I was able to get a picture of myself and my 2 fur babies ,both of which have crossed rainbow bridge. The way the program can create an image that was not at all from an original photo is pretty cool.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very pleased with the quality. I previously had a problem with one of the digital prints. Soul Paw sent me a rectified print, and I was more the happy with the end result. Highly recommend.
L'entreprise a répondu
The photos was spot on and the quality very good. My friend was surprised and couldn’t remember taken this photo, after I told him that soul paw put it together with separate photos, he was amazed as... Voir plus
L'entreprise a répondu
I really, really love this picture. I just lost my Chachi a week ago and my Otis two years ago. This gave me the opportunity to have a pic of both of them together. I really am grateful for this pictu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SoulPaw was created to turn the moments you shared with your pet into something you can hold onto - not just as a memory, but as a feeling that stays. We believe the bond between you and your pet is made of quiet, everyday moments - the kind you don’t think about until they become memories. Every portrait is created to reflect that connection, with warmth, softness, and a sense of presence that feels true to what you shared. We create custom portraits from your photos, thoughtfully crafted to capture the connection between you and your pet. Each piece is personal, refined, and made to last - so it’s not just something you look at, but something you continue to feel. You can choose a digital version or a made to order physical piece, created just for you.
Coordonnées de contact
Etats-Unis
- cs@yoursoulpaw.com
- yoursoulpaw.com
4,6
Excellent
90 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We were very pleased with what we got
We were very pleased with what we got. We lost our Sophie a month ago the family has not been the same.
We thank for the wonderful pic. Price was good. The service was great.
31 juillet 2026
Réponse de Soul Paw
Thank you so much for sharing your heartfelt message. We’re truly sorry for the loss of your beloved Sophie. We know how difficult it can be when a cherished member of the family is no longer there, and we hope this portrait brings you some comfort during this difficult time. We’re so glad that you were pleased with the portrait, the price, and our service. It means a lot to us to know that we could help preserve a beautiful memory of Sophie for your family to cherish.
Picture perfect 👌
I love the picture and enjoyed it! I share to my family and can’t believe the outcome of it! It looks beautiful 😍
31 juillet 2026
Réponse de Soul Paw
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your portrait and were amazed by the beautiful result! We’re so happy that you enjoyed sharing it with your family and that they could appreciate it too.
Absolutely fabulous service
Absolutely fabulous service! A great choice of options, 1 pet, more pets, 1 person, the quality is fab and a great price .Arrived so quickly in my in box... now ive got my 2 boys(dogs) , who never met each other in my arms! Love it , ready now to get it into a canvas.Thank you!
31 juillet 2026
Réponse de Soul Paw
Dear Glynis,
Thank you so much for sharing your heartfelt message with us. We’re truly sorry for the sudden loss of your beloved Willow. Losing such a special companion so unexpectedly, especially at such a young age, is incredibly difficult.
It means so much to us to know that this portrait brings a smile back to your face and helps you feel a little closer to Willow. We’re honored to have created such a precious keepsake of the beautiful bond you shared.
Warm regards,
The Fur Kinship Team.
I paid for the $20 picture never sent…
I paid for the $20 picture never sent to my email
I still have not received it.
I've sent an email no response this is sad..
31 juillet 2026
Avis spontané
Réponse de Soul Paw
Dear Robin,
Thank you for contacting us. We have carefully checked our system multiple times using different methods, but unfortunately we were unable to locate any order that appears to be associated with your information.
Could you please help confirm whether the order might have been placed using a different email address? If so, kindly share it with us so we can assist you more quickly. Alternatively, if you are able to provide the order number or order ID, that would also be very helpful.
We look forward to your response.
Update: Remove or correct this review immediately. The customer never purchased anything from our business, yet still chose to leave a review about our service. This makes the review completely misleading and dishonest.
Best regards,
The Soul Paw Team.
What a wonderful gift to give to someone!
Had this made for my sister. She loved it. Everyone who has seen it loves it. Very professional looking. Earns the "hang on the wall" star. Thanks so much for doing such a great job!
27 juillet 2026
Avis spontané
Réponse de Soul Paw
Dear Diane,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your sister loved the portrait and that everyone who has seen it has been impressed!
It means so much to us that you found it professional-looking and worthy of a special place on the wall. We’re honored to have helped you create such a meaningful gift for your sister.
Thank you for trusting Soulpaw and for your kind words. We truly appreciate your support!
Warm regards,
The Soulpaw Team.
Réponse de Soul Paw
Thank you so much for your heartfelt feedback! We’re delighted to hear that you found your portrait beautiful and truly priceless. Your kind words mean so much to us.
Réponse de Soul Paw
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your portrait and that it’s received so many compliments! Your kind words mean the world to us.
I was amazed how separate photographs…
I was amazed how separate photographs of a much loved cat and my partner came together to express them as one as they are in real life. The quality of the photograph is outstanding and a perfect gift for a birthday celebration. Thank you Soul Paw. Very pleased to purchase a quality product as described on your website.
15 juillet 2026
Avis spontané
Réponse de Soul Paw
Dear Tom,
Thank you so much for your wonderful and thoughtful feedback!
We’re absolutely delighted to hear that you were amazed by how we could bring separate photographs of your beloved cat and your partner together to create a portrait that reflects the special bond they share in real life.
