The staff communicated really promptly via email and answered all my queries. The offered lots of advice and guidance to help me choose the right bonsai. It arrived with 24 hours, securely packaged a... Voir plus
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Lisez les avis des autres
Yorkshire Bonsai were really well experienced in bonsais and were able to give me alot of advice on how to care for my new tree. He has stayed in touch when I have queries and my tree is doing grea... Voir plus
Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Voir plus
L'entreprise a répondu
Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Coordonnées de contact
Brookfield Court, LS25 1NB, Leeds, Royaume-Uni
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
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Fantastic Service, bought a Chinese Pepper Broom…
I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work!
Paul was brilliant, he genuinely cares about the trees and took a lot of time to wrap the tree for the car and take me through the care leaflet plus any questions to just get in touch.
I can’t comment on the longevity as only just purchased but it’s in beautiful condition and all the trees in their base appear well cared for and the team appear passionate about the business.
Such a lovely guy, I will probably buy one each time I visit my Leeds office!
Thank you Paul, see you soon 😊😂

Réponse de Yorkshire Bonsai
Cannot fault, highly recommended
Received lovely Ficus Microcarpa, very well packaged and protected.
Excellent support and customer service
Cannot fault.

Réponse de Yorkshire Bonsai
Present for the Wife
Called Yorkshire Bonsai, before visiting their site on the Bank Holiday Monday, as according to Google they where open but times may vary. Spoke to Paul who advised that they are closed but just in fulfilling online orders. To be fair he didn't had to answer the phone, however, arranged a visit for the Tuesday. Attended site and met Paul and Dan, who were extremely welcoming. I discussed my criteria and a few options with Paul, who was very knowledgeable and evidently passionate. Paul answered all my questions and concerns. I opted to purchase a Chinese Elm, and genuinely, no pressure from Paul. He also extended to an after care service, regarding maintenance or any issues with the tree.

Réponse de Yorkshire Bonsai
Great Product and Fantastic Service
I have viewed the Facebook page a few times and ordered a cascade pot for a project. It was a great price and the delivery was fantastic, it arrived 3 days early over a bank holiday aswell ! Great support on the enclosed leaflet. Very happy and will return. Thank you so much .

Réponse de Yorkshire Bonsai
A great buying experience from start to finish
The tree arrived super quick, It was a present for our son, He was very impressed with the way it was packaged and was positive that we had spent too much for his birthday (it was a very fair price) , I am sure we will be buying from Yorkshire Bonsai again in the very near future.
10 /10 Thank You.

Réponse de Yorkshire Bonsai
Thank you pot arrived safely
Thank you pot arrived safely, well packaged and as described, very pleased

Réponse de Yorkshire Bonsai
Good value for the price good choice to…
Good value for the price good choice to pick from fast delivery

Réponse de Yorkshire Bonsai
Purchased the chinese elm bonsia tree
I purchased the chinese elm bonsia tree, the tree looks amasing and healthy has rectangle glazed pot, packaging was excellent, very pleased with the purchase, good value.

Réponse de Yorkshire Bonsai
Gave good advice via email to help…
Gave good advice via email to help inform my purchase and had good stock offerings to meet my bonsai needs. Will Definitely buy from again!

Réponse de Yorkshire Bonsai

Réponse de Yorkshire Bonsai
Great guys
Great guys. I had an issue with a plant. They sorted it out very quickly, no fuss. I would recommend them to everyone.

Réponse de Yorkshire Bonsai
Exellent products
I purchased the chinese elm bonsai tree, looks amasing, full and healthy, excellent pot, item was very carefully packed, very pleased with the purchase thank you.

Réponse de Yorkshire Bonsai
Chinese Elm Bonsai
I ordered a Chinese Elm Bonsai, it arrived carefully packaged so that there was no damage to the tree during transit. The tree is beautiful and the instructions are clear, I’m a beginner so this is very helpful!
I also placed an accidental order and emailed them to cancel that order which they did promptly. It was hassle free and communication from them was great.
Would definitely keep ordering from them in the future.

Réponse de Yorkshire Bonsai
Great service and online advice via…
Great service and online advice via their chat line

Réponse de Yorkshire Bonsai
Very pleased with service and…
Very pleased with service and product...will buy again without hesitation

Réponse de Yorkshire Bonsai
Absolutely first class, friendly, courteous and informative customer service.
Well I really cannot fault my visits to Yorkshire Bonsai ! Absolutely first class, friendly, courteous and informative customer service from Paul and Nick - in fact everyone Ive had contact with on the team!
I took my large Ficus for repotting because I was too nervous to do it myself. They gave me lots of advice and guidance on general care, and after a swift guided tour my husband was so impressed (not an easy feat with my Hubby!) that he bought me a small Brush Cherry to come home with ! When I returned 4 days later to collect my tree I was quite overwhelmed with the immediate improvement in it - what a fantastic job they have done! and they gave me additional advice and guidance on how to better care for it moving forward. They even checked out my 3 Acers (which Paul had said I could bring with me) and gave me advice about how to move on with them.
Absolutely Top Class - I'll definietly be revisiting in the future, and checking out the website regularly. Thankyou to Paul and the Yorkshire Bonsai Team - You are Great !

Réponse de Yorkshire Bonsai
Bonsai lost all its leaves and died…
Bonsai lost all its leaves and died within 2 days of arrival and despite following their guidance to revive it they refused to refund or replace

Réponse de Yorkshire Bonsai
Really cannot fault - highly recommended
Really cannot fault, my 3rd purchase of a Bonzai Tree ( Brush Cherry / Syzgium ) with matching drip tray from Yorkshire Bonzai - high quality tree looks lovely.
Beautifully packaged and protected for shipping with care.
Arrived in perfect condition.
Recommended

Réponse de Yorkshire Bonsai
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