Soul Paw Avis 

90
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was able to get a picture of myself and my 2 fur babies ,both of which have crossed rainbow bridge. The way the program can create an image that was not at all from an original photo is pretty cool.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with the quality. I previously had a problem with one of the digital prints. Soul Paw sent me a rectified print, and I was more the happy with the end result. Highly recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The photos was spot on and the quality very good. My friend was surprised and couldn’t remember taken this photo, after I told him that soul paw put it together with separate photos, he was amazed as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really, really love this picture. I just lost my Chachi a week ago and my Otis two years ago. This gave me the opportunity to have a pic of both of them together. I really am grateful for this pictu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

SoulPaw was created to turn the moments you shared with your pet into something you can hold onto - not just as a memory, but as a feeling that stays. We believe the bond between you and your pet is made of quiet, everyday moments - the kind you don’t think about until they become memories. Every portrait is created to reflect that connection, with warmth, softness, and a sense of presence that feels true to what you shared. We create custom portraits from your photos, thoughtfully crafted to capture the connection between you and your pet. Each piece is personal, refined, and made to last - so it’s not just something you look at, but something you continue to feel. You can choose a digital version or a made to order physical piece, created just for you.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(90)

91 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great picture and we loved it!

Great picture and we loved it!

5 septembre 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you loved the picture! Your happiness means the world to us.

Noté 5 sur 5 étoiles

Super fun and great results.

It was fun to get to use the re-try link, as gives you the chance to work the image to get the perfect image. Once the image was selected, easy check out & fast delivery (I just selected the first option to have a pic emailed to me).

5 septembre 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re delighted to hear that you had fun using the re-try option and enjoyed being able to fine-tune your image until you found the perfect result! We’re also happy to know that the checkout was easy and that your portrait arrived quickly.

Noté 5 sur 5 étoiles

I received my portrait in seconds

I received my portrait in seconds. the process was so smooth.

5 septembre 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re delighted to hear that you received your portrait so quickly and that the whole process was smooth and easy! Your satisfaction means so much to us.

Noté 5 sur 5 étoiles

The photos was spot on and the quality…

The photos was spot on and the quality very good. My friend was surprised and couldn’t remember taken this photo, after I told him that soul paw put it together with separate photos, he was amazed as his dogs is not with him anymore 😢

3 septembre 2026
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Réponse de Soul Paw

Dear Riaan,

Thank you so much for sharing your wonderful feedback! We’re delighted to hear that the photos were spot on and that you were happy with the quality.

It’s especially touching to know that your friend was so surprised and amazed by the portrait. We’re truly sorry that his beloved dogs are no longer with him. Knowing that our portrait helped bring those precious memories back to life means so much to us. We’re honored to have been part of such a heartfelt moment.

Warm regards,
The SoulPaw Team.

Noté 5 sur 5 étoiles
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the process quick and loved the beautiful image! Your kind words mean so much to our team.

Noté 5 sur 5 étoiles

Love love my photo!

Love love my photo!! Better that expected! I printed it up big and framed it. So beautiful! My two dogs have passed and this was just incredible to have them both in my arms in this photo! THANK YOU!!

2 septembre 2026
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Réponse de Soul Paw

Thank you so much for sharing such a heartfelt message with us. We’re truly touched to hear how much you love your portrait. We’re deeply sorry for the loss of your two beloved dogs. Knowing that this portrait allowed you to have them both in your arms again and preserve that precious feeling means so much to us. We’re so happy that you had it printed, framed, and displayed as a beautiful keepsake.

Noté 4 sur 5 étoiles

Great photo.

Great photo.

2 septembre 2026
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Réponse de Soul Paw

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with your photo.

Noté 5 sur 5 étoiles

My neighbor just lost her pet and I…

My neighbor just lost her pet and I took a picture of her from her wedding and the dog in the backyard and they turned it into a beautiful portrait. I paid extra for the special touches which were worthwhile things like closing her mouth and giving her a nice smile and changing her clothing.

23 août 2026
Avis spontané
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Réponse de Soul Paw

Dear Linda,

Thank you so much for sharing this beautiful story with us! We’re truly touched that you created this special portrait as a gift for your neighbor after the loss of her beloved pet.

We’re delighted to hear that you were happy with the special touches, including her smile and clothing, and that they helped make the portrait even more meaningful. It means so much to know that we could help you create such a thoughtful and heartfelt gift.

Thank you for trusting Soulpaw with such a precious memory. We hope the portrait brings your neighbor comfort and joy during this difficult time.

Warm regards,
The Soulpaw Team.

Noté 5 sur 5 étoiles

This was a delightful experience!

This was a delightful experience. The job they did putting together the components into a final picture was wonderful! Beyond that, they went above and beyond to tweak my final picture to my liking. Try it, you won't be disappointed !

13 août 2026
Avis spontané
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Réponse de Soul Paw

Thank you so much for your wonderful and heartfelt feedback! We’re absolutely delighted to hear that you had such a delightful experience and were happy with how we brought all the elements together into your final portrait. It means so much to know that our team could go the extra mile and make adjustments to ensure the final picture was exactly to your liking. Your satisfaction is always our priority!

Noté 5 sur 5 étoiles

Beautiful pictures friends want to do…

Beautiful pictures friends want to do it also

3 août 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re delighted to hear that you loved your pictures and that your friends are inspired to create their own as well! Your recommendation means so much to us.

