Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... Voir plus
L'entreprise a répondu
We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... Voir plus
L'entreprise a répondu
Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.
Coordonnées de contact
Enterprise Way, SS11 8DH, Wickford, Royaume-Uni
- 01268 570900
- customercare@yewdale.co.uk
- yewdale.co.uk
4,7
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
damaged blind
we had a problem with a blind ,but it was dealt with swiftly causing as little disruption as possible .
29 novembre 2022
Réponse de Yewdale
This is great to hear, Stewart! Thanks for taking the time to leave us a review.
Thank you for the support we are…
Thank you for the support we are receiving. Lily is a great help letting me know daily what will be on the delivery vans
1 décembre 2022
Réponse de Yewdale
Thanks for the review, Craig. We'll keep striving to provide the best service we can for you and we'll pass your thanks on to Lily too!
Réponse de Yewdale
Thanks for the positive review, Tommi.
Great company to deal with
Great company to deal with, sorted out my problem fast and very satisfied
2 novembre 2022
Réponse de Yewdale
Great to hear it's all resolved for you now! Thanks for taking the time to leave us a review.
Yewdale are always brilliant to work…
Yewdale are always brilliant to work with. Everyone is always very helpful.
28 octobre 2022
Avis spontané
Réponse de Yewdale
Thanks for the great review, Jolene.
We have worked with Yewdale for many…
We have worked with Yewdale for many years, nothing has ever been too much, and they work with us in relation to tight project deadlines and delivery dates, and sourcing solutions for problems.
Roy, Brian and Gabrielle - Thanks for your commitment over the years.
21 octobre 2022
Avis spontané
Réponse de Yewdale
Thanks for the great review, Julian. We hope this continues for many more years and we'll make sure to pass your thanks on to Roy, Brian and Gabrielle.
Prompt service to replace damaged…
Prompt service to replace damaged delivery. Excellant.
4 octobre 2022
Réponse de Yewdale
Thank you, Neil. We are sorry for the original damage, this has been fed back to the courier and we are also very pleased to hear we got this replaced quickly for you!
Vertical fabric replaced.
Received 11 rolls of vertical fabric, some with labels, some without. Started to make blinds only to find they were all different batches, different shades, etc. Yewdale replaced the whole lot. Thank you.
30 septembre 2022
Réponse de Yewdale
Thank you for taking the time to leave a review about your experience with us. We are sorry we didn't get this right first time for you on this occasion but we are pleased to hear the team swiftly fixed this for you.
Guaranteed good quality and well priced
Guaranteed good quality and well priced blinds, with a great turn around time. Helpful, friendly and reliable service from sales to delivery. Even their after sales service and customer care department are super efficient.
29 septembre 2022
Réponse de Yewdale
Thanks for the great feedback on our quality and pricing, Robyn. It's also fantastic to hear that you have had positive experiences with multiple teams across our business, from ordering through to delivery. We'll make sure all of our teams hear about this.
Missing PAckers
SOme products were missed being sent but was resolved very nicely by the Team at Yewdale. Thank you so much.
22 septembre 2022
Avis spontané
Réponse de Yewdale
Hi Michelle. Thank you for taking the time to leave us a review. You are very welcome, we are sorry to hear you had some missing products on your order but it's great to hear our Customer Care Team resolved it quickly for you!
Delivery dates changed twice and didn’t arrive 3rd date
Delivery dates changed twice.
On the third date - today - I had a text to give me a time slot and an hour after the time I rang to see where the delivery was only to be told it wasn’t coming. Then had to have a fitters work for Monday rearranged. Far from impressed
9 septembre 2022
Réponse de Yewdale
Hello, Andy. Thanks for sharing this with us and I'm so sorry for the continued delay to your delivery. I've been investigating the issue this morning with Transport and the delivery failure on Friday was traffic-related, which we could not get around. Your order is being delivered this morning as a priority and I'll be in touch shortly to discuss this in more detail with you.
Fantastic customer experience
Fantastic customer experience. I needed a stop ring for a verticle blind which couldn't be sourced from the seller or regular blind parts websites. I found it at Yewdale and Gabi and Brian couldn't have been more helpful, and I recieved the part in less than 24 hours with an accompanying polite & professional letter. This customer service is what all others should be measured against. Due to Brian & Gabi, I highly recommend Yewdale.
28 juillet 2022
Avis spontané
Réponse de Yewdale
Thank you so much for sharing this review, Justin. It's so great to hear how helpful Brian and Gabby were when trying to help you get the stop ring you needed. We'll be sure to pass this on to them so they can see the impact they've had on your experience with us. Hopefully we can help you again in the not too distant future!
Had a problem
Had a problem. It was rectified immediatly. No questions. Sorted. Happy
3 juillet 2022
Avis spontané
Réponse de Yewdale
Great to hear we fixed the problem quickly for you, Andy. Thanks for taking the time to share a review about your experience with us.
Friendly and Peofessional
The service I received from Justin was so friendly and helpful
Thank you
7 juin 2022
Avis spontané
Réponse de Yewdale
Thank you for taking the time to share your feedback with us, Frank. We'll make sure Justin hears about this too!
The knowledge and service from the…
The knowledge and service from the staff at Yewdale is second to none. Friendly, professional and efficient - what more could you ask?
31 mai 2022
Avis spontané
Réponse de Yewdale
This is fantastic to hear, Rebecca. We'll get this shared around the business and thank you for taking the time to share your experience with us.
all fine products do as required and…
all fine products do as required and efficient quick service
28 avril 2022
Avis spontané
Réponse de Yewdale
Thanks for the review, Neil. Great to hear the feedback on our products and quick service. If there is anything in particular we can improve to make your experience five-star in the future, please let us know!
Highly Recommended Service.
Excellent service throughout the entire process. Dealt with a competent team who were very easy to get hold of when needed.
23 février 2022
Avis spontané
Réponse de Yewdale
Thank you for taking the time to review us, Innes. It's great to hear you had a smooth journey with us all the way through and we hope we can help you again in the future!
We have been using Yewdale for many…
We have been using Yewdale for many years now, we couldn't fault their service, they will go above and beyond to help if it at all possible.
Kev Shipp
Director
Wyatt's tracks and blinds ltd
16 décembre 2021
Avis spontané
Réponse de Yewdale
Thanks for taking the time to leave us a review, Kev. We appreciate your feedback and support. Have a great weekend!
1st Class Company
Yew-dale are a fantastic company with excellent knowlegde of the industry.
When placing orders the process of sign off and accuture delivery dates allow us to shedule installation in with our NHS client's with ease.
6 décembre 2021
Avis spontané
Réponse de Yewdale
Thanks for the great review, Phil. It's great to hear our sign offs and accurate deliveries allows you to support your NHS clients much easier!
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