The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Voir plus
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Voir plus
L'entreprise a répondu
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Coordonnées de contact
Brookfield Court, LS25 1NB, Leeds, Royaume-Uni
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4,8
Excellent
710 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve now purchased more than one bonsai…
I’ve now purchased more than one bonsai from this company, and I couldn’t be happier with the experience overall.
My original tree arrived in excellent condition, clearly well cared for and thoughtfully packaged. It settled in immediately and is a real pleasure to own — exactly what you hope for when buying a bonsai online.
On a second order, the tree itself was again of great quality, but unfortunately the pot was damaged in transit by the courier. This was clearly not the fault of the seller, and what really stood out was how they handled it.
They responded straight away, were reassuring and knowledgeable, and without hesitation sent a replacement pot, fresh soil, and clear repotting instructions on a 24-hour tracked service so the tree could be dealt with properly.
The quality of the trees, the communication, and the genuine care shown throughout have been outstanding. Buying bonsai isn’t just about the product — it’s about trust and aftercare — and this company excels at both. I wouldn’t hesitate to recommend them and will happily buy from them again.
10 février 2026
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your wonderful review 🌿
We’re truly grateful that you’ve chosen Yorkshire Bonsai more than once, and it’s fantastic to hear how happy you’ve been with the quality of your trees and your overall experience.
We take great pride in carefully selecting, caring for, and packaging every bonsai, so it’s lovely to know your original tree arrived in excellent condition and settled in so well.
We’re very sorry again that your second order arrived with a damaged pot due to the courier, but we really appreciate your understanding. Making sure you felt supported, reassured, and had everything needed to care for the tree straight away is always our priority.
Your kind words about trust, aftercare, and communication mean a great deal to the whole team. Thank you again for your recommendation — we look forward to welcoming you back for many more bonsai in the future 🌳💚
Best wishes,
Team @ Yorkshire Bonsai
Very pleased
Both times I have ordered from this company I have enjoyed a very easy and fast customer service from ordering to delivery. There was a vast amount of choice of Bondai trees and when I needed accessories they were easy to choose and buy. I will be going back for more Bonsai if I manage to keep this 1st one alive.
26 janvier 2026
Réponse de Yorkshire Bonsai
Thank you so much for your lovely review! 🌿
We’re really pleased to hear you’ve had such a smooth experience with us from ordering through to delivery. It’s great to know you enjoyed the choice of bonsai trees and found the accessories easy to shop too.
And don’t worry — keeping your first bonsai alive is all part of the journey! With a little care and patience, you’ll do brilliantly 🌱
We look forward to welcoming you back for more in the future.
Best wishes,
Team @ Yorkshire Bonsai 💚
Excellent communication and service
Excellent communication and service. I would highly recommend
29 décembre 2025
Réponse de Yorkshire Bonsai
Thankyou so much for your great review. We really appreciate the recommendation.
Kindest regards
The team at Yorkshire Bonsai
go here for your bonsai trees
Decided to buy a little bonsai tree for Mrs xmas present. It arrived on time and perfectly packaged. I'd seen some other sites where the trees that were sent out looked very little like the photo on-line, but this was was perfectly represented and looks great. I separately bought a drip tray that got damaged in transit, but they immediately sent out a replacement.
14 décembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your lovely review 🌿
We’re really pleased to hear the bonsai arrived safely and was a great match to what you saw online — that’s exactly what we aim for. And thank you for your patience with the drip tray too; we’re glad the replacement reached you quickly and safely.
It means a lot to us that you took the time to share your experience, and we hope your wife enjoys her bonsai for many years to come. If you ever need any help or advice, we’re always here to help 😊
Kind regards
Yorkshire Bonsai Team
My mum was so happy with her bonsai
My mum was so happy with her bonsai. Beautiful healthy tree. Unfortunately, the pot had broken during transit. I emailed the company who swiftly responded, was very apologetic, and sent a new pot straight away, which arrived in pristine condition a couple of days later 😊
25 décembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for taking the time to leave such a kind review 🌿
We’re absolutely delighted to hear your mum loved her bonsai, and we’re very sorry again about the pot arriving damaged — unfortunately the couriers can be a bit rough at times, despite our best efforts with packaging. We’re really pleased we were able to get a replacement out to you quickly and that it arrived safely this time.