It means so much to us that you were pleased with the outstanding quality of the portrait and that it made the perfect birthday gift. Thank you for trusting Soulpaw and for sharing your experience, we’re honored to have created something so special for you! ❤️
Warm regards,
The Soulpaw Team.
Réponse de Soul Paw
Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with our excellent and prompt service. Your support means the world to us.
The pictures are very lifelike except…
The pictures are very lifelike except for the size of the dogs. If there was a way to let the program know the breed perhaps that would help with the AI images
3 juillet 2026
Réponse de Soul Paw
Thank you so much for your valuable feedback! We’re delighted to hear that you found your portraits to be very lifelike.
Réponse de Soul Paw
Thank you so much for your kind feedback! We’re delighted to hear that you were very pleased with your portrait. Your support means the world to us.
The digital photo of my two…
The digital photo of my two grandchildren and my dog is amazingly beautiful! Nobody in the picture has that funny AI look. This photo has become the joy of my life!
3 juillet 2026
Réponse de Soul Paw
Thank you so much for your heartfelt feedback! We’re absolutely delighted to hear that your portrait of your two grandchildren and your dog turned out so beautifully. It means the world to us to know that the portrait looks so natural and has become such a special source of joy in your life.
Great app
Great app, nice to have keepsake photos with our present pets and with ones thats passed on. Overall just a fun and great way to have professional photos at the comfort of your home. Just wished you can update with more people and pets rather than two people and two pets. Still happy and satisfied. I’ve already ordered three photos.
2 juillet 2026
Réponse de Soul Paw
Dear Cristina,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed creating keepsake portraits with both your current pets and those who have crossed the rainbow bridge. It’s especially meaningful to know you appreciate being able to create professional quality portraits from the comfort of your home.
We also truly appreciate your suggestion about allowing more than two people and two pets in a portrait. Feedback like yours helps us continue improving our service.
Thank you for your continued support and for trusting Soulpaw with your precious memories. We’re honored that you’ve already created three portraits with us!
Warm regards,
The Soulpaw Team.
I really like the final result
I really like the final result. I was just under the impression that I would receive a poster because it says to review your final product then a poster would be submitted. I guess I misunderstood the point.
3 juillet 2026
Réponse de Soul Paw
Dear Evangelina,
We sincerely apologize for the inconvenience you may have experienced. We would like to kindly clarify, as there may have been a misunderstanding regarding the order you placed.
Your order is for a digital file, which means the product you receive will be a high-resolution digital image delivered to the email address used when placing your order. For this reason, there will be no physical package shipped to your address.
We hope this explanation helps clarify the situation.
Best regards,
The Soulpaw Team.
I ordered a photo 1 month ago and have…
I ordered a photo 1 month ago and have not received it
Can you let me know if it’s on its way.
Regards Rhonda Dixon
3 juillet 2026
Réponse de Soul Paw
Dear Rhonda,
Thank you for your feedback.
We previously sent your digital order to your email address. It is possible that the email containing your product was filtered into your Spam or Junk folder, so we kindly ask you to check those folders as well. This information is also clearly stated on our website, although it may have been overlooked.
We have now resent your order. In addition, we have attached your digital product along with proof of the original delivery time in the email we have just sent. You can view and download your product directly from that email.
Once you have received your order, we kindly ask that you edit or remove your review to reflect that your product has been successfully delivered.
Kind regards,
The Soul Paw Team.
Great photo best ever my best
3 juillet 2026
Réponse de Soul Paw
Thank you so much for your wonderful feedback! We’re thrilled to hear that you think your photo is the best ever. Your kind words mean so much to our team.
Excellent end result.
Excellent end result though needed to try a couple of times before fully satisfied.
3 juillet 2026
Réponse de Soul Paw
Dear John,
Thank you so much for your valuable feedback! We’re delighted to hear that you were happy with the final result.
We also truly appreciate your patience throughout the revision process. It means a lot to us that we were able to create a portrait you were fully satisfied with in the end.
Warm regards,
The Soulpaw Team.
Réponse de Soul Paw
Thank you so much for your lovely feedback! We’re so happy to hear that your husband loved your picture. Knowing that it brought joy to both of you means so much to us.
My Lucy
My furbaby Lucy passed away and I didn’t have any pictures of us together.
So the pictures from Soul Paw made it possible, and they mean the world to me.
2 juillet 2026
Réponse de Soul Paw
Dear Sheila,
Thank you so much for sharing your heartfelt story with us.
We’re truly sorry for the loss of your beloved Lucy. It means so much to us to know that we could help create a photo of the two of you together when you never had one before. Knowing that this portrait means the world to you is the greatest compliment we could receive.
Thank you for trusting SoulPaw with such a precious memory. We’re honored to help keep Lucy close to your heart.
Warm regards,
The SoulPaw Team.
I never got my picture I paid $30 for it
3 juillet 2026
Réponse de Soul Paw
Dear Marlene
Thank you for your response! We have already sent your artwork to your email address. The email may have been filtered into your spam or junk folder, so we kindly ask you to check there as well.
We have also resent the email for your convenience. In addition, we’ve attached your artwork directly to your email, and you can also view and download it using the attachment.
If you need any further assistance, please don’t hesitate to let us know.
Best regards,
The Soul Paw Team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.