Really good price for an effective product. I've been using the wegovy injections for a while now and decided to switch to the pills primarily due to cost. I seemed to have come to a stand still whil... Voir plus
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Lisez les avis des autres
I had a great experience ordering from Your Medicals. The process was quick, and my order arrived promptly and discreetly packaged. Have used them a few times and will continue to do so. Great value f... Voir plus
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Full of false promises. Keep selling medication when clearly not in stocks. Extreme delays from order to receipt of medication. Customer service useless. You have to make multiple calls after ordering... Voir plus
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I ordered weight loss medication through this company on July 20th but they wanted videos on scales and other such nonsense before dispatching, so I cancelled. It's now more than two months later... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Your Medicals is a trusted online pharmacy dedicated to providing high-quality healthcare products and services at competitive prices. We specialize in offering a wide range of prescription medications, health supplements, and wellness products, all delivered safely and discreetly to your doorstep. Our mission is to make healthcare accessible and convenient, with a commitment to excellent customer service, timely delivery, and a seamless shopping experience. At Your Medicals, your health and satisfaction are our top priorities.
Coordonnées de contact
2 Stadium Place, LE4 0JS, Leicester , Royaume-Uni
- 0116 507 0486
- support@yourmedicals.co.uk
- yourmedicals.co.uk
3,3
Moyen
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Medicals is such a scam
Medicals is such a scam. Poor customer service, doesn't reply to emails, and takes time to dispatch orders. The company has difficulty refunding. The service is appalling
6 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry that your order has taken longer than expected, and we understand your frustration.
We’ve checked your order and can confirm that it is currently awaiting dispatch. Our dedicated team is working hard to get it sent out as quickly as possible, and you’ll receive an email confirmation as soon as it has been dispatched.
We genuinely value your custom and are committed to providing a reliable and supportive service. Thank you for your patience and understanding.
Kind regards,
Your Medicals Team
I.never recieved it
29 juillet 2026
Avis spontané
Réponse de YourMedicals
We’re sorry to hear that you haven’t received your order. We’d be happy to look into this for you.
Please could you provide your order number so our team can check the status and assist you further?
Kind regards,
Your Medicals Team
Avoid - unless you like dissatisfaction
Ordered on 2nd August, today is 26th August. I have received no update on the order. I have emailed, which went unresponsive. Called twice to be fobbed off by an outsourced call centre that can do very little.
I attempted to cancel my order two days ago which has not been actioned. They have had £170 of my money for nearly a month with no attempt at all to fulfil the order.
This company really need to review it's customer service, especially given the poor customer delivery!
26 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry that your order has taken longer than expected, and we completely understand your frustration.
Please be assured that our team is working hard to fulfil and dispatch orders as quickly as possible. We genuinely value our customers and are committed to providing a reliable, professional service.
We appreciate you taking the time to share your feedback, and we’ll continue working to improve our service and ensure a better experience for our customers.
Kind regards,
Your Medicals Team
Avoid if you can!!!
Ordered nearly 2 weeks ago and still not arrived. You call them up and they say ‘We will fast track your order’, but they don’t even have the stock! I was told once the stock arrives they will send it out! Not ideal when the pen is supposed to be used weekly and mine ran out nearly 2 weeks ago!
Please don’t buy from here if you can help it. And to ‘Your Medicals’ please stop selling a product you don’t have! Or at least put on your website that there will be delays. And stop fobbing people off with your ‘Your order is being prioritised’ it’s clearly not as shown on all these reviews!!
Compared to other companies who dispatch same/next day. This company are awful!!
14 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the delay and completely understand your frustration, particularly given the importance of receiving your medication on time.
We apologise that your order has taken longer than expected. Our team is working hard to get orders processed and dispatched as quickly as possible, and we appreciate your patience while we work through the current delays.
We truly value our customers and are committed to improving the service we provide.
Kind regards,
Your Medicals Team
Réponse de YourMedicals
Thank you for your fantastic review! We’re delighted to hear you’re happy with the wide choice available and our fast delivery service.
We really appreciate your support and look forward to helping you again.
Kind regards,
Your Medicals Team
Never any problems or issues ordering…
Never any problems or issues ordering from here
Always quick to dispatch orders
25 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for your lovely review! We’re delighted to hear you’ve had a consistently positive experience with Your Medicals and that your orders have always been dispatched quickly.
We really appreciate your continued support and look forward to serving you again.
