YourMedicals Avis 

Very quick and efficient service. Although I will say its a bit expensive compared to othe chemists

Avoid this company !!! You have to wait for weeks for your order even though they take your payment straight away, even after many telephone calls and being promised next day delivery… the company is a joke !!
My pen has 2 doses left and I was told they only give 2 weeks guarantee and then it’s a manufacturers fault.
Was told they would send me the email address, never received it !!

Right as of today your medicals have finally paid my refund back, thanks to the lovely lady from their complaints team, the 3 stars are for her only, but I will not be going back to your medicals as I have lost any faith in how they do business, if like me you have had to fight please get in touch with their complaints team,

Great orders completed swiftly no issues

This company has a history of taking the money up front for Meds then not delivering and some of the goods are faulty.
Best to avoid using them.

I have now been waiting for approximately one year for my refund. I have been patient throughout this process, but I cannot continue to accept further delays without a clear explanation or a definite payment date.

I therefore require you to confirm:

The exact amount of my refund.
Confirmation that the refund has been approved.
The exact date on which the refund will be processed and returned to my original payment method.
A clear explanation as to why my refund has remained outstanding for approximately one year.
Please do not simply advise me that the matter has been marked as urgent again. After waiting for this length of time, I need a definite resolution and a specific payment date.

If I do not receive a satisfactory response and a confirmed payment date, I will escalate the matter further through my payment provider and the appropriate UK consumer protection and complaint channels.

I would appreciate your urgent response.

Kind regards,

Next weekend will be a year since I ordered a pen and still have Not received it a year .please do NOT use these ,they lied and lied even rang saying will send a pen and haven't a con company you will not get your pen ,I'm not leaving it they owe me money

Easy to use site, fast delivery

I have used yourmedicals for mounjaro multiple times. At first, they were great. Low prices, quick delivery. However my last 2 pens have been horrific. I tried complaining and eventually after 6 weeks received my order.
Due to prices I ordered another on the same dose end of June. Finally approved on 3 July, complaint sent 4 August. Was told it would be dispatched the following week...no change. Called to cancel order 6 August. Was told 5-7 days refund. Got an email saying my refund was queued! How can a refund be queued?! Still no cancellation email, no communication and I am £200 down with no medication! It is appalling.
No clear timelines, no managing expectations and no consideration for the fact that delays actually bring on mental health challenges. Yourmedicals simply should not be operating to sell weight loss medication.
Switched to numan for wegovy pills...dispatched in 4 working days.

Edit. Received exactly the same automated email back today saying my refund is a priority...it was a priority a week ago.
I have now raised a payment dispute with clearpay and suggest others do the same...do not wait for this company to refund you. This medication is expensive! £200 makes a huge difference to my monthly funds.

"Your Medicals" took my payment, confirmed my order, and emailed me tracking information. However, the tracking has not moved for over three weeks, and I have received nothing.

I called and emailed them to request a refund. Each time, I was told the issue would be forwarded to another department and that they would get back to me. Another week has now passed, and I have received no response or refund.

Very poor service and extremely frustrating.

AVOID AT ALL COSTS!! I had to cancel my order due to medical advice, but had paid in advance. This order was paid on 1st June but Your Medicals have stopped all communication. After emails and phone calls.

Fast and easy. No problem

Wish I’d have read the reviews before ordering
Ordered 30th July still waiting! Said it had been approved day before yesterday and now it’s gone back to review. This company is absolutely terrible quite happily take your money though!!

arrived on time and my eyes has been a lot better will buy again

Im writing again because im so upset and annoyed, I ordered on the 30th July, nearly 2 weeks of calling everyday wondering why my order was still being processed and not moved position, beeing told the same thing over and over again that it will be processed today, when it finally got approved a few days ago I was over the moon, ive since gone on my account today to check if it had been shipped yet and its got back a stage to review 😔 no email no call no message explaining why, £140 ive paid and when I last made a review you replied asking me to give you the order details on here knowing I cannot reply on here because I dont have a business account, I am just going to request a refund as this obviously isnt going anywhere

I would not even give one star if it allows me to
Order wegovy pills and if June - they could not provide stock as promised even though you can buy elsewhere
Put refund request 14th July - promised again on 19th cancellation request has been raised as urgent
Many calls and may apologises via email proof I have.
5 days ago promised is been raised as urgent agin to do my refund

They say they can only contact accounts via email where Sam used to refund before if there was delays to my partner in past
I ask for a call from a manger or senior manager and guess what a one ring and phone cut off - then next day try to say they called - they then apologise which ain’t worth an apology that the manager will call me and low and behold no call - today 11th August still no sign of a confirmation if refund and when that does come they are then saying another 5-10 business days for refund it will be one month on Friday since refund request was sent to there accounts team - what a joke do not buy from them at all - take ya money and when they can’t provide fob you off with excuses and apologies - I don’t want any more apologies I want me £140 back as I’ve had to buy elsewhere and work hard for my money

Scammers don’t buy go elsewhere as there are many out there even your local pharmacy’s can match prices on wegovy

Do not buy Scammmera

Please avoid at all costs, Jay and Sam are arguably the worst people to run an organisation, I was promised an investigation into my missing items and a manager call back within 24 hours, another week of no call no response to emails to then Sam speaking over and shouting on the phone to say the reason there’s no call is because you didn’t claim the item wasn’t recieved within 3 days - even though i responded to an email. The had the audacity to not inform me of this but have lied multiple times times. I requested Sars and they have refused to do this. I will be taking this further and them to the cleaners. AWFUL

Absolutely dreadful company. Terrible service so asked for a refund and have been promised this since January. I have a full chain of emails since then saying they are processing this and even asking for my bank details. I phone them every week and get told it’s being processed. Do not use them .
My order numbers as you know are 99993 and 99638. You always respond positively saying you are sorting this out and as I foolishly believed you by the time I asked my bank to claim the money back more than 120 days has passed and they are unable to do this. Please make everyone’s life easy and refund me. I will keep writing these reviews and phoning you every week until resolved….

Great Service, Fast Delivery. 100%