yorkshirewildlifepark.com Avis 

Disappointing - we did not see as many animals as expected and conservation information was overtaken by over simplistic billboards. It gave the impression the park did not know if it was a serious research and conservation centre or a cross between Center Parcs and Alton Towers. Over priced and food outlets very poor quality and value.

The Mobile app is literally the most useless thing I’ve ever used. Tried to make use of their built in planning tools in the app to ensure that myself and my group didn’t miss the carnivore feeding (the main reason we drove over 90 minutes and paid nearly £120 to visit)

The app then informs me 15 mins prior to the feeding that I should get moving if I don’t want to miss it.
The app notification then opens the app to a map, guiding me back to the MAIN ENTRANCE of the park labelled “Carnivore Feeding”

The feeding was actually taking place on the complete opposite side of the park, and I wasted 25 minutes walking for nothing.

The park staff refuse to take any responsibility for the issues caused directly by their sheer incompetence.

Majority of the enclosures are empty and half the park is made up of a load of plastic dinosaurs that are caked in bird droppings. It’s honestly quite vile.

Absolute joke of a place run by money hungry clowns.

They even tried to offer us an extra visit later down the line. NO! We came here to celebrate a birthday, and on what planet does an additional bad experience make up for a past bad experience!

Genuinely walking away today feeling like I’ve been robbed.

The Sales prevention team are out at Yorkshire Wildlife Park. I have sympathy with the retailers who are just trying to eek out a living... (I intend to let the retailers we spent money with know what has happened)
As me and my family will never go back again.... Just received a ticket for parking in the short stay car park... Both long stay and short stay are free. We came on a Saturday to have a leisurely shop and have lunch.
Spent over £200.00 then got fined for being 1/2 hour over the 2 hour short stay.
which is not clearly sign posted and leads you to believe you can only go in the long stay car park if your visiting the animal park. which we were not.
does anyone else think 2.5 hrs is an unacceptable amount of time for lunch and shopping ??...
Yorkshire wildlife park are not interested...
SO I'M NOT Interested in them intend to cancel the Christmas lights visit and stopover in the Hive....
Don't give business to businesses that don't deserve it.

Anon

Some animals can’t be seen!!! Big WOW get over it!! I have an education and found the while day amazing! I saw all I wanted and was throughly thrilled with the whole experience. Schools should send trips there!

After coming three years ago for our grandsons 2nd birthday we came back for his 5th thinking he would enjoy it a whole lot more. How wrong we were! The dinosaurs were covered in bird droppings and did not interact as they had before. There were numerous empty animal enclosures, the doorway into the walk around experience with the capybaras was broken, locked shut and not releasing, we were unable to enter and there were no staff around to inform. Animals that we did see were small in numbers for example 3 meerkat areas and only one had quite literally 2 meerkats in. Very disappointed, not worth the money and would not recommend.

Too long to get to the entrance, signs for animals but no animals there, too far to walk between aledged animals. All we saw were sea lions & poor bears, the par bears are magnificent. Won't be goinf back. We will stick to Blairdrumond wildlife park near Stirling.

Very disappointing. Expensive tickets. Poor access ( huge traffic queues ). Despite the fact it was the height of the school holidays 5 exhibits were closed. Few animals were visible. Paid £109 for a family of 4 and saw 2 tigers, some tiny monkeys, 1 hyena , a giraffe a very long away and 2 Zebras behind a shed. The fact that the biggest display is a load of plastic dinosaurs sums the place up.

Wish I had read the reviews before booking . A lot of empty animal enclosures. Animal experiences all sold out , looks like the pens were empty to entertain those that bought tickets . Park itself poorly kept. Terrible signage and paths . The most exciting thing I found was the EXIT . Very expensive too to see only polar bears , seals, lions and meerkats . A walk around a local park in future for us . DO NOT recommend , well only to people I hate !

This was our third visit; this time with grandchildren and their parents. Didn't match up to previous visits. Visited at end of July and concur with another visitor's revue of 27th July. Several enclosures were empty with no explanations. Few employees around to ask questions. Need more exit signs as not always possible to get map on the app.
More seats along the paths would be helpful if more elderly are taking grandchildren!
The Park's own feedback form doesn't give space to make comments!

Family of three for three nights. Had a good time, accommodation was good. My disappointment was the mobility scooter service, £20 per day, I hired it for two days. The scooter was fine on the first day, on the second day the scooter only went at a snails pace on full power, I just entered the park and realised this. I went back and explained this, I asked if I could exchange it for another one, there were about eight others lined up. The response of the long haired auburn supervisor left me feeling embarrassed and upset, she spoke to me as though I was a child, in front of other people, I am 73. I more or less pleaded with her(the supervisor) to exchange it, she refused, saying “that one has been booked out to you now, so you can’t exchange it “!! I explained it was hurting my hand as I had to keep the handle tight down to make it go! She said “trust me it will get you around the park, and it will move at a regular walking pace “.. totally ignoring my disabilities, I tried to explain a number of times to no avail. I pointed out that the speed dial is not working, if it’s not on full power it won’t move? again, she said it worked at a walking pace?? I explained the dial was there for a reason! and parts of the park are uphill, and over bridges where you need a bit more speed…” it works at a walking pace “… she was so dismissive, I asked her if I could speak to someone from management, unbelievably, she smiled at me and said “ that’s me, I’m the supervisor “!!! At this point I just wanted to go back to the hotel, my daughter and disabled grand daughter were at the other side of the gate waiting for me in 26 degree sunshine. I asked “ the supervisor “ if I could have a refund as I didn’t feel safe, “ we don’t do refunds “ was her response. I was so shocked by her attitude, manner, and total lack of understanding and empathy. Why she couldn’t just exchange it was beyond me I said I would leave a review of my experience, she walked away with her arm raised in the air and said “yeah you do that “ This “supervisor “ needs urgent training in social skills, especially covering people with mobility issues. I managed to use the scooter in the park for about two hours, I couldn’t manage any longer. I did mention my issue to another member of staff later in the day, this person ( I don’t want to say who, as I promised not to) told me that it’s not a problem to change a scooter ?? I described the “supervisor “ to which this person said “ I’m not surprised “.
Would have returned for another holiday as my grand daughter loved, but think that ship has sailed.