It means a lot to us that you felt supported, and we hope your mum enjoys her bonsai for many years to come. If you ever need help or advice, just let us know 😊
Kind regards
Yorkshire Bonsai Team
Arrived in great condition and look…
Arrived in great condition and look amazing,
19 décembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your lovely feedback 🌿
We’re really pleased to hear everything arrived in great condition and that you’re happy with how they look. Enjoy your bonsai, and if you ever need any help or advice, we’re always here for you!
Kind regards
Yorkshire Bonsai Team
Totally amazing service
I have bought my first bonsai and am absolutely delighted with the service I have received. After making my choice and placing orders I was a little worried about it arriving after delivery but the item was so professionally pack it couldn't have
arrived any safer than if I had picked it up myself plus delivery was free . I also had a few questions about future care of my purchase and was helped tremendously by Paul . You could not ask for a more professional service and after care . I will definitely be returning ☺️
14 décembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for taking the time to leave such a kind and thoughtful review 🌿
We’re absolutely delighted to hear how happy you are with your first bonsai and that it arrived safely — we really do put a lot of care into packing, so it’s lovely to know that came through. I’ll also be sure to pass your kind words on to Paul, he’ll really appreciate that.
We’re so pleased to have you as part of the Yorkshire Bonsai family, and we look forward to helping you with many more trees in the future 😊
A beautiful gift.
This was a gift for my brother and it arrived very secure and very good condition. I liked it so much I will be buying one for myself and they look beautiful
28 novembre 2025
Réponse de Yorkshire Bonsai
Thank you so much for your lovely review 🌿
We’re delighted to hear the tree arrived safely and that your brother loved his gift — that really means a lot to us. Even better to hear you’re planning to treat yourself to one too!
If you ever need help choosing, just let us know — we’d be very happy to help.
Kind regards
Yorkshire Bonsai Team
loved the chinese pivet but couldn't buy the specific Buddhist pine we wanted on the websites
we loved the chinese privet we bought but originally we wanted to buy the budest pine #1261 as well but for some reason we couldn't pick specific trees. so far We've bought about 6 from here but its the first time we encountered this issue.
11 décembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your feedback, and for being such a loyal customer — we really appreciate you choosing Yorkshire Bonsai again and again 🌿
We’re delighted to hear you loved the Chinese privet, and I’m sorry for the frustration around not being able to select the specific Buddhist pine you wanted. Most of our listings use representative images, but when customers are after a particular tree (like #1261), we’re always very happy to send photos of the exact specimens available and reserve one for you manually — it’s just a case of dropping us a quick message.
Thank you again for your continued support, and please don’t hesitate to get in touch next time so we can make sure you get exactly the tree you’re looking for.
Kind regards
Yorkshire Bonsai Team
Absolutely highly recommend 5*
Excellent service, communication cannot be faulted. My partner was absolutely delighted with the Banyan Tree I had purchased as a surprise birthday gift. It was clear that much care and nurturing had been received by this beautiful little tree. Care and attention also given in the packaging, ensuring safe delivery. Very happy tree and customers 5*
25 novembre 2025
Réponse de Yorkshire Bonsai
Thank you so much for taking the time to leave such a lovely review 🌿
We’re absolutely delighted to hear how pleased your partner was with the Banyan tree and that it arrived safely and in great condition. It really means a lot to us to know the care we put into our trees and packaging is appreciated.
Wishing you both many happy years enjoying your bonsai, and we hope to help you again in the future. 😊
Kind regards
Yorkshire Bonsai Team
Réponse de Yorkshire Bonsai
Thank you so much for your kind review. Best wishes Team at Yorkshire Bonsai
Funkien tea tree
I'm in love with my bonsai tree, it's perfect. Everything went smoothly and you can choose the delivery date. Highly recommended!
