Zenithpropertymanagement Avis 

I have recently moved out of The Riverside, which is managed by Zenith. I lived there for 5 years and they were made much easier by both Martins in the concierge office. The service that they offer goes way beyond parcels, they have always been on hand to deal with issues like broken gates, lifts or even anti social behaviour. The building runs very smoothly thanks to them and I always felt that they went above and beyond for the residents. I must also mention Jerry the cleaner who kept the building looking great, a tough job when you have a lot of people living in one building.
I also lived there during Covid and all staff often put the needs of the residents above their own personal safety.
Communication from the team was always great, from being notified about the windows being cleaned to the messages about parcels. Recently the fire alarm system failed, but a safety precaution was put in place really quickly.
I will honestly miss the Riverside and the staff that keep the building running safely. Thank you all!!!

James our committed concierge is always helpful, knowledgeable and goes out of his way in making life here a little easier for us residents @Islington Wharf - especially, with all the upheavals we're going through with the continued & escalated building works! James you're a little star 🌟

I had an issue with the car fob and that was sorted in a timely and professional manner by Alex Clarke. Truly appreciate the help

Thanks for the prompt reply from Alex.It really makes things easier for me to get the information whenever I needed.

I was following up a meter reading request and Alex responded within minutes with the information I needed. Speedy and helpful service!

They came through last year and bought buildings that already had businesses in them. They more than doubled the rent. They decided the buildings needed to be different colors and the parking lots needed to be removed for looks. They just sent bills for over $3000 for these “maintenance fixes” that were unnecessary and the tenants didn’t request. Now all of the tenants of those buildings were evicted with less than a month to get out. We moved a 25 plus year business out by the end of June. Now they are trying to charge over $2400 because they had to remove a couple tables and chairs. They shut down several businesses with no reasoning. Worse landlords we ever had.

Wow. What a service from Alex Clarke. Fast and so professional, solving our problem almost immediately. It's rare that you get customer service this good. It makes such a difference in a really stressful situation.

Taking photograhs/selfies outside North Tower is not a crime. You do not have to delete, and Zenith properties cannot seize your phone or camera. The photo also remains in your copyright. The only recourse available to them is through a civil court. Trespass laws would also be difficult outside their building due to public access. Again, this is also have a civil matter.

An appalling company led by an ignorant absent MD whom I have mailed multiple times to complain too about his lapse building management - no surprise he has never replied.

I lived in Meadowside and would never want to live in a building managed by them again.

- 1 evening security for 3 buildings
- Junior property manager who only visits once per week and seem to not know about the plants outside dying, fire exits left open, burglaries, the rat infestation.
- A Zenith employee was my neighbour, not sure how she could afford it 😂 but she let her dog foul outside, always off the leash in the common areas and swept her floors out onto the landing. Ow and her partner would leave her screaming toddler in the apartment whilst he was downstairs smoking multiple times per day.

I wouldn’t want to live in a building managed by these clowns again.

Very pleased with our building manager, James Stanton. He's always quick to respond to our queries either via email or in person and goes out of his way to help make our apartment building a friendly and welcoming place. Really appreciate having him around!

Alex Clarke has been both very efficient and helpful in the whole selling process as well as patient and polite. She has made an unfamiliar process accessible and reached out when I was panicking.

I'm not sure how Zenith Management receives positive reviews, as my personal experiences with their staff have been predominantly negative. They seem uninterested in being helpful, instead setting numerous restrictions and offering unconvincing explanations. They failed to explain why I had to pay the management fee three months in advance, and they sent me a letter that didn't stand out as important amid a flood of incoming emails. Subsequently, they sent another notice about arrears, again without highlighting its importance, simply titled 'arrears reminder for apartment.' As usual, the communication was impersonally addressed as 'Dear Leaseholder.' Moreover, I have no idea whether they have imposed a fine due to my arrears of payment.

Leasehold Coordinator Mathew Petit has been extremely helpful providing information and costs required for our client purchase - Lowick Mckay Solicitors

I contacted Zenith today. Alex a property support advisor, was very helpful. He answered my query swiftly , professionally and politely.. would definitely recommend the company.
Thanks Again
Niall
Dublin, Ireland

New to being with Zenith, so had been sorting different things with my account.
The advisor Alex was very helpful with sorting my many queries, and was always promptly replying in a professional manner.
Greatly appreciated the quick resolutions, thank you!

Any communication I have is always very pleasant and any queries are quickly resolved. In particular, Alex Clarke is always willing to help as best as he can and I’m always happy with the service received!

Just a brief mention about Alex Clarke at Zenith. Extremely helpful and courteous when dealing with my property. Thanks again to Alex.

Best,

Dan

Alex Clarke from Zenith has been very helpful responding to queries and providing meter readings during my property move. Many thanks…

I have been impressed by the level of service from Zenith

Chris has been very professional and helpful with any enquiries I have put forward and thus I am more than happy with the service he has provided. Thank you Chris.