Joanna Kelly

Hello Joanna,

Thank you for sharing your feedback with us. We understand how frustrating it can be when things don’t go as expected, and we're committed to resolving this issue for you.

Please reach out to our customer service team by visiting https://spr.ly/62044NshQw and selecting 'Email Us', so we can discuss your experience in more detail.

We hope to have the opportunity to restore your confidence in Boots UK.

Kind regards,
Boots Customer Care

Dear Joanna,

Thank you for sharing your experience with Sunnamusk, although we're truly sorry to hear that it didn't meet your expectations.

We genuinely apologise for any inconvenience caused by the product not retaining its scent as expected. Our goal is to ensure that every customer is fully satisfied with their purchase, and it's disheartening to learn that this wasn't the case for you.

In light of your experience, we'd like to offer you areplacement product. Please reach out to our customer service team at online@sunnamusk.com, and they will assist you promptly.

Thank you for bringing this matter to our attention.

Best regards,
Customer Service
Sunnamusk London

Good Afternoon,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is really appreciated and has been shared with our Team.


Warm Regards,
DPD Ireland

Hi Joanna,

Thanks so much for your review! We really appreciate your feedback.

Thanks,
Robyn