Pretty
I bought them for my bathroom and they look nice.They are real crystal, not plastic,so they weigh a little bit and look neat
9 avril 2026
Avis spontané
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3,9
Bien
13 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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If I could rate it zero stars I would
If I could rate it zero stars I would. I don’t even know where to start. It took 2 months to receive the cheap chandlier. It was advertised as a ceramic light fixture but what I received is PLASTIC ! This is the ugliest light fixture I have ever seen and these people should be out of business.
16 janvier 2026
Avis spontané
Réponse : Yovalighting
Hi Tiger,
We’re truly sorry to hear about your experience — this is not the standard we aim to deliver.
First, regarding the material:
Our chandeliers are crafted based on the specifications listed at the time of purchase. If there is any discrepancy between what was advertised and what you received, we take that very seriously and would like to investigate immediately.
Second, about the delivery time:
Your order was a made-to-order piece, which typically involves a production period before shipping. That said, we understand how frustrating delays can be, and we apologize if the timeline was not communicated clearly enough.
Most importantly — we want to make this right.
Please contact us directly at support@yovalighting.com
with your order details and photos of the item received. Our team will review this case as a priority and offer a proper solution.
We also invite you to view some of our completed installations here:
https://yovalighting.com/pages/inspirational-gallery
These reflect the level of quality and finish we consistently deliver.
We stand behind our products and service, and we appreciate the opportunity to resolve this properly for you.
Best regards,
Yovalighting Team
I received a cheap knock off from China
I received an item that had frayed wiring and the fixture was not the same quality as the one I had received from another vendor. This was a cheap knockoff of the same fixture I ordered from another company. The fixture sent was missing several parts. Once I complained the company ghosted me.
23 octobre 2025
Avis spontané
Réponse : Yovalighting
Hi Lynn,
We’re very sorry to read this — and we take your concerns seriously.
First, we want to clarify that we do not ignore or “ghost” our customers.
If you did not receive a response, it’s likely that your message did not reach us or was filtered. We always respond to after-sales inquiries and support our customers through resolution.
Regarding the product:
What you described (frayed wiring and missing parts) is not acceptable and does not reflect our quality standards. Every fixture is inspected before shipment, so we would like to investigate what may have gone wrong in this case.
We would really appreciate the opportunity to resolve this properly for you.
Please contact us directly at support@yovalighting.com
with your order details and photos of the issue. We will prioritize your case and arrange a solution — whether that means sending replacement parts, a full replacement, or another appropriate resolution.
For reference, you can also view some of our completed projects here:
https://yovalighting.com/pages/inspirational-gallery
This reflects the level of quality we consistently aim to deliver.
We stand behind our products and service, and we hope to make this right for you.
Best regards,
Yovalighting Team
Wrong color at first
They sent me the wrong finish, but quickly swapped it for free.
15 septembre 2025
Didn't realize it came with a warranty
Didn't realize it came with a warranty, that was a nice surprise.
8 septembre 2025
Customer service actually checked in…
Customer service actually checked in after delivery to make sure I was happy. That was cool.
7 septembre 2025
Looks good in my space
The package received includes installation instructions. Didn't take long to set up.
6 octobre 2025
Simple but elegant design
Simple but elegant design, my friends keep asking where I bought it.
3 octobre 2025
The lamp feels heavy and well-made
The lamp feels heavy and well-made, not flimsy at all.
2 octobre 2025
Better than the photos
Honestly, the chandelier looks way nicer in real life. Totally changed the look of my dining room.
30 septembre 2025
Shipping could be faster
It took about two weeks to arrive, slower than I hoped, but the pendant was worth waiting for.
24 septembre 2025
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