I love the boxes. But I really don’t like the fact that tracking the packages is impossible. It gets as far as “Label Created” and then nothing. It stays that way and then I have to contact the compan... Voir plus
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Lisez les avis des autres
The website is easy to use, and the customer service is excellent!!! I love all the bracelets I’ve purchased, too!!!
Products appear to be nice from online view. My issue was with the discount offered. I signed up for the discount/marketing but did not receive it on my order. It was just a little frustrating trying... Voir plus
Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Coordonnées de contact
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, Etats-Unis
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
4,2
Bien
219 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Being forced to continue receiving for…
Being forced to continue receiving for 24 months is outrageous and wrong. You can’t even pause the subscription or cancel until after 24 months. If I knew this I never would have have signed up.There are much better services out there that are less expensive and don’t hold you to them for 2 years.
26 décembre 2025
Réponse de Zencrafthouse
Hi, thank you for leaving your feedback. Your monthly subscription can be cancelled at any time. The long commitment you saw must be due to a mistake during the account setup. Please feel free to reach out to us at support@zencrafthouse.com so we can help you with your account issue.
The merchandise was nice
The merchandise was nice. I love the bracelet and the stones and the rocks. Very happy with all that stuff.
26 décembre 2025
did not get yet but I have used your…
did not get yet but I have used your store before and all was great,thankyou
26 décembre 2025
Great products and customer service!
26 décembre 2025
Love the bracelets I’ve purchased
Love the bracelets I’ve purchased! Prompt delivery!
26 décembre 2025
I ordered the first box and then…
I ordered the first box and then canceled. It sent me a second box. When I looked at my account it said it was canceled. Yet I still got charged $43??? No one is answering the phone so I guess I’m going to dispute it with my credit card company. So scammy.
6 décembre 2025
Avis spontané
Réponse de Zencrafthouse
Hi Nancy, thank you for contacting us. We've tried to reach you a couple of times via email and phone, but we haven't received your response. As we mentioned, no one answered the phone because you called us on the weekend during our off-hours. I also checked and saw that we never got a record that you cancelled your subscription. That was why when I checked, your account was still active. Anyway, we've cancelled it for you now, so rest assured you won't be charged in the future. Thanks again, and please reach out to us in the future if you need further help.
The bracelet has help my body.
The bracelet I bought has helped me with my pain and sleep better.
26 juillet 2025
Love the amethyst necklace and the…
Love the amethyst necklace and the sleep oil. Used the oil last night and slept so good
26 juillet 2025
Loved 😍 this store!!!
Loved 😍 this store!!!! I will definitely order again and again amazing experience!!!!!!!
14 juillet 2025
Avis spontané
I am pleased with the merchandise
The Zenhouse company is shipping wonderful products and working hard to fulfill orders. I am very pleased with the customer service I am receiving.
7 juillet 2025
Réponse de Zencrafthouse
Hi Dominic, my apologies for the delay! Last month we experienced a high volume of orders for this monthly box so it took a bit longer to fulfill them. I explained about this in my email to you and you said it was OK. Feel free to let me know if I can assist you further.
Réponse de Zencrafthouse
Hi Pat, may I know if there is anything I can help you with your order? We are willing and ready to make things right for you, and our Customer Service contacted you via email.
I made a review of a product I had…Great customer service
I made a review of a product I had purchased from Zencrafthouse. While good quality, it did not fit correctly. Customer Service quickly reached out and replaced the product. New product is perfect. All items I have purchased are high quality. Wonderful company. Thank you.
21 mai 2025
Ordered a subscription with "cancel"…
Ordered a subscription with "cancel" anytime. I want to try it out. Cancel, if I like it, reorder and continue. I am unable to cancel for 24 cycles, even though it says I can cancel anytime.
I have tried messaging and calling. Calling goes to someone's voicemail no mention of the company, which seems random.
1 juin 2025
Avis spontané
Réponse de Zencrafthouse
Hi [ Michael ],
Thanks for reaching out! Since this is your first order, it’s part of our Special Offer Box, which is designed as a one-time, non-cancelable box to start your subscription.
As mentioned in the offer, you can cancel anytime after receiving your first box. Your order has already been processed, but once your first box arrives, we’ll gladly help you cancel if you wish.
We truly appreciate you giving our Energy Medicine Box a try and hope you enjoy the healing benefits it offers. Let us know if you have any questions — we’re always here to help!
Warm regards,
ZenCraftHouse Team
My bracelet arrived and it is…
My bracelet arrived and it is beautiful. I ordered a 7 when I should have ordered a 6. But it was my mistake and I am dealing with it. I get compliments on it all the time. I suffer from scoliosis pain and after having surgery last year removing a tumor and 1 ovary, I was laid up and couldn't exercise and now I need to lose the weight I gained while being laid up. I hope it helps.
20 mai 2025
lost product when i didn't receive my first monthly…
when i didn't receive my first monthly box, they were quick to replace it and i just love it.
19 mai 2025
Amazing quality
I truly find all the items that I have received from Zen Craft to be the utmost quality. Im learning so much monthly about different stones and ways to wear them. Highly recommend.
19 avril 2025
Réponse de Zencrafthouse
Hi Kathryn, we stated in product description that each month's package consists of one bracelet and one bottle of essential oil. We will send you various other ones so you will have comprehensive calming and grounding benefits. Stay tuned for the next package!
I love the tree of life hoop earrings 😍…
I love the tree of life hoop earrings 😍 plus purple 💜 is my favorite color 💜
18 avril 2025
I am satisfied with the box of…
I am satisfied with the box of stones,and the pendant.I also like the bracelet that I also purchased!
21 mars 2025
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