The agent took a good experience and elevated it to the fantastic level. Dana Couture was helpful and thorough. What made it superior was her personality and perseverance in finding the product that b... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was very pleased with the professionalism and knowledge of Ms. Dunning. She was patient with the questions I asked even when I asked more than once. I wanted to make certain my father was getting al... Voir plus
L'entreprise a répondu
Alexis was so full of information. She had answers for every question that I asked. During our conversation near the end, the call was actually dropped. And we were, oh no! But she was quite resource... Voir plus
L'entreprise a répondu
The agent, Lisa Booth, was very helpful in reviewing options/benefits. In reviewing my current coverage she found that my policy will not be available as of Jan 1, 2027. With the deadline to sign up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
6300 Bridgepoint Parkway, 78730 , Austin, Etats-Unis
- 773-200-0003
- assist@yourwayinsurance.com
- yourwaymedicare.com
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Your Way Insurance
Thank you, Shannon, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that you found our representative to be both polite and thorough. Providing clear, comprehensive information while treating our members with courtesy and respect is a top priority. We truly appreciate your kind words and will be sure to share your recognition with the representative who assisted you. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Xavier was very helpful and honest…
Xavier was very helpful and honest explained everything was patient. Hope everything goes as planned with my new plan 10/22/26
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Roseanna, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Xavier was helpful, honest, and patient throughout your experience. Providing clear explanations and ensuring our members feel informed and supported are very important to us. We appreciate your recognition of Xavier's exceptional service and will be sure to share your kind words with him and his leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
He was very thorough with my many…
He was very thorough with my many questions. Friendly
Made sure I understood when I asked for explanations.
Thank you Ivy
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Rose, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Ivy was friendly, thorough, and took the time to answer your many questions. Ensuring our members fully understand their options and feel comfortable asking for additional explanations is an important part of the service we strive to provide. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
SERGIE TOOK HIS TIME TO MAKE SURE I…
SERGIE TOOK HIS TIME TO MAKE SURE I UNDERSTOOD WHAT TO EXPECT. HE ANSWERED ALL MY QUESTIONS.
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Darlene, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that Sergio took the time to ensure you understood what to expect and thoroughly answered all of your questions. Providing clear information and guidance is an important part of delivering exceptional service to our members. We truly appreciate your recognition of Sergio's patience and commitment to helping you make informed decisions. We will be sure to share your kind words with Sergio and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Suzanne has been my insurance agent for…
Suzanne has been my insurance agent for a number of years. I keep returning to her for my Medicare needs. A wonderful lady!
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Teresa, for taking the time to share your feedback with Your Way Insurance. We are honored to hear that Suzanne has been your trusted insurance agent for many years and that you continue to return to her for your Medicare needs. Building long-term relationships through exceptional service, knowledge, and genuine care is something we value greatly. Your kind words and continued confidence in Suzanne are a wonderful reflection of her dedication to helping our members. We truly appreciate your loyalty and will be sure to share your recognition with Suzanne and her leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Suzanne was completely professional
Suzanne was completely professional. We got all my doctors in place with this new plan. I appreciate her efforts to actually finding all my doctors within the Medicare framework. Very nice work.
21 octobre 2026
Réponse de Your Way Insurance
Thank you, Oswaldo, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Suzanne provided professional service and went above and beyond to ensure your doctors were included with your new plan. Taking the time to research provider networks and help members find the coverage that best meets their healthcare needs is an important part of the service we strive to provide. Your appreciation for Suzanne's efforts and attention to detail is greatly valued. We will be sure to share your kind words with Suzanne and her leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Deceitful salesman
Your salesman did not say the name of your company. Said he was wirh Anthem. Told the current policy would not be available Jan 1 and Larry would be completely with out coverage. Inother words he lied
15 octobre 2026
Réponse de Your Way Insurance
Thank you, Roberta, for bringing this matter to our attention. At Your Way Insurance, we strive to provide clear, accurate, and transparent communication to every member. We sincerely apologize for any confusion or frustration you experienced during your enrollment discussion. We understand how important clear, accurate, and transparent communication is when making healthcare coverage decisions. A member of our Member Services team will be reaching out to discuss your concerns in more detail and address any questions regarding your coverage. We appreciate you sharing your experience, as it helps us identify opportunities for improvement and better serve our members. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
I am able to keep my PCP and any…
I am able to keep my PCP and any specialist that I already have and the same pharmacy. I was offered coverage to cover hospital stays.Some of the co-pays are lower.
22 octobre 2026
Réponse de Your Way Insurance
Thank you for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that you were able to keep your primary care provider, specialists, and pharmacy while securing coverage that meets your healthcare needs. It's especially rewarding to know that the plan offers benefits such as hospital coverage and lower copays that provide added value and peace of mind. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Chris was easy understood was very…
Chris was easy understood was very thorough and was in no way pushyand I appreciated thatl
22 octobre 2026
Réponse de Your Way Insurance
Thank you, James, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Chris was easy to understand, thorough, and respectful throughout the conversation. We understand that choosing a health plan is an important decision, and it is encouraging to know that Chris provided the information you needed without making you feel pressured. Providing clear guidance and a comfortable, member-focused experience is something we strive for every day. We truly appreciate your kind words and will be sure to share your recognition with Chris and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Insurance Broker Jennifer was…
With my Insurance Broker Jennifer was very helpful! She has been helping my husband and I for several years now! It just seems so simple to understand when she explains things! Also provides the plan thats works for each of us.
