Zoop Avis 

On 30/62025 traveling by Vasco Express ordered food at Hubbali station from KamatHotel. Call centre was informed but no sign of food. On1/7/2025 ordered Breakfast at Salem, part bf arrived. No msg of refund nor regret msg. Zoop It's not working. It's a fraudulent site.
PNR No. 4838747705.

Never order from these guys. They are scammers. Order not received although had made the payment. These scammers would accept order of a restaurant that is closed only.

Order not recevied even though prepaid order and no customer support. Worst experience ever

Very poor quality, water like Dal, artificial paneer, burnt roti. Now I regret to take from pantry car, atleast I could see before getting order.

I have order food in bhusawal and food was very cheap quality but zoop has given 4 + rating i have paid rs 809
But due to bad quality of food we dont eat it
I request you all dont trust on such aap like zoop
We were very hungry .but in the end we get very poor quality of food due to zoop rating

Restaurant *Krishna Restaurant Pure Veg* at *Bhusaval Jn*

Zoop Order ID *ZO810826607*.

Refund payment order not received very very very very very bad experience otherwise I give bad reviews in social media

food is not good,salan and raita was taste like watery very bad experience of having this meal and the price which had given to the food is suitable as the quality of food you're giving

Worst food. The food quality is very bad. Not eatable. Suggest not to order from zoop. Wastage of money. I have ordered poha, veg thali and aloo Paratha. Thali is pathetic. Rotis are very hard and not eatable. Poha is like 2-3 days old.

Useless service, Nothing is there

Very Bad Experience Food Quality Third Class better you order food from swiggy or Zomato in train zoop ke vendors ke rate 3 Star ke food quality third class be careful fried rice ke naam pe plain rice bhej dete hai ye log

Today zoop did not delivery my order which was ordered at morning. They are hashing customer. very bad site. Why railway have these vendors for delivery.

Never rely on zoop, they fool you.
I ordered at Gondia jnctn and didn’t receive any order, what a worst app/website

Fraud app, please dont order food from this site, worst

Please do not rely on Zoop if you are travelling with diabetic patients or small children since it may lead to critical situation happened with me. Zoop is very poor at maintaining services. I have ordered food for particular station and no one has responded neither from restaurant nor from Zoop team and after complaining about the ticket they made restaurant accept my order but till then We crossed the station. Order ID: ZO670913711

I ordered food on lalitpur jn on 15dec 23 food was not delivered at that time then I continously take follow up for my refund the response is it's done by 2 or 3 days I write emails but no answer from them I am tired really just pathetic refund process

Worst Food. Better to Travel on empty stomach rather eating their Food

1. Food does not taste as per your rating
2. delivery guy ask my mobile to take screenshot for confirmation, then they take my mobile and they give 5 star rating it self.

Worst fraud app they collect money and food is never delivered today kids slept hungry at kota junction 12954 train

The food that we ordered yesterday in the train from Kota station was not delivered on time also the food delivered was also wrong did not get the refund also

YESTERDAY FOOD ORDERED TO BE DELIVERED AT KOTA A1 (A5)COACH TEJAS EXPRESS DELHI TO MUMBAI.WRONG PARCELS DELIVERED. ORIGINAL GROUP CAME TO COLLECT THEIR PARCELS. WE NEVER GOT OUR PARCELS. TRAIN DEPARTED. KIDS SLEPT HUNGRY. REFUND ALSO NOT RECEIVED TILL THE TIME.