Really good price for an effective product. I've been using the wegovy injections for a while now and decided to switch to the pills primarily due to cost. I seemed to have come to a stand still whil... Voir plus
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Lisez les avis des autres
I had a great experience ordering from Your Medicals. The process was quick, and my order arrived promptly and discreetly packaged. Have used them a few times and will continue to do so. Great value f... Voir plus
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I ordered weight loss medication through this company on July 20th but they wanted videos on scales and other such nonsense before dispatching, so I cancelled. It's now more than two months later... Voir plus
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Full of false promises. Keep selling medication when clearly not in stocks. Extreme delays from order to receipt of medication. Customer service useless. You have to make multiple calls after ordering... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Coordonnées de contact
2 Stadium Place, LE4 0JS, Leicester , Royaume-Uni
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,3
Moyen
4 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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One star is too high for this company
One star is too high for this company. They are an absolute joke!! I have been waiting over 6 weeks for my MJ pen and they are still coming up with excuses. I have now cancelled my order and they have accepted that they have not delivered within a reasonable timeframe but they continue with not dealing with my refund within a reasonable timeframe by saying that I won’t get my refund back until at least 15 days!!! Totally unacceptable and I will be following this up with trading standards if I don’t get my refund immediately. Angry is an understatement and I’ve never ever been treated so badly and fobbed off by a company. DO NOT USE!!
17 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
We’re truly sorry for the frustration and disappointment caused by the delay with your order. We completely understand your concerns and apologise that your experience has fallen short of the service we aim to provide.
Your refund is currently in our processing queue and will be completed as soon as possible. We appreciate your patience while this is being finalised and sincerely apologise again for the inconvenience caused.
Kind regards,
Your Medicals Team
Ordered in June didn’t receive my order…
Ordered in June didn’t receive my order asked for a refund and still yet to get it .. do not use this company
16 juin 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry to hear about your experience and sincerely apologise for the delay with your order and refund.
Your refund has been prioritised, and we’re working to ensure this is processed as quickly as possible.
We understand your frustration and apologise for the inconvenience caused.
Kind regards,
Your Medicals Team
If i could leave a no star review i…
If i could leave a no star review i would .
Placed an order o. The 4th August and waited and waited to keep being told it would be sent.No order arrives so I cancelled it and have chased called emailed asking for my refund and as of today the 17th September my order has still not been cancelled so still no refund AVOID AT ALL COST
4 août 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for taking the time to share your feedback. We’re sorry that your experience has not been as smooth as we would have hoped.
We understand your frustration regarding the delay and the cancellation process. Your feedback has been passed on to our team, and we’re actively working to improve our service and communication to make the process easier and more efficient for our customers.
We truly appreciate your patience and the opportunity to learn from your experience. We hope to have the chance to provide you with a much more positive experience in the future.
Kind regards,
Your Medicals Team
It was nice to be able to order the…
It was nice to be able to order the tablets in bulk instead of little packets on a regular basis
14 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for your lovely feedback. We’re really pleased to hear that you found the option to order your tablets in bulk convenient and helpful.
We’re delighted that this made the ordering process easier for you and appreciate you choosing YourMedicals.
Kind regards,
Your Medicals Team
ordered Mounjaro from YourMedicals on…
ordered Mounjaro from YourMedicals on 20 August and, after waiting weeks without receiving it, I contacted them to request a cancellation and refund.
I was told that I would receive written confirmation of the cancellation, but this never came. My order portal also wasn't updated, so I had no way of knowing whether my cancellation had actually been processed.
I then had to repeatedly contact them myself, including making several phone calls, just to get an update and chase confirmation that should have been provided in the first place.
Spending £200+ on medication is not a small amount of money, and this level of communication does not make customers feel reassured or safe when dealing with a medical service. When you've paid a significant amount of money and then can't get clear confirmation about where your order or refund stands, it's extremely frustrating.
I don't think customers should have to repeatedly chase a company for basic confirmation of a cancellation and refund. I would expect much clearer communication and better updates through the customer portal.
20 août 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for sharing your feedback with us. We’re sorry that your experience did not go as smoothly as we would have hoped, particularly regarding the cancellation and refund updates.
We really appreciate you bringing this to our attention. Your feedback has been passed on to our team, and it is valuable in helping us continue to improve our communication and customer portal experience.
We’re grateful for your patience and understanding, and we hope to have the opportunity to provide you with a much more positive experience in the future.
Kind regards,
Your Medicals Team
My order was cancelled
My order was cancelled
A refund was done no explanation
13 septembre 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for taking the time to share your feedback. We’re sorry to hear that your order was cancelled and that you were not provided with a clear explanation at the time.