Noté 5 sur 5 étoiles

Having recently lost our beloved dog

Having recently lost our beloved dog, Eddie, the photo that was created gave us much comfort during a sad time.

4 août 2026
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Réponse de Soul Paw

Thank you so much for sharing your heartfelt message with us. We’re truly sorry for the loss of your beloved Eddie. It means so much to know that the portrait brought you comfort during such a difficult time. We’re honored to have created a special keepsake that helps keep Eddie’s memory and the love you shared close to your hearts.

Noté 5 sur 5 étoiles

I didn't have a picture of us this age

Absolutely beautiful work I didn't have a picture of us at the age we actually are, one of us is usually taking the snaps, as he's recently passed this just brightened my day, it was reasonably priced too.
Thank You
Mal

12 août 2026
Avis spontané
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Réponse de Soul Paw

Thank you so much for sharing such a heartfelt message with us. We’re truly sorry for your loss, but we’re deeply honored to know that this portrait brought some brightness to your day and gave you a beautiful image of the two of you together. We’re so glad we could help create a special memory that you didn’t have the opportunity to capture before. Your kind words about our work and pricing mean so much to us.

Noté 5 sur 5 étoiles

Problem resolved and my mistake

Thank you to Soul Paw for reaching out to me regarding my review. They did send me the download picture and responded to my email with helpful suggestions to find the download.
Thank you for that!!
Debbie Allbery

2 août 2026
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Réponse de Soul Paw

Dear Debbie,

We would like to confirm that your order was completed within the promised timeframe, and the download link for your product was previously sent to the email address provided with your order. However, it is possible that the email may have been filtered into your spam or promotions folder.

For this reason, we have sent the product to your email address again. We have also sent another email containing a direct link to view and download your product for your convenience. Please kindly check your spam or promotions folder if you do not see our email in your inbox.

Additionally, in your review, you mentioned that you had sent us two emails. However, we would like to clarify that we have not received any emails from you. We have also attached evidence showing that no emails from your address were received by our support team.

Now that the file has been resent to you, if you have received your product and everything is in order, we kindly ask that you consider editing or removing the review, as it does not accurately reflect the service provided or the communication history associated with your order.

Of course, if you still need any assistance accessing your product, please do not hesitate to contact us. We are always happy to help.

Sincerely,
The Soulpaw Team.

Noté 5 sur 5 étoiles

I used this site for two separate photo…

I used this site for two separate photo gifts as the subjects were for 2 adults plus a dog. Both were fantastic, and the recipients were both surprised and pleased with their ‘gift!’
Price was very reasonable.

3 août 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that both of your portraits turned out fantastic and that the recipients were so surprised and pleased with their gifts! It means so much to know that our portraits helped you create such special and memorable gifts. We’re also glad you found the pricing reasonable!

Noté 5 sur 5 étoiles

I love my picture

I love my picture. I was amazed at the turnaround and the quality thank you very much.

3 août 2026
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Réponse de Soul Paw

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your portrait and were impressed by both the quality and the quick turnaround! Your kind words mean so much to our team.

Noté 5 sur 5 étoiles

Ordering was very easy

Ordering was very easy. I loved how it turned out

3 août 2026
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Réponse de Soul Paw

Thank you so much for your lovely feedback! We’re delighted to hear that you found the ordering process so easy and that you loved how your portrait turned out! Your happiness means the world to us.

Noté 5 sur 5 étoiles

So happy with our beautiful photo.

I have never been so pleased and impressed with a photo in my life, like this one.
Thank you so much for putting us all together in such a beautiful photo. We love it!!!

2 août 2026
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Réponse de Soul Paw

Thank you so much for your incredibly kind and heartfelt feedback! We’re absolutely thrilled to hear that this portrait is one of the most beautiful photos you’ve ever had and that you love seeing everyone together in one special image. Knowing that we could create something that brings you so much joy means the world to our entire team. Thank you for trusting SoulPaw to bring these precious memories together.

Noté 5 sur 5 étoiles

Haven’t received anything

Beautiful photos of my and my Dexter.
Thank you very much
Regards

2 août 2026
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Réponse de Soul Paw

Dear Jane,

We have delivered your product to the email address you used when placing your order. Please note that the email may be in your Spam or Promotions folder. This information was clearly stated on our website during the ordering process and was also included in your order confirmation email.

For your convenience, we have also sent you a separate email containing the product link and evidence confirming the delivery time.

Once you have confirmed the information above, we kindly ask that you correct or remove your review, as it does not accurately reflect the delivery of your order.

Sincerely,
The Soulpaw Team.

Noté 5 sur 5 étoiles
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Réponse de Soul Paw

Thank you so much for your kind feedback! We’re delighted to hear that you loved the pictures. It means a lot to us to know you’re happy with the results! We truly appreciate your support and hope to create something special for you again in the future.

Noté 3 sur 5 étoiles

I love the picture

I love the picture, as does my family, all except for the white sweaters. We don’t wear sweaters in California! Everyone comments on that! Unrealistic for us!! Wish that could be fixed!! Will it cost me to change it ??

4 août 2026
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Réponse de Soul Paw

Dear Donna,

We offer a “Refined Portrait” option, which allows you to leave notes describing any specific details or adjustments you would like in your final image. Our team will carefully review your notes and manually refine the image accordingly.

Please make sure to select the correct product option and leave your notes clearly so our team can process your order according to your requests.

If you need any further assistance, please feel free to contact our customer support team at [cs@yoursoulpaw.com]

Sincerely,
The Soulpaw Team.

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