15 octobre 2026
Réponse de Your Way Insurance
Thank you, Rochelle, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Jennifer has been such a helpful resource for you and your husband over the years. Building lasting relationships with our members through knowledgeable guidance and personalized service is something we value greatly. It's wonderful to know that Jennifer makes the process easy to understand and takes the time to explain things clearly while helping you find plans that best fit your individual needs. Your continued trust in her services is the highest compliment she can receive. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Réponse de Your Way Insurance
Thank you, Brad, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that you found our representative to be nice and helpful. Providing friendly, knowledgeable service and ensuring our members feel supported are important parts of the experience we strive to deliver. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Medicare 3 Healthcare
The rep was very helpful and through in discussing the different plans and showed great interest in my personal doctors and prescription drugs. I can't think of her name right now but I think she is in Chicago. She did a excellent job
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Steve, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that our representative was very helpful and thorough when discussing the different plan options with you. Taking the time to understand our members' healthcare needs, including their doctors and prescription medications, is an important part of helping them find the coverage that best fits their situation. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
we set and discuss what was the best…
we set and discuss what was the best for me on different plans and i decide this one was best way to go
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Herbert, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that you had the opportunity to review and discuss different plan options to determine which one best met your needs. Making informed healthcare decisions is important, and we are glad our representative was able to guide you through the process and help you feel confident in your choice. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Robin was incredible all questions…
Robin was incredible all questions answered thx Robin
15 octobre 2026
Réponse de Your Way Insurance
Thank you, Brian, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Robin provided such an incredible experience and was able to answer all of your questions thoroughly. Ensuring our members feel informed, supported, and confident in their healthcare decisions is a top priority. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Took special response time to explain…
Took special response time to explain everything to me . That's called great customer service. Found out things that I didn't about . Replace my insurance with better insurance than before . Even got to keep my same Dr's .
22 octobre 2026
Réponse de Your Way Insurance
Thank you, Diane, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that our representative took the time to thoroughly explain everything and provide the level of service you deserve. Taking the time to educate our members and ensure they understand their coverage options is an important part of the experience we strive to provide. We are especially pleased to know that you found a plan that better meets your needs while allowing you to keep your current doctors. Your recognition of the exceptional customer service you received is greatly appreciated. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Agood experience with the agent,also…
Agood experience with the agent,also very informative.
15 octobre 2026
Réponse de Your Way Insurance
Thank you for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that you had a great experience with our agent and found the information provided to be helpful and informative. We strive to ensure our members have a clear understanding of their options so they can make confident healthcare decisions. We truly appreciate your kind words and will be sure to share your recognition with the representative who assisted you. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
David Whitehead was the greatist
David Whitehead was the greatist: he explained everything and took his time. He is a walking tome!
15 octobre 2026
Réponse de Your Way Insurance
Thank you, Kelly, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that David Whitehead provided such an outstanding experience. Taking the time to thoroughly explain coverage options and ensure our members fully understand their benefits is an important part of the service we strive to provide. Your description of David as a "walking tome" speaks volumes about his knowledge and dedication to helping members make informed decisions. We truly appreciate your kind words and recognition of his expertise, patience, and commitment to exceptional service. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Réponse de Your Way Insurance
Thank you, John, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that your representative was thorough in reviewing your options and was able to help you find a plan that both reduced your costs and increased your coverage. Providing personalized guidance and helping our members maximize their benefits is a key part of the service we strive to deliver. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
Josephine is a joy to work with
Josephine is a joy to work with; she took her time to research to find the plan that would work best for my condition and providers. She was supportive and explained every step of the process, she is patient, detailed and experienced. I truly appreciate the effort and time she took to assist me. Her kindness and professionalism made all the difference, and I would gladly recommend her services to anyone looking for reliable and helpful support. Thank you so much for your assistance!
22 octobre 2026
Réponse de Your Way Insurance
Thank you for sharing this wonderful feedback with Your Way Insurance. We are delighted to hear about your positive experience with Josephine. Her dedication to researching the best options for our members, providing clear guidance, and delivering compassionate service truly reflects the level of support we strive to provide. We will be sure to recognize Josephine for her outstanding commitment, professionalism, and attention to detail. Thank you for taking the time to acknowledge her efforts and for recommending her services. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
She explain everything
21 octobre 2026
Réponse de Your Way Insurance
Thank you, Leo, for taking the time to share your feedback with Your Way Insurance. We are pleased to hear that your experience was a positive one and that everything was explained clearly. Providing clear, understandable information is an important part of delivering excellent service, and we appreciate your recognition of those efforts. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
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