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Zencrafthouse Avis 

219
•
TrustScore 4 sur 5

4,2

Boutique de santé et beauté
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Lisez les avis des autres

Noté 3 sur 5 étoiles

I love the boxes. But I really don’t like the fact that tracking the packages is impossible. It gets as far as “Label Created” and then nothing. It stays that way and then I have to contact the compan... Voir plus

Noté 5 sur 5 étoiles

The website is easy to use, and the customer service is excellent!!! I love all the bracelets I’ve purchased, too!!!

Noté 3 sur 5 étoiles

Products appear to be nice from online view. My issue was with the discount offered. I signed up for the discount/marketing but did not receive it on my order. It was just a little frustrating trying... Voir plus

Noté 5 sur 5 étoiles

Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(219)

70 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

The items arrived in poor quality

The items arrived in poor quality. Items were overpriced for poor quality items. Very dissatisfied.

11 avril 2026
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Réponse de Zencrafthouse

Hi there,

We’re sorry to hear about your feedback. However, we take product quality very seriously, and all items go through checks before dispatch. Claims of “poor quality” are not consistent with the standards we maintain or the feedback from the majority of our customers.

That said, we’re always open to reviewing specific concerns. If there was an issue with your order, we encourage you to contact us directly with details and photos so we can properly investigate and provide a fair resolution.

We stand behind our products and are committed to resolving legitimate concerns.

Best regards,
Chloe
Zencrafthouse Support Team

Noté 3 sur 5 étoiles

Not a smooth return

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on that purchase. Turns out, my store credit hadn’t been connected to my email. You had my name, address and credit card numbers. I had been assured my returned was received.I pled for a refund instead of credit, and eventually, they gave me a full refund.

10 mars 2026
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Réponse de Zencrafthouse

Thank you for your feedback. We've processed the refund directly to your order so there's no need to apply the store credit. We also got the confirmation that you received the refund, so we hope you're happy with this resolution. Please feel free to contact us in the future if you need anything else.

Noté 5 sur 5 étoiles

The highlight of my month

I absolutely love being part of the Zencraft House community. I’m currently subscribed to the Monthly Energy Medicine Box and have the VIP customer perks, and it is worth every penny. Every month feels like a little retreat arriving at my door—the crystals are high quality, and the essential oils smell incredible.
What really stands out is their customer service and fast shipping. They truly care about their customers. For anyone looking to start their healing journey, it’s important to know that this isn't just a box of 'stuff'; it’s a well-curated experience that helps you stay grounded and balanced. Highly recommend!"

25 février 2026
Noté 5 sur 5 étoiles

Customer service was very easy to work with

Sending the box back didn’t know I was going to be charged 45.00 a month for the next one. I just wanted to try it to see if it works. Cannot afford this a month. Called customer service and was able to resolved the issue Cxl the box and very happy with the service. Go ahead and order it and get your spirits up

30 décembre 2025
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Réponse de Zencrafthouse

Thank you so much for your feedback. We're so glad to hear you're happy with our service. Blessings and light.

Noté 5 sur 5 étoiles

First box response... YAY!

This was my first box and it was literally wonderful for an introduction to what lies ahead. If the boxes remain as good or better than this one I will def keep the 5 star rating. I have been with mindful souls boxes for over a year, and have been not so happy after month 6 or 7... But I have faith that the feeling I had when I opened my box yesterday will be there every time! TY so much for being there for people that need the internal change!!! Love and light!!!

31 décembre 2025
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Réponse de Zencrafthouse

Thank you so much for this wonderful review. We look forward to sending you more delightful healing items in your next boxes. And don't hesitate to reach out to us if there's anything we can do to help you in the future!💖

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