Kind regards,
Your Medicals Team
Took money at end of June
Took money at end of June , here we are nearly in September and still no sign of the 7.5 mounjaro pen , every time I call they lie and say we’re expecting a delivery tomorrow we’re expecting delivery the next day or the next day and then that day comes you phone them up. I were expecting a delivery in two days you phone them up we’re expecting a delivery in a further two days and absolutely gets nowhere. This is not acceptable as this is a prescription medicine and should be dispatched without any delay. You need to stop taking money for all days that you can’t fulfil. You’ve clearly hit your quota and they won’t give you any more drugs even the telephone lines when you are announced 13th in the queue shows that this company has bitten enough more can chew
Charge back in coming to the bank as I give up with this company despite being more than patient the first two orders went without any hitch the third non-stop problems and still no pen
25 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry to hear about your experience and sincerely apologise for the delay with your order. We completely understand your frustration, particularly given the nature of the medication and the length of time you’ve been waiting.
We’d really like the opportunity to look into this and provide you with an accurate update. Please could you send us your order number so our team can review this for you?
Kind regards,
Your Medicals Team
Do NOT use this company
I placed an order on 6 August, it is now 25 August and I have not received my order and my emails are not being answered. I have now reported this to my credit card company for them to investigate. Do NOT use this company.
6 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry for the delay with your order and understand how frustrating it is to be waiting longer than expected.
Please be assured that your order has been prioritised, and our dedicated team is working hard to get it progressed and dispatched as quickly as possible. We genuinely value our customers and are committed to providing the best service we can.
Thank you for your patience and understanding.
Kind regards,
Your Medicals Team
Réponse de YourMedicals
Thank you for your lovely review! We’re delighted to hear you were happy with the speedy delivery and the information provided.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Your Medicals Team
I canceled the order as I couldn't give…
I canceled the order as I couldn't give them details they needed 6 weeks later numerous phone calls and messages still not received my money bk I am now taking this further absolutely would use this company please be aware
4 juillet 2026
Avis spontané
Réponse de YourMedicals
We’re sorry that your refund has taken longer than expected, and we appreciate how frustrating this must be.
Our team is actively working to resolve this and ensure your refund is processed as soon as possible. We truly value your custom and are committed to supporting you throughout the process.
Thank you for your patience and for giving Your Medicals the opportunity to resolve this.
Kind regards,
Your Medicals Team
Awful
Awful! It's now been 18 days since I have been chasing a refund. Holding on to my funds, not explaining what the complaint process is. I have sent countless emails and they are awful to deal with. DO NOT RECOMMEND!!!!!!!!
24 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry that your refund has taken longer than expected, and we completely understand your frustration.
Please be assured that your refund is being handled by our team, and we’re working hard to have it processed as quickly as possible. We truly value our customers and are committed to resolving this for you.
Thank you for your patience and for giving us the opportunity to put this right.
Kind regards,
Your Medicals Team
Réponse de YourMedicals
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience.
Kind regards,
Your Medicals Team
Great prices and product but review and…
Great prices and product but review and delivery takes absolutely ages which is off putting from reordering
21 août 2026
Avis spontané
Réponse de YourMedicals
Thank you for your review! We’re delighted to hear you’re happy with our prices and products.
We’re sorry that delivery times have been longer than expected, and we really appreciate your patience and honest feedback. We’re continually working to improve our service and make the ordering experience as smooth and efficient as possible.
Thank you for choosing Your Medicals and for your continued support!
Kind regards,
Your Medicals Team
Absolutely awful
Absolutely awful! Two weeks after placing order I had to chase to find out that they need more information before they can proceed with my order but status online was showing approved. I decided to cancel the order and more than two weeks after cancelling I still have not received a refund. Do not order from this company. They hold onto your money without fulfilling the order and you will have to chase numerous times to get your goods or money back.
29 juillet 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry to hear about your experience and sincerely apologise for the frustration and inconvenience caused.
We understand how disappointing it is to be waiting for a refund, and we want to reassure you that your refund has now been prioritised with our team. We’ll work to ensure this is processed as quickly as possible.
Thank you for bringing this to our attention. We really appreciate your patience and hope we can restore your confidence in Your Medicals.
Kind regards,
Your Medicals Team
DO NOT order from this company.
Do not waste your money!
Placed an order on 1st August and as of today the order has still not been dispatched. After multiple emails- some unanswered, I have decided to dispute the payment.
The communication is terrible, replies are the same excuses each time and empty promises.