28 octobre 2025
Réponse de Yorkshire Bonsai
Thank you so much for the lovely review!
We’re delighted to hear you’re in love with your Fukien Tea Tree — they really are charming little bonsai.
Great to know everything went smoothly and that the delivery date option helped too.
Thanks again for recommending us — it means a lot!
Regards
Yorkshire Bonsai
Réponse de Yorkshire Bonsai
Thank you so much!
We really appreciate your kind words, and we're delighted you had an excellent experience with us. 🌿
Thanks again for choosing Yorkshire Bonsai!
Beautiful tree
Beautiful tree sent for my husband. Great packaging and very clear information sent with it. Would recommend highly
27 octobre 2025
Réponse de Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to hear the tree arrived safely, was well-packaged, and that the care information was helpful. It’s wonderful to know your husband is enjoying his gift.
Thank you again for recommending us — it truly means a lot!
The customer service is just great
The customer service is just great and the bonsais are really beautiful and healthy. I ordered 3 little trees and asked for help in choosing them, so I got exactly what I wanted. Thank you very much to Dan and his colleagues for all your kind help and support. Will definitely buy from you again and recommend you to my friends. Thank you.
1 novembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for such a kind and thoughtful review!
We're delighted to hear that you’re happy with your three little trees and that the team were able to choose exactly what you had in mind. It means a lot to us that you felt well supported throughout — that’s always our aim.
Thank you again for your trust and for recommending us. We look forward to helping you with your next bonsai whenever you're ready!
Kind regards
Yorkshire Bonsai
Réponse de Yorkshire Bonsai
Thank you for the lovely review!
We’re so pleased to hear everything arrived on time, safely packaged, and that you’re happy with your new little bonsai. If you need any care tips or guidance as it settles in, we’re always here to help.
Enjoy your new tree!
Yorkshire Bonsai
I ordered a Bonsai for my husband’s…
I ordered a Bonsai for my husband’s birthday at the beginning of September. Delivery was quick & plant arrived in excellent condition
We needed advice on looking after the Bonsai and my email was answered within a very short time with excellent advice.
Our little tree is flourishing after a bit of neglect from us and the advice from the company. Fantastic company & will certainly recommend them to others.
1 septembre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your wonderful review!
We’re delighted to hear your husband’s bonsai arrived in great condition — and even more pleased that the advice helped it bounce back and flourish. That’s exactly what we’re here for, and it’s lovely to know our support made a difference.
If you ever need any further guidance as the little tree continues to grow, please don’t hesitate to get in touch. And thank you again for recommending us — it truly means a lot!
Warmest wishes
Yorkshire Bonsai
Fantastic service
Fantastic service, they emailed me as they didnt feel the tree was 100% ready so offered a replacement and called to make sure that was satisfactory. 5* service
28 octobre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for taking the time to leave such a kind review!
We’re really pleased to hear you were happy with the service. We always want to make sure every tree leaves us in the best possible condition, so it means a lot to know the extra care was appreciated.
If you ever need any help or guidance with your bonsai, please feel free to get in touch anytime — always happy to assist.
Thanks again for your lovely feedback and support!
Yorkshire Bonsai
Verry beautiful the flowers
30 janvier 2025
Réponse de Yorkshire Bonsai
Thanks you so much for your kind words- we really appreciate it.
Many thanks Yorkshire Bonsai
Bird Plum Bonsai
Just purchased my first Bonsai tree from Yorkshire Bonsai. The buying process and delivery were excellent. It arrived on the day I requested, extremely well packaged, and perfect condition. So pleased with my Bird plum Bonsai.
17 octobre 2025
Avis spontané
Réponse de Yorkshire Bonsai
Thank you so much for your kind words! We’re delighted to hear your Bird Plum Bonsai arrived safely and that you’re so pleased with it. It’s a beautiful species and a wonderful choice for a first bonsai. Wishing you many years of enjoyment as it grows and develops.
Warm regards,
The Yorkshire Bonsai Team 🌿
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.