Really good price for an effective product. I've been using the wegovy injections for a while now and decided to switch to the pills primarily due to cost. I seemed to have come to a stand still whil... Voir plus
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I had a great experience ordering from Your Medicals. The process was quick, and my order arrived promptly and discreetly packaged. Have used them a few times and will continue to do so. Great value f... Voir plus
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Even one star is too much for them! Worst service ever, still waiting for medication from 10th August & getting same AI reply which is horrible. Kept chasing and getting back same reply which is real... Voir plus
Full of false promises. Keep selling medication when clearly not in stocks. Extreme delays from order to receipt of medication. Customer service useless. You have to make multiple calls after ordering... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Coordonnées de contact
2 Stadium Place, LE4 0JS, Leicester , Royaume-Uni
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,3
Moyen
4 k avis
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A répondu à 99 % de ses avis négatifs
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Only order if you don't need it fast😕
Great product and prices but almost 4 weeks since my order and still not even despatched. Several emails received apologising for the delay but still no sign of it being sent. Time to request a refund I think. Company taking our money but selling products that they don't have. Really disappointed, has really messed with my weight loss journey.
14 juillet 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re sorry for the delay with your order and completely understand how disappointing it must be to have been waiting so long, particularly when this has impacted your plans.
We’re working hard to improve our processing times, and we appreciate your patience. We have fast-tracked your order with our team and are doing everything we can to get it processed and dispatched as quickly as possible.
We’re sorry again for the inconvenience and hope to have your order moving forward very soon.
Kind regards,
Your Medicals Team
Disgraceful company, avoid!
Please, please do not waste your money doing business with this company. I wish that I had read the reviews first, and if I could give minus 10 I would. I ordered two months worth of Mounjaro, was unable to upload any requested information, video etc, as others have also pointed out, so decided to cancel and ask for a refund. This was a month ago. No product delivered, no refund. Customer service is non existent. I paid through Pay Pal who have set up an investigation, but do you really need this stress? I know I don’t. Avoid, avoid, avoid!!
8 août 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re sorry to hear about your experience and apologise for the frustration caused by the delay with your order and refund.
Our team is working hard to process outstanding refunds as quickly as possible, and we appreciate your patience while we work through these. We understand how important it is to have this resolved and want to ensure your refund is dealt with appropriately.
Please could you provide your order number so we can locate your order, check the current status and provide you with an update?
Thank you for your patience and understanding. We hope to get this resolved for you as quickly as possible.
Kind regards,
Your Medicals Team
Awful awful awful
Shambles of a company please do not trust this company with your medication it is disgraceful the service offered (6 weeks on and still no order ) or refund
116475
2 août 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re very sorry to hear about your experience and sincerely apologise for the delay with your order and refund. We completely understand how frustrating and concerning it must be to have been waiting for so long.
We would like the opportunity to look into this and help resolve the matter as quickly as possible. Please could you provide your order number so that we can review the status of your order and refund with our team?
We appreciate your patience and apologise again for the inconvenience caused. We look forward to getting this resolved for you.
Kind regards,
Your Medicals Team
Absolutely disgusting
Absolutely disgusting, Would never recommend anyone ordering of this company, Customer service is non existent, diabolical service. You order pay and then have to call and email daily for your order to be approved and dispatched, You only receive automated emails , Never actually able to speak to customer service they just read off a script and give no reassurance or any confidence with order and no understanding and then wait months for yoyr order, DO NOT ORDER FROM THiS COMPANY
26 juillet 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re very sorry to hear about your experience and apologise for the frustration caused by the delays and communication you have received.
We understand how important it is to receive your order promptly and have clear, reassuring updates throughout the process. We’re committed to providing a better experience and would really appreciate the opportunity to look into this for you.
Please could you provide your order number so we can review your order with our team and provide you with an update?
We appreciate you bringing this to our attention and hope we can resolve the matter for you as quickly as possible.
Kind regards,
Your Medicals Team
⭐☆☆☆☆
⭐☆☆☆☆ – Absolutely Disgraceful Service
I would strongly advise people to think twice before ordering from Your Medical.
It has been over six weeks, and I am still waiting for a refund for two orders. As they can’t even send the orders Communication has been extremely poor. Emails and messages either go unanswered or take far too long to receive any meaningful response.
This has been one of the most frustrating experiences I’ve had with a company. The lack of customer service is completely unacceptable, and it feels like they simply don’t have enough staff to deal with customers properly.
If you can’t process orders or refunds change I have been calling emails I’m sick of this within a reasonable timeframe, you shouldn’t be taking people’s money.!