Reply today 21st August:
At present, we are waiting for the incoming shipment. You can expect your order to be progressed for dispatch next week, and we’ll do our best to get it sent out as soon as possible. (I was told it would be dispatched last week too!)
As this medication is to be taken each week- if you order from this company you will NOT have your medication for your next dose, resulting in having to start over because X amount of weeks will have been missed!
I don’t really leave reviews but I just wish I had have read the reviews before wasting my money. I hope this help’s another person save their hard earned money!!
21 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry to hear about your experience and completely understand your frustration. We sincerely apologise for the delay and any inconvenience this has caused.
We’d really appreciate the opportunity to look into this for you and work towards resolving the issue as quickly as possible. If you could please send us your order number, our team will be happy to review your order and provide you with an update.
Thank you for bringing this to our attention, and we hope we can turn your experience around.
Kind regards,
Your Medicals Team
Pre Order product
Pre Order product, once you complete your assessment, your order was dispatched and great thing you could pay through clear pay which financially really help me out.
Thank you
17 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that your pre-order experience was smooth and that Clearpay helped make the payment more manageable for you. We’re also pleased that your order was dispatched promptly following your assessment.
Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support!
Kind regards,
Your Medicals Team 💙
Would not recommend
Placed an order over 2 weeks ago. Sent numerous emails that said it would be prioritised. Call Wednesday to be told they were awaiting more to arrive this week. I emailed again to say if wasn’t dispatch today I would need to cancel as I’m now late for my medication. I’ve now had an email to say it’s been cancelled and the refund will take 5-10 days .
Would not recommend using them !
21 août 2026
Avis spontané
Réponse de YourMedicals
We’re very sorry for the delay with your order and sincerely apologise for the frustration and inconvenience caused. We understand how important it is to receive your medication on time.
We can confirm that your refund was processed today. We appreciate your patience while this was resolved and sincerely apologise that your experience did not meet the standard we aim to provide.
Kind Regards,
Your Medicals Team
Very Easy
Ordering and going through the checks was very easy, when done checks and dispatch was very quick on this occasion.
Kept informed of the process at all stages.
25 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you for your fantastic 5-star review! We’re delighted to hear that you found the ordering and checks straightforward, and that your order was processed and dispatched quickly.
It’s also great to hear that our updates kept you informed throughout the process. We really appreciate your support and look forward to serving you again.
Kind Regards,
Your Medicals Team
Brilliant service
Have use yourmedicals for a while now brilliant service they keep you to date with deliveries, I have never had any issues with them easy to order service is good
10 juillet 2026
Avis spontané
Réponse de YourMedicals
Thank you so much for your fantastic review! We’re delighted to hear you’ve been using Your Medicals for a while and have consistently received a brilliant service.
It’s great to know you find ordering easy and appreciate our delivery updates. We truly value your continued support and look forward to serving you again.
Kind Regards,
Your Medicals Team
I placed my order on 3 August and
I placed my order on 3 August and, despite the order being approved, my order was never dispatched.
I contacted the company several times asking for an update and tracking information, but my messages were ignored for days. I was told that tracking would be sent once the courier collected the parcel, but I never received it.
The most frustrating part is the complete lack of communication. I paid for an order and expected either the product to be delivered or, at the very least, a clear explanation of what was happening.
I have now had to contact Clearpay to dispute the transaction and stop the remaining payments.
Very disappointing experience. Based on my experience, I would not order from this company again.
Update:
Honestly, this response is extremely disappointing.
I understand that you may be experiencing high demand, but that does NOT explain the complete lack of communication regarding my order.
My order was placed on 3rd August. I had to repeatedly chase you for an update, and instead of receiving a clear explanation or tracking information, I was left waiting with no proper response.
Saying “we’ve had a high level of demand” is a generic excuse, not an explanation for why customers are being ignored after taking their money.
If you are unable to process orders within a reasonable timeframe, you should be transparent about it BEFORE taking payment.
Customers deserve clear communication, realistic delivery times and basic customer service. Unfortunately, my experience with Your Medicals has been exactly the opposite.
10 août 2026
Avis spontané
Réponse de YourMedicals
We’re sorry to hear about the delay with your order and appreciate your patience.
We experienced a particularly high level of demand for our services, which resulted in some delays. Our dedicated team has been working hard to manage this increased demand and process orders as quickly as possible.
We’re committed to providing a reliable and professional service and are continually improving our processes to ensure a better customer experience.
Thank you for choosing Your Medicals and for taking the time to share your feedback.
Kind Regards,
Your Medicals Team
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