We’re pleased to confirm that your refund has been processed, and we have also passed your feedback on to our team. We truly appreciate you bringing this to our attention.
We hope to have the opportunity to provide you with a more positive experience in the future.
Kind regards,
Your Medicals Team
I have been waiting for my order since…
I have been waiting for my order since I placed and paid for it on 28th July. I’ve been waiting 50 days now. Every week the same responses… we’ve marked your order as urgent or we’ve just received stock yours will be prioritised and my favourite one we’ve just received stock but as it’s the weekend we can’t dispatch until Monday….. never happened! Another response stated theyve added a little something to my delivery as a thankyou for my patience…a lie!!!! I spoke to a human yesterday who reassured me the company would be getting an update regarding stock today and he personally assured me he would update me via email by the end of today. Yes you guessed it, that never happened. Do better YourMedicals
28 juillet 2026
Avis spontané
Réponse de YourMedicals
Dear Customer,
Thank you for taking the time to share your feedback. We’re very sorry for the extended wait and completely understand your frustration.
We’re happy to confirm that your order is in the queue for priority dispatch, and our team is working to get it on its way to you as soon as possible.
We truly appreciate your patience and understanding throughout this process. We’re looking forward to getting your order dispatched very soon.
Kind regards,
Your Medicals Team
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
My experience has been nothing short of agonising. In July My first Wegovy tablet order took 2 weeks to arrive after hounding them daily with telephone calls only to be advised that they were waiting for stock!
I ordered my second dosage in August. I was told that once again that they were waiting for stock to get in. On what planet does a company not have stock when you already pay for the stock. Change your business model.
To make things worse, my refund is now in dispute.
You are stealing customers money and not providing goods. End of story!
25 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for taking the time to share your feedback. We’re genuinely sorry that your experience has not been as positive as we would have hoped.
We completely understand how frustrating the delays have been, and we sincerely apologise for the inconvenience caused.
Please be assured that your refund is currently being looked into by our team, and we are working to resolve this as quickly as possible.
Your feedback has also been passed on to the relevant team, as we’re continually working to improve our service and communication.
We really appreciate your patience and understanding while this is being resolved.
Kind regards,
Your Medicals Team
Réponse de YourMedicals
Thank you for your lovely feedback! We’re really pleased to hear that your order arrived quickly.
We also appreciate your suggestion regarding communication. We’re always looking for ways to improve our service and keep our customers better informed throughout the process.
Thanks again for choosing Your Medicals. We really appreciate your support!
Kind regards,
Your Medicals Team
Order took two weeks to arrive
Order took two weeks to arrive, no communication about a delay. Had to ring up several times to find out what was going on. Absolutely terrible.
31 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for your feedback. We’re sorry that your order took longer than expected to arrive and that you were not kept updated during the process.
We completely understand how important clear communication is, and we’re pleased to hear that your order has now arrived.
Your feedback has been passed on to our team as we continue to improve our service and ensure a smoother experience for our customers.
Thank you for your patience, and we hope to provide you with a much more positive experience going forward.
Kind regards,
Your Medicals Team
Really good price for an effective…
Really good price for an effective product. I've been using the wegovy injections for a while now and decided to switch to the pills primarily due to cost. I seemed to have come to a stand still while using the injections, but have lost 5lb within the first week of switching to the pills.
16 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for sharing your experience with us! We’re really pleased to hear that you’ve been happy with the product and that you’ve seen such positive progress since making the switch.
It’s fantastic to hear that you’re pleased with the value and effectiveness of the product. We really appreciate your feedback and wish you continued success on your journey!
Kind regards,
Your Medicals Team
No refund still after 15 working days
After placing my order it was in review for 3 days , only when I queried I was told that they were awaiting more information from me . In the meantime I had to order elsewhere.
15 working days later I still have no refund and when I emailed them today they have told me that my order is not even yet cancelled !! So they like to hold onto your money and are just full of apologies! I will definitely NoT be ordering here again
28 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the delay with your refund and completely understand your frustration, especially after having to place your order elsewhere.
Please be assured that your refund is now being processed, and we’re working to ensure this is completed as quickly as possible.
We sincerely apologise for the inconvenience and appreciate your patience while this is resolved.
Kind regards,
Your Medicals Team
I’m going to keep writing about this…
I’m going to keep writing about this company as I still have not received my order 117436 I placed my order on the 23rd of July still nothing it’s now sept 15th apparently shipping delays!! change your shipping company then complain common sense! I don’t see any other company’s have this problem…. All I get is fobbed off constantly I would tell anyone thinking of using this company just DONT you will never get your order and if you ask for a refund you’ll be waiting just as long I’m not the only one as far as I can see there are lots and lots of people with the same problem yourmedicals where is my order that I paid for 2 months ago. Now watch the generic response that you will see on every other bad review absolutely terrible company.
