Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Voir plus
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Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Voir plus
We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Voir plus
L'entreprise a répondu
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work! Paul was brilliant, he genuinely cares a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Coordonnées de contact
Brookfield Court, LS25 1NB, Leeds, Royaume-Uni
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
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1st class and frinedly advice
I called the other day for advice in caring properly for my 10 year old Chinese Elm, a beautiful tree made all the more important as was a most thoughtful gift made to me by my wife.
Turns out that I'm not going far wrong, but I was really fortunate to speak with Paul who was so thoughtful, understanding and generous with his time and knowledge, and who gave me the tweaks I need to make in order to let the tree be at it's best.
In the modern day, it's really refreshing to get such passionate and tailored customer care direct from the experts, and without negotiating forms, chat bots and endless wait times.
I'm much more confident now in caring for my Bonsai and keeping it in the fine shape it arrived in from such a wonderful company.
I've no hesitation in recommending Yorkshire Bonsai, and wish everybody all the best there.
To Paul, you're a gentleman, thank you for your patience and kind advice.
All the best,
Steve K, Liverpool.

Réponse de Yorkshire Bonsai
Very very happy with my new Bonsai pot
Very very happy with my new Bonsai pot. Arrived an hour ago, well packaged and now my oak tree - which I grew from seed, has now been moved into a bigger pot. Highly recommended company. 👍🏼

Réponse de Yorkshire Bonsai
Can't fault anything from Yorkshire…
Can't fault anything from Yorkshire Bonsai. Unlike bonsai direct.

Réponse de Yorkshire Bonsai
The Chinese pepper tree is great
The Chinese pepper tree arrived very quickly, well packed & secure. The compost was still damp.
After a couple of weeks it is healthy in its nice bonsai pot that it was despatched in .
The tree is as described

Réponse de Yorkshire Bonsai
Excellent service beautiful product…
Excellent service beautiful product excellent packaging. Would use you again

Réponse de Yorkshire Bonsai

Réponse de Yorkshire Bonsai
I had problems with the bonsai plant…
I had problems with the bonsai plant pot but I had it replaced instantly, no ifs or buts I was helped

Réponse de Yorkshire Bonsai

Réponse de Yorkshire Bonsai
Excellent service and quick delivery
Excellent service and quick delivery. The tree was everything I expected and more. I am a total novice when it comes to bonsai but I would definitely recommend them. They have everything you could possibly need to get started. I look forward to buying more from this company. Thank you

Réponse de Yorkshire Bonsai
First class
Went there and met Paul,great bloke,and very knowledgeable and helpful, ended up buying 3 bonsia trees.

Réponse de Yorkshire Bonsai
Magnificent Tree & Fantastic People to Deal With
Fantastic people to deal with, Eve has been really really helpful , great communications with all the advice that I needed and the tree they helped me select is magnificent - the packaging deserves it's own 5 star review

Réponse de Yorkshire Bonsai
I must congratulate Yorkshire bonsai on…
I must congratulate Yorkshire bonsai on their excellent service bought two trees this week. The packaging was excellent and the company was a pleasure to deal with and extremely helpful.

Réponse de Yorkshire Bonsai
We lost our bonsai after 5yrs
We lost our bonsai after 5yrs , it died slowly, very sad, we live in Essex, started looking in local garden centers, no luck then further afield , when we found a place stocking bonsais they were nothing like ours ( zanthoxylum pipertum ) but I didn’t know that at the time , I’m
Old don’t love modern tech but reluctantly turned to google haha ,
And there it was , Yorkshire Bonsai , seemed to be endless pics , didn’t take long to find the one we had & now new the name , then I found one that looked very much like mine had , ermmm sorry I should have said this was on eBay, from there it was made so easy for me , I messaged saying I wanted a particular one , superwoman messaged me back saying no problem at all they would that , so I sent a pic , 2/3 days later it arrived amazingly packaged, we’ve had a week , it comes with brill info on how to care for it long term , it gleams , it couldn’t look any better , so happy , I’d like to thank all at Yorkshire Bonsai for making it so easy especially Superwoman,

Réponse de Yorkshire Bonsai
Amazing service and tree
Amazing customer service, advice, thoughtfulness and attention to detail. Which resulted in a beautiful bonsai. Thank you so much Paul for going above and beyond.

Réponse de Yorkshire Bonsai
They’ll take your money but fail to deliver
Very poor service. I ordered a bonsai tree on 30 March and paid for delivery to the USA. My order was confirmed for delivery to an American address on 14 April. So far, so good.
Two weeks later, on 13 April Yorkshire Bonsai emailed me to say they couldn’t deliver plants to America, and would be cancelling my order with a full refund. So I was left scrabbling around trying to find a replacement birthday present for someone on a different continent, with just a few hours remaining before their birthday.
I managed to find an alternative supplier but had to pay a large fee for express delivery to get the present there on time. Although Yorkshire Bonsai refunded me the price of my original order, they refused to cover the extra costs that I incurred as a result of their failure.
Yorkshire Bonsai says it’s my fault for not spotting a notice on their website saying they can’t currently deliver to the USA. Why did the website let me place an order and pay for delivery to the USA then? And why did it take 2 weeks for them to bother to tell me.
Do not use this company if you want peace of mind that an order will be delivered.

Réponse de Yorkshire Bonsai
Fantastic choice of trees, brilliant service
Fantastic choice of trees, awesome service and perfectly packaged trees all very healthy and as seen. Really impressed with this company

Réponse de Yorkshire Bonsai
Fantastic Service, bought a Chinese Pepper Broom…
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work!
Paul was brilliant, he genuinely cares about the trees and took a lot of time to wrap the tree for the car and take me through the care leaflet plus any questions to just get in touch.
I can’t comment on the longevity as only just purchased but it’s in beautiful condition and all the trees in their base appear well cared for and the team appear passionate about the business.
Such a lovely guy, I will probably buy one each time I visit my Leeds office!
Thank you Paul, see you soon 😊😂

Réponse de Yorkshire Bonsai
Cannot fault, highly recommended
Received lovely Ficus Microcarpa, very well packaged and protected.
Excellent support and customer service
Cannot fault.

Réponse de Yorkshire Bonsai
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