I have never dealt with such an unprofessional company. Until they improve their customer service and refund process, I cannot recommend them.
Please be careful before purchasing.
2 juillet 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We are genuinely sorry to hear about your experience and apologise for the frustration caused by the delays you have experienced.
We are working hard to process and dispatch orders as quickly as possible. However, certain medications are subject to strict protocols, clinical checks and safety procedures, which can sometimes result in additional processing time. These checks are essential to ensure that orders are reviewed and supplied safely and appropriately.
We also understand that waiting longer than expected can be frustrating, and we apologise if our communication has not met the standard you would expect from us.
We appreciate your patience and understanding while our team works through these processes. We are committed to improving our service and ensuring that orders are processed as efficiently as possible, while maintaining the necessary safety checks.
Once again, we are sorry for the inconvenience caused and appreciate your feedback.
Kind regards,
Your Medicals Team
Fast and efficient service
9 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for your 5-star review! We’re glad to hear you found our service quick and reliable.
Warm regards,
Your Medicals Team
Service and delivery are great
Service and delivery are great. The page and payment etc are easy to navigate.
1 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
Réponse de YourMedicals
Thank you for your kind feedback! We’re delighted to hear you were happy with our service. We really appreciate your recommendation.
Warm regards,
Your Medicals Team
Terrible
Terrible, they have their own app and still no communication, try to get an update on your meds order, forget it, this is the LAST time I use them
3 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience hasn't met your expectations. Our team is working hard to process and dispatch orders as quickly as possible, and we appreciate your patience while we do so.
We truly value your feedback and hope to have the opportunity to restore your confidence in us.
Your Medicals Team
Very bad company if they are legally…
Very bad company if they are legally company. Ordered my injection 2 months ago still waiting. Phoned and send email about money back said its be take 5-7 days .pass 7 days again nothing. Need to report about them to check or they are legally 🤔14/8/26 pass one more week money still not returned how long need to wait ??your sorry didn't help just return my money what I really need from you. 25// 8/26 still same... money still not back to my acount. 1/09/26pass one more week still didn't get my money back just same with always sorry you will get soon.new game from them finally they cancelled my order 3/9/2026 and today is 23/9/2026 my money still not returned. Phoned them again and again new story sorry about ....money meaby return next week wtf 3 months wait and money no returned.
16 juin 2026
Avis spontané
Réponse de YourMedicals
Thank you for your feedback, Violeta.
We're sorry to hear about your experience and understand your frustration. We sincerely apologise for the delay.
Your refund is currently being processed, and it will be issued as soon as possible. We appreciate your patience and apologise that this has taken longer than expected.
Thank you for your understanding.
Your Medicals Team
havent received order from 27th July
havent received order from 27th July , slowest company i have ever used, called about 4 times now just told by what seems to be 1 man in customer service as same voice everytime, should have stayed with company i usually use as wasted so much time and now without medicines , avoid
27 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating the delay has been.
We're pleased to confirm that your order was dispatched today and is now on its way to you. We sincerely apologise for the wait and appreciate your patience while our team worked to process your order.
Thank you for your understanding.
Your Medicals Team
Excellent service and easy to use site
Excellent service and easy to use site
6 août 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your kind words and we appreciate you taking the time to share your experience.
Best regards,
Your Medicals Team
Absolutely useless
Absolutely useless. AI 100% no humans work for this company you go round in circles constantly getting slightly changed responses
But your money leaves very quickly from your ac will not be using every again still waiting for my last order
14 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for your feedback. We're very sorry to hear about your experience and understand how disappointing this delay has been.
Please be assured that your order has been prioritised for dispatch. Our team is working hard to process and send orders as quickly as possible, and we sincerely apologise for the longer-than-expected wait.
We truly appreciate your patience and understanding, and we're doing everything we can to get your order to you as soon as possible.
Your Medicals Team
WARNING ...Waiting on a refund since…
WARNING ...Waiting on a refund since 7th july
Rang up emailed and fobbed off every time .DONT BUY FROM THIS COMPANY
5 août 2026
Avis spontané
Réponse de YourMedicals
Hi, we’re really sorry for the delay and completely understand your frustration regarding your refund.
Your refund is currently in the queue for processing and will be completed as soon as possible. At the moment, refunds are having to be processed manually, which has caused some delays.
We appreciate your patience and understanding while this is being completed. You will be updated once your refund has been finalised.
