Fantastic customer service- they really…
Fantastic customer service- they really are exceptional and the product is perfect
8 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so pleased that you are happy with our customer services, and that you are happy with your purchase too! Katie x
Been shopping here for a couple of…
Been shopping here for a couple of years now. Customer service is great, love the selection of products and can also message on Instagram with any queries and they’re really good at getting back to you. As long as my boys play with toys will I shop here for
3 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're very grateful that you have chosen to shop with us over the past few years, and we're so happy that you're pleased with our services and products. Katie x
My favourite early years retailer
My favourite early years retailer. Amazing discounts, high quality items delivered quickly and well packaged. Thank you!
2 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. Thank you so much for sharing your feedback with us. We're so honoured to be your favourite EY retailer, and that you're happy with the products we sell and delivery services. Katie x
Lovely items on sale fast dispatch and…
Lovely items on sale fast dispatch and well packaged
2 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're very glad that we could get your purchase to you quickly and safely. Katie x
Very slow dilivery it was for a…
Very slow dilivery it was for a birthday present so had to go out and buy book as it took over 10days
2 mai 2023
Réponse de Yes Bebe
(Edit: We've reached out to you via email too to try and help, but we've not received a reply yet.)
Thank you so much for sharing your feedback with us. I can't apologise enough that your delivery took longer than expected, we completely understand how disappointing this can be when you need something for a birthday. We would really like to make it up to you, and f there is anything we can do to change your mind about our service, please don't hesitate to let us know. Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so happy that you like our book selection, and that we could get your order to you quickly too. Katie x
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're really glad that your purchase was delivered as expected, and that your son loves it too! Katie x
Amazing customer service
Amazing customer service, really helpful and fast to respond! Products amazing too. What more could you want? 100% recommend! Thank you!
1 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so pleased that you are happy with our customer services, and our range of products too! Katie x
Great!
Have been ordering from YesBebe for about 5 years now and have never had any problems! Great company, staff, and packages always delivered quickly - thank you again!
1 mai 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We're so grateful that you have chosen to shop with us over the years, and we're so glad that we've been able to offer you quality services! Katie x
Always perfect
23 avril 2023
Réponse de Yes Bebe
Thank you so much for sharing your feedback with us. We are so happy that you find our services perfect, and we are very grateful for the 5* rating too! Katie x
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