Visited Monday 27th July. Grandson (4), Parents, Grandparents and Uncle - £160.00..... Many enclosures seemed empty with no sign of life at all. Revisited these many times during the visit and the same issue. The one thing that spoilt it for us was failure of basic communication. Many of the information signs/posters were worn out and illegible, washed out by sun and weather. Why could the park not have a white board type system that explains why animals might be missing from certain enclosures on certain days. I.e.: the vet is visiting, they are rarely seen before late afternoon, we have lent them to another park, etc etc. This would explain and stop parents with young children aimlessly standing around looking at empty fields. These boards could be updated in minutes daily. Many families we spoke to on the day said the same, "where are the animals, what is the best time to see them?"
Sorry, but wont be returning as not value for money and poor communication, which could be easily fixed.

Appalling conditions for the bears: The polar bears have no proper shelter from the elements, there’s no running water, and the pools are completely dried up. The bears look utterly miserable and neglected.
​Hidden animals and constant upselling: The giraffes are kept hidden way in the back where you can't see them at all—they only seem to bring them out when people pay extra for feeding experiences. It’s an extortion trap, not a zoo.
​You can’t actually see the animals: The layout and viewing setup are terribly designed. The cheetah wasn't visible at all. The rhino was locked away somewhere too, leaving us to "enjoy" nothing but a massive pile of dung and some toys in an empty enclosure.
​Shockingly few animals: The variety of animals is minimal. For such an exorbitant ticket price, there is almost nothing to look at (you’d see more action watching stray cats in a public park).
​Shameless commercialization: The grounds are crammed with endless fast-food stalls and souvenir shops cleverly positioned so kids can't escape them. The prices for food, drinks, and cheap trinkets are absolutely sky-high.
​Bottom line: I feel genuinely sorry for the animals, the money was thrown down the drain, and the visibility is practically zero. Save your pounds and stay away!

First visit today for 3 adults, one baby, costly admission even though we booked beforehand, I can live with that but what I can’t accept is that most of the enclosures are empty, we saw very few animals at all and I have to say it was extremely disappointing, cafe prices for ice cream and drinks was extortionate, I could of still lived with that but the lack of animals was disgusting, save your money and go for a walk round a park with a picnic, that’s basically all this is! a very expensive day, I do not recommend, it’s a total waste of money, I heard a man say to another group, I’m going to walk round for an hour and see if I can find any animals, so disappointing.

While appreciating the animals have large enclosures for their welfare this makes for a very disappointing visit for children looking forward to seeing them as the advertising is all about come and see the animals. The food and coffee outlets were closed and the only one open ,Safari house, was awful with frozen sandwiches and dirty tables

Terrible day came for my birthday and the place was full of school trips at least 8 groups on a regular Monday not half term they where everywhere messing around I couldn't enjoy any of my photography. Sign posting is terrible spent half my day walking around trying to find places as given no map or feeding times to see the animals appalling

Been twice and loved it both times. My little ones loved it so I loved it.

I see some people giving bad rating because the animals are not out? You cannot make them come out and its not the Zoo's fault. However, I do have to knock a rating off which would have been five stars. The main issues I have with my first visit are a genuine and recognizable problem. This comes down to some poor signage and lack of staff. The place itself is very well designed with beautiful scenery and large, spactious areas for most of the animals to roam. The problem is I spent a lot of my time getting lost due to poor signage which doesnt clearly point you into the direction of various animals. I completley missed the sealions until I was leaving. There was construction work going on in various areas, and there's not enough signs to continue your guidance to specific animals. Once it opens up with different routes, it becomes more of a guessing game. But the biggest issue is the lack of staff. I wanted a drink and something to eat and every sign small stall had the shutters on. Not a single one open which means you had to go to the cafee. The prices are extortion and this is soemthing I disliked. Just because they can charge it they do. A regular sangwitch 5.50 and bottle of coke nearly 4 pound? When they start to take advantage of people who have already paid a high price to enter, especially with no stalls open and udner staffed, it's a big turn off and takes away some stars. It's a shame because the place is beautifully designed with great scenery and collection of wild animals. But i missed the wolfs and some other animals due to the poor signage. For so much walking, it should be better. Aside from this it was great but those issues are human errors that need fixing.

Not for me, it just makes me sad to see animals kept in such small confines. The staff were mostly unhelpful and it just felt like a huge shopping experience. I wouldn't go back.

We’ve been several times and it is very expensive, especially considering not all animals are on view. My main issue is the lack of gluten free food. I messaged customer services who said each eatery should have 1 gluten free option. Just one? That’s appalling as figures just released say at least 1% of the population are gluten intolerant. When I checked menus, hardly anything - mainly sides. Their second response said to phone the eateries.
Sadly taking my own food is the only way forward

2 hour drive each way, over £60 for my son & I on tickets & overall waste of time, fuel & money. Very little to see, lots of walking around for nothing, overpriced places to eat serving not much more than sandwiches. Would not recommend we left early having walked around the whole place for a long journey home with a disappointed child questioning why he didn't see many animals