Zoop Avis 

Urs service partners are not reliable. 1st time didn't served and cheated me that he has delivered. 2nd time has given rotten stuff and less than the billed quantity. Not a reliable service.

I wish I could give a rating below 1 . This service was excessively disappointing. The order was gonna get delivered at Jhansi station it is a huge stop and they couldn't deliver it there. I pity what they're going to do at other stops. I've lost hope from this ridiculous app that makes their customers believe there's food available but just ends up disappointing them. As of my journey there's no option left for me than to starve here. I really hope they make needful changes!

Dear friends,
Pls do not place any order with this app, fully cheated app. Fake menu and unhygienic food you will.get.

Didn't deliver the order. Refund not processed. Didn't order with prepay option. Pay only if the order is delivered which is without discount.

Worst service ever I ordered food and they didn’t deliver the food and when I was asking for refund they are not responding don’t trust this website for online food

They sent baasi daal, hard chapati, too much oily sabji..not worth ordering from them

Station Name
(DHD) Dahod
Outlet Name
Kanha Restaurant
Train Name / No.
PASCHIM EXPRESS/ 12925

3rd class sarvice h zoop ka maine odar kiya khna nhi bheja odar cancel Kiya h mera khna ka text kaisa rhta o pta nhi mujhe par sarvise bakwash h koi v mat odar kro zoop apps se plz 🙏🏻 viniti bhukhe ke mare jaunge khna nhi ayega abhi mai delete kr rha zoop apps ko 🙏🏻🙏🏻🙏🏻

We ordered food from ratanagiri through zoop app my Order ID: *ZO154105205* food was very pathetic we paid 450/- for that street food. I had taken pic and shared to Zoop watsup but this customer care not at all responding. This is my second bad experience with this people. I request others pls not to use this app they cheat

Extremely pathetic experience. My order ID ZO884504574 was accepted and not delivered leaving me hungry the whole night on train. No update from zoop or the reastaurateer. Shameless refund the next day

One of the worst services I have ever experienced. My order No is z0701607699. I paid online for the food, I ordered. My food should reach on my birth at Vasai Road at 3:50 pm. I was damn hungry. But I was deprived from my lunch. When I contacted on the numbers given in the Zoop message, one lady answered and said wait a minute to confirm me the status of the delivery and cut the phone abruptly. After that I tried both the numbers provided in the message. Even though the number is ringing no one has answered my calls. This is of 9th August, 2023. I tried Zoop WhatsApp numbers to get connected. There is a stupid BoT except taking the complaint it’s of no use. Today after 4 days when I raised again a complaint today I got my money back. There is no sorry or felt bad from their side. It’s a useless app. My request to all is don’t use Zoop at all. Thanks for your time.

Restaurant food options, delivery to your seat, even though the train was late, the food was still hot.