Your Claim Matters Avis 

250
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I will recommend your Company to others to use you when is needed at anytime simply because You're always doing fantastic job there and I really do rating you these people very higher than any other F... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

THIS COMPANY IS USELESS, I PUT FORWARD A FEW REFUND CLAIMS WITH THEM, FILLED IN PAPERWORK THEY SENT THROUGH THE POST, THIS WAS IN AUGUST 2023, I HAVE HEARD NOTHING AT ALL FROM THEM SINCE. IT IS FOR CL... Voir plus

Noté 4 sur 5 étoiles

Positives: Smooth process, hassle free and kept informed. Paid quickly and friendly staff Negative: fee for successful claim quite high at 48% and I think that should be made clearer at the start of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve used this company for ppi claims in the past and recently HMRC. Although I was dubious initially I was so happy with the reimbursements that they implemented on my behalf and I definitely wou... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(250)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff, pleasant and always helpful

26 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you for your kind feedback, it is very much appreciated.

Noté 1 sur 5 étoiles

This company is a nightmare

This company is a nightmare, stay well clear. They are harassing my elderly mum. She’s never signed anything, yet they have a printed signature. They won’t tell us where they got the data from which is against GDPR, they won’t/can’t give us a name of a data controller, very rude. If you think you have a Previn/M&S claim, I really wouldn’t bother.

25 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you Mr Mcllroy for your feedback on behalf of your mother. If you can get your mother to contact us at compliance@yourclaimmatters.co.uk who will be more than happy to answer the questions and queries you have.

Noté 1 sur 5 étoiles

TAKE MY NAME OFF YOUR BOOKS I'M VERY GLAD I CANCLLED 7 MONTHS AND NOTHING THE MORE PEOPLE CANCEL THEY MIGHT TO THE JOB MORE QUICKLY CANCELCANCEL CANCEL WASTE OF TIME

IF I COULD I WOULD GIVE NO STARS. CAME BACK FROM ABROAD FEBRUARY(WHERE I LIVE) STARTED CLAIM. THEY ASKED FOR PASSPORT DETAILS AND SIGNATURE. 7 MONTHS LATER NOTHING. I CANCELLED MY CLAIM TODAY 25 9 23 ASKED FOR LETTER CONFIRMATION THAT I CANCELLED ALSO TO EXPLAINTION OF WHAT HAPPEND TO MY PASSPORT DETAILS AND SIGNATURE. ABSOLUTELY WASTE OF TIME RUBBISH

25 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you for your feedback, I can confirm that a letter will be sent in the post from the compliance department.

Noté 5 sur 5 étoiles

Yes the experience I had and with my…

Yes the experience I had and with my clams matters was excellent from the stat of my claim to the completion. I never had to contact them they kept me informed throughout the process.they managed to get me some tax return from MHR.

16 juin 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you Mr Fairclough for your kind feedback it is most appreciated.

Noté 1 sur 5 étoiles

Mishandling of claim proceeds. Additionally on two occasions Your claim matters said " your cheque is in the post, it will be with you shortly". Liars.

Your claim matters received a cheque from HMRC in respect of a tax rebate in my name. It took several weeks to get action from them. However they deducted their fees and forwarded a cheque to my estranged partner then accused me of cashing the cheque. Needless to say I never received the net amount due to me. It is financial misconduct to my mind. Be warned people.

8 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Good morning Mr Wilde thank you for your feedback. So that we can look into your query could you please email compliance@yourclaimmatters.co.uk. We look forward to hearing from you.

Noté 1 sur 5 étoiles

This company is bad!

This company is bad!! I have been with them for about two years, they where looking in to my ppi claim. Nothing happened. But now I just had a tax refund. Overpaid on my tax.
Only £200. this lot claimed £110 for sending my a letter. Desperate to get my name off there books.

15 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Thankyou Mr Conan for your feeback if you would like to removed from our books please contact compliance@legal-ventures.co.uk who will be happy to assist with this matter.

Noté 1 sur 5 étoiles

Still waiting since May 22

I have been waiting since May 2022 16 months now, just how long should it take?

5 septembre 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you for your review, so that I can get you an update on your claims could you please contact compliance@yourclaimmatters.co.uk

Noté 4 sur 5 étoiles

Good process but High fees

Positives: Smooth process, hassle free and kept informed. Paid quickly and friendly staff
Negative: fee for successful claim quite high at 48% and I think that should be made clearer at the start of the process as I don’t feel we were made aware that almost half of the money would be fees.

19 août 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you Julie for your feedback we welcome this, and take on board your comments

Noté 5 sur 5 étoiles

Great company

Great company, no hassle, easy payout

18 août 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you for your review Mrs Pomfrey, we are glad you were pleased with the service you received.

Noté 5 sur 5 étoiles

Great service and follow up

Great service and follow up, easy to
use forms and not a long wait for positive outcome. Thank you

31 juillet 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you Ava for your kind feedback, it is much appreciated.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very nice people

27 juillet 2023
Avis spontané
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Réponse de Your Claim Matters

Hello John, thank you for your kind review, we are glad to hear you were pleased with the service you received from us.

Noté 5 sur 5 étoiles

Tax rebate

Was very pleased

14 juillet 2023
Avis spontané
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Réponse de Your Claim Matters

Hello Gloria, thank you for taking the time to leave us your review, we are glad to hear you were happy with our service.

Noté 5 sur 5 étoiles

Good phone manner

Good phone manner, helpful but not pushy

3 août 2023
Avis spontané
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Réponse de Your Claim Matters

Thank you for your kind review Mrs Fitzhugh, we appreciate your feedback.

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