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Lisez les avis des autres

Noté 5 sur 5 étoiles

Zeel's massage therapist listen to what your needs are and then provides the care and experience to match. They are always very friendly and professional. The ability to have them come to our locati... Voir plus

Noté 1 sur 5 étoiles

Guy they sent wasn't very good. Blew up my toilet twice with diarrhea. Really bad customer service. I told the VA it didn't work out after text after text to keep you hanging on and waiting to get sc... Voir plus

Noté 5 sur 5 étoiles

Zeel did a great job providing chair-massage services for our wedding day. The booking process was simple and effortless via their online booking system. In addition, the massage therapists were v... Voir plus

Noté 5 sur 5 étoiles

I’ve been using Zeel for nearly 8 years getting at least 1 massage a month. The ability of having a good quality therapist available nearly on demand is amazing. I’ve got a roster of amazing therapist... Voir plus

À propos de l'entreprise

  1. Centre de bien-être
  2. Pharmacie

Informations provenant de diverses sources externes

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My husband and I got the couples…

My husband and I got the couples massage and both therapists were absolute amazing! They were definitely masters of their skill and very pleasant! Would highly recommend Zeel, this was definitely much needed. Thank you!

30 novembre 2020
Noté 5 sur 5 étoiles

Each masseuse has been great

Each masseuse has been great. So easy to schedule and make a massage happen. Definitely get the membership and treating yourself couldn’t be any easier!

29 novembre 2020
Noté 5 sur 5 étoiles

Great app

Great app. Great support. Incredible massage therapists.

17 novembre 2020
Noté 5 sur 5 étoiles

Swedish massage on point

We ordered the couples massage, one after the other. The massage was wonderful very relaxing the music provided by the masseuse was perfect. The masseuse was very attentive to our trouble areas. I highly recommend for others to try Zeel.

21 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

The service was amazing

The service was amazing! Glad to use Zeel once again. She arrived on time and well prepared. Hit all of the spots I needed and listened to my feedback, I was so relaxed and almost fell asleep!

I can't wait to use again :)

21 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service! Very health-conscious & safe.

My wife and I have been very very pleased with the customer service we have received from Zeel. They provide a high-level a personal service and try to provide the preferred Massage Therapist. They are very timely in communicating the status of the arrival of the massage therapist. If there are any difficulties, they are quick to resolve them.
We have been using Zeel for about three months during the pandemic. We are very comfortable having the Massage Therapists come into our home because of the extensive health precautions they take.
Overall, we are 100% pleased with the services we have received from Zeel.

17 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I am a therapist with zeel

I am a therapist with zeel. I am located in CT and as a therapist wanted to share my experiences, which have been nothing short of wonderful. On the therapist end it works like this- you sign up with them and you pick a few locations you are willing/able to travel to. Requests come thru via text messages all day everyday, you have complete control of where you work and how much you work. If you accept a request you have now accepted responsibility for that appointment. You receive reminders until you have completed your appt. if you have ANY issues, you text them and usually receive a response quickly. Clients are paying good money for a high end service and as a therapist you should be willing and able to provide that. Be on time! Have working equipment in GOOD condition! (I have been embarrassed by some therapists who show up with ripped or torn tables. Wrinkled wadded up sheets, wearing sweatpants and a crap tshirt). I personally bring hot towels, music, I have a table warmer, and freshly laundered and folded linens as needed. I almost always get prioritized by clients and i usually hear their prior experiences. Pay is good and timely. If you want it, it’s there, but your going to have to work for it✌️
Kristine

8 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Horrible - Unprofessional

Horrible - Unprofessional customer service. Despite all the negative reviews I decided to give them a shot. My husband and I scheduled a couples massage for our 6 year anniversary.
We could've went through a site like thumbtack.com to book a massage for $80 each ($160 total) but instead we decided to pay $260 dollars because I didn't want to deal with reaching out to two different people, scheduling them at the same time and also making sure they were comfortable working with someone else in the same room.

So we bit the bullet and booked through Zeel. 3 days later our appointment was confirmed and we were given names of masseuse who were assigned to us.

2 hours before out appointment they informed us that one of the masseuse was no longer available (didn't apologize, didn't give a valid reason, didn't give us a call, just a generic text message). We were given an option to cancel or have one masseuse do back to back.

IF WE WANTED TO DO BACK TO BACK we would've booked through thumbtack (the same masseuse is on there as well) we paid extra to get a service that was not given to us.

So disappointed in them. It ruined the whole experience. I WILL NEVER BOOK THROUGH ZEEL AGAIN. I understand situations arise and things happen but they can at-least CALL and apologize or try to make it up to us.

NEVER AGAIN. Absolutely horrible service.
BOOK THROUGH thumbtack!!!!

11 août 2020
Avis spontané
Logo de Zeel

Réponse : Zeel

We're not sure how we missed this review. We're sorry to hear about this. We'd love the opportunity to make it up to you. If you'd reach out to us at help@zeel.com, we'd love to try

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