15 septembre 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the delay with your order and completely understand how frustrating the wait has been.
We’re pleased to confirm that your order has been prioritised for dispatch, and our team is working to get it on its way to you as quickly as possible.
Your feedback has also been passed on to the relevant team, and we really appreciate you taking the time to share your concerns with us.
Thank you for your continued patience and understanding. We’re looking forward to getting your order dispatched to you shortly.
Kind regards,
YourMedicals Team
stolen over £250
After waiting 3 weeks for a delivery of Mounjaro, I requested they cancel it.
Took a week for them to accept the request.
It’s been 2 weeks since they emailed me to say it’s cancelled but they haven’t refunded the £250+
If you call them it won’t go through. They don’t answer emails.
I feel scammed.
STILL AWAITING A REFUND. THEY IGNORE YOU AND SAY ITS IN PROCESSING.
26 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the frustration caused and completely understand your concerns.
Your refund is currently in our queue for processing, and we apologise for the delay. Please be assured that customer satisfaction is very important to us, and we’re working to ensure your refund is processed as soon as possible.
Kind regards,
Your Medicals Team
Best option.
Never had any issues. Medication is always available and delivered on time. Thanks Your medicals.
31 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your lovely feedback! 😊 We’re delighted to hear you’ve had such a positive experience with Your Medicals and that your medication is always available and delivered on time.
Thank you for choosing Your Medicals! 💙
Kind regards,
Your Medicals Team
Stay well away from this company
Stay well away from this company . They sell stock that they dont have in stock then take weeks and weeks and weeks to give you your money back and even then they still take a long time over it. I would personally stay well away from this company. They are not worth the hassle Problem is this isn't the first time you have done. The Frist time you sent 4mg tablets and there was a week missing I reported it to you . You did nothing then I ordered 2 lots of 9mg tablets you sent 1 of them then the other one was cancelled . Then you said you wouldn't do it again so I ordered some 25mg tablets you took 13 days and still didn't deliver them so I cancelled the order you are a waste of time . You take the money but don't deliver the goods
3 septembre 2026
Avis spontané
Réponse de YourMedicals
We’re sorry to hear that you feel you’ve had a disappointing experience, and we sincerely apologise for any frustration caused.
At Your Medicals, customer satisfaction is extremely important to us. We pride ourselves on providing a professional, reliable and friendly service, and we always strive to ensure our customers have a positive experience.
We value all feedback and will continue working hard to maintain the high standards our customers expect from Your Medicals.
Kind regards,
Your Medicals Team
I am giving one star because my order…
I am giving one star because my order number 118334, which I placed on 11 August, has still not arrived. As the product is medication, this delay has disrupted my treatment and I have been unable to use it as required. Every week I am told that it will arrive “this week,” but there is still no delivery and no clear update. This level of delay is extremely disappointing and unacceptable.
13 septembre 2026
Avis spontané
Réponse de YourMedicals
Hi, we’re really sorry for the delay with order and completely understand your frustration.
We’d like to reassure you that your order has now been prioritised, and our dedicated team is working hard to ensure it reaches you as soon as possible. At Your Medicals, we take our customers’ treatment and experience very seriously, and we’re committed to providing a reliable, caring and professional service.
We sincerely apologise that the delay has caused disruption to your treatment and appreciate your continued patience and understanding. Thank you for choosing Your Medicals, and we’re doing everything we can to put this right.
Kind regards,
Your Medicals Team
#118586
#118586. Still waiting 18 Aug 2026. Still waiting. Someone needs to sort this out.
18 août 2026
Avis spontané
Réponse de YourMedicals
Hi, we’re really sorry you’ve been kept waiting on order. We want to reassure you that your order has now been prioritised and our team is working to get this resolved as quickly as possible.
We genuinely value your patience and support, and we’re committed to providing the reliable service our customers expect from Your Medicals.
Thank you for your understanding, and please accept our sincere apologies for the delay.
Kind regards,
Your Medicals Team
Very professional service focus on customers needs
Very professional service with excellent communication and efficient
11 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you for your lovely review! We’re happy to hear you were pleased with our service.
We really appreciate your trust and support.
Kind regards,
Your Medicals Team
Great updates over email
Great updates over email, quick delivery and very trustful
11 septembre 2026
Avis spontané
Réponse de YourMedicals
Thank you for your kind review! We’re happy to hear you were pleased with our service.
We really appreciate your trust and support.
Kind regards,
Your Medicals Team
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