Best wishes,
Your Medicals
This company is nothing but scammers…
This company is nothing but scammers take your money then telling you that you have sent the wrong documents ( untrue ) then when you eventually get fed up of them you ask for a refund sent numerous emails mail which are never ever answered and constantly phone them and they don't answer the phone .Been waiting for my refund for over a month and THEY STILL carnt tell me when I will recieve it so I had no other option than to ask for a charge back from my bank and also reported them to trading standards they must stop these people from trading there disgusting people
20 juillet 2026
Avis spontané
Réponse de YourMedicals
Hi, we’re really sorry to hear about your experience and understand how frustrating this situation has been.
We can confirm that your refund was processed on 4th August. Please allow time for this to reach your account, as processing times can vary depending on your bank.
We apologise for the inconvenience caused and appreciate your patience while this has been resolved.
Best wishes,
Your Medicals
0 stars
0 stars, ordered nearly 4 weeks ago, rang and emailed numerous times to be told my order is marked as urgent......still not dispatched. All I keep getting is apologies and empty promises. Ignoring emails now, so frustrated. Website clearly states medication is in stock which I explained is false advertising. I would advise not using this company.
4 août 2026
Avis spontané
Réponse de YourMedicals
Hi,
Thank you for taking the time to leave your feedback. We're very sorry for the delay and appreciate your patience while we work to get your order to you.
Our team is working hard to process orders as quickly as possible, and your order remains a priority. We also appreciate your comments regarding your experience, as they help us continue improving both our service and communication.
Thank you for your understanding. We look forward to getting your order dispatched to you as soon as possible.
Kind regards,
Your Medicals Team
Second time of ordering
Second time of ordering, first order was delayed missed 2 injections for to the delay, escalated no satisfactory response, decided to cancel received call to say be send that say delivered in 24 hours, which it was received email from customer support that this was an issue which would not happen on subsequent requests. Ordered second time Saturday showed approved but prescriber on Sunday. Called to see when the order will be dispatched as I have taken last injection Sunday to be told the order is not approved although still shows approved online. Sent screenshot to validate my point. Will cancel tomorrow if this is not dispatched. Update below reply states 7 - 10 working days but your website says dispatched same day if approved by 11.30 am next working day of after 11.30 am. you should update your website with correct dispatch information as I would not have ordered again of that were the case
1 août 2026
Avis spontané
Réponse de YourMedicals
Hi,
Thank you for your feedback. We appreciate your patience while your order is being processed.
Your order was placed on 1 August and is currently within our standard 7–10 working day processing timeframe. Our team is working hard to prepare and dispatch orders as quickly as possible, and we look forward to getting yours on its way very soon.
Thank you for your understanding and for choosing Your Medicals.
Kind regards,
Your Medicals Team
ordered and paid then theynasked me…
ordered and paid then theynasked me questions I couldnt answer so I cancelled the order. I have chased the refund and had 2 positive responsies blaming technical issues etc. It is nearlt a month now and they are ignoring my emails - it seems a common ploy with this 'company' of rogues to take peoples money and not refund or supply. I am a pensioner on limiyed funds and will not let this slip. AVOID at all costs
9 juillet 2026
Avis spontané
Réponse de YourMedicals
Hi,
Thank you for taking the time to leave your feedback. We're truly sorry for the delay and understand how frustrating this situation has been.
Our team is working hard to process all outstanding refunds as quickly as possible, and your refund is currently in the queue. We really appreciate your patience and understanding while we work to resolve this.
Thank you again for your feedback, and we hope to have this resolved for you soon.
Kind regards,
Your Medicals Team
Full of false promises
Full of false promises. Keep selling medication when clearly not in stocks. Extreme delays from order to receipt of medication. Customer service useless. You have to make multiple calls after ordering to get your order. Very very stressful. If you are prepared to wait for 2 months or more after paying up good luck. Frustrated is putting it very mildly.
16 juillet 2026
Avis spontané
Réponse de YourMedicals
Hi,
Thank you for your feedback. We're sincerely sorry for the delay and understand how frustrating this has been.
We're pleased to confirm that your order has now been dispatched and should be with you very soon. We appreciate your patience and thank you for bearing with us while we worked to get your order on its way.
Kind regards,
Your Medicals Team
This company is a SCAM!!
This company is a SCAM!!! Ordered in November, order never came and I never got my refund even after someone from their team calling me and promising me that I'd get it. Is now August and I didn't get my money back! Someone needs to shut them down!!!!
4 novembre 2025
Avis spontané
Réponse de YourMedicals
Hi,
Thank you for your feedback. We're sincerely sorry for the delay and appreciate your patience.
Our team is working hard to process all outstanding refunds as quickly as possible, and we can confirm that your refund is in the queue. We appreciate your understanding and look forward to resolving this for you very soon.
Kind regards,
Your Medicals Team
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