1to1 Flooring Avis 

Brilliant service. From the first shop visit in Harpenden to the carpet fitting this has been a very good experience. Knowledgeable,helpful and friendly staff at every turn. I cannot recommend this company too highly.

We had our carpet fitted yesterday to the Stairs/Landing and 3 Bedrooms and I just want to praise the fitters, Mark and Tyler, who were helpful and thoroughly professional. Their finished work was superb and it’s transformed the house.
They took great care with the newly painted walls and skirting and worked well around a large bed. I would strongly recommend this company.

Used 1to1 Flooring for the first time this week to lay a new Amtico herringbone floor in my sitting room. After a helpful visit to the showroom and some excellent advice, two fitters arrived yesterday, stripped out carpet, underlay and tackless strip, took it all away, laid plywood over the floorboards and put a layer of screed over the whole floor. Today, after the screed had hardened, they laid hundreds of herringbone tiles to leave an immaculate flat floor. Beautiful job, performed by professionals in super-quick time. Well done!

We have recently had flooring installed throughout our new house by 1to1 Flooring St Alban’s, carpet upstairs and Amtico on the ground floor, and are extremely happy with the results. Matt was so helpful and knowledgeable as we spent some time and several trips to the showroom before deciding on colours and designs within the Amtico ranges. Kieran did a fantastic job when installing a combination of herringbone and plank styles. We must also commend the fitters who laid all the carpets, including a very neat fit on the stairs.

We recently had Amtico flooring installed in our new house by 1to1 Flooring, and we couldn’t be happier with the results! From start to finish, the team was incredibly professional, accommodating, and attentive to our needs. We had to change the installation dates several times due to unforeseen circumstances, and each time, they were flexible and understanding, making the entire process stress-free.

The quality of their work is outstanding—every detail was meticulously handled, and the finished floor looks absolutely stunning. Not only did they meet our expectations, but they also went above and beyond to complete the project ahead of schedule, which was a pleasant surprise.

If you’re looking for a reliable, skilled, and customer-focused flooring company, I highly recommend 1to1 Flooring. They truly exceeded our expectations, and we are thrilled with our beautiful new floors!

We recently had 1to1 Flooring install a stunning herringbone floor throughout our entire ground floor, and we couldn’t be more pleased with the result! From start to finish, the experience was nothing short of professional. Matt Goss in the showroom was exceptional - he answered all of our questions, even going above and beyond by responding outside of regular working hours. He really knows his stuff. The fitters, Calumn and Harley, were incredibly accommodating, paying meticulous attention to the specific pattern and layout we requested to ensure symmetry. We are thrilled with our new floor and cant recommend Matt enough to guide you forward.
Thanks again. Adam. Brookmans Park.

Lovely LVT flooring, Kathy & Richard at Harpenden 1to1 make a great team, so knowledgeable and helpful. The fitting team are great too, from booking to fitting it all went so smoothly. I love my new floors! thank you

Highly HIGHLY recommend! Amazing customer care from start to finish, professional, communicative, informative an absolute dream of a company to go with. Honestly... don't look anywhere else.
So impressed.

First class service from start to finish. John was brilliant in the shop when I first went in for advice and Elliott was just as helpful when he came to measure rooms. Fitters were on time, very pleasant and cleaned up well. Excellent job.
The Berkhamsted shop is a lovely showroom with parking which is a boon.
Would thoroughly recommend this business.

The showroom staff were extremely friendly and helpful, keeping me informed throughout the process.
I was really impressed with the carpet fitting service. The fitters Shane and Harry were brilliant, very polite and professional. I highly recommend them. Thank you
very much.

Fabulous customer care from start to finish. Kathy looked after us very well throughout the entire process, and we are delighted with our new carpet. Would highly recommend.

thoroughly pleased with the amtico installation completed this week. Signed up to trust pilot just to give this review!

We’ve had a few carpets and floors fitted over the years and Clayton was by far the most professional, skilled and hard working fitters I have seen. Attention to detail spot on - he had uneven floorboards and many awkward angles to contend with. Very tidy, lightning work ethic, arrived bright and early each day..a credit to your business.

We had a limited need from this company - to supply a carpet. That was it. We had our own fitter and everything we needed. From start to finish the service was 5 star. They afforded us a great deal, kept us informed and sourced the carpet from Alternative. And when Alternative sent the wrong carpet they swiftly (it couldn't have been more swift) sorted it out and had the carpet of choice delivered to our home. I couldn't recommend them highly enough and if I want carpet in the future would have no hesitation in returning. Apologies to warehouse staff for my 'rant' when Alternative messed up. Thank you so much.

Having been a past customer the customer service received was as we expected second to none. The carpet was ordered, but due to manufacturing issues a delay was experience however Paul Thomas kept us informed of the progress of the order . The fitting was carried by two capable young men both named Carl, who were polite , explaining what was happening and completed an excellent job.
Highly recommend the company for its products and customer service.

Matt and the team are just outstanding. We have returned to them many times. When first looking for flooring we visited every outlet in the area, and Matt and the Team at 1to1 stood out. Much more helpful, and professional than all the others. Spent time with us discussing and finding the best product for us, within our budget. We have and will only ever offer our business to Matt and the team for anything we need in the future.

We've just had our floors fitted by 1to1 Flooring, and we couldn't be happier with the finish. Matt and Paul where both patient and understood our vision and budget. The fitters where brilliant and a pleasure to have around. All in all a great experience.

We used 1to1 flooring to a couple of times now, firstly to lay a new Karndean floor in our lounge and conservatory, then to lay a new carpet to our stairs and bedrooms.
I can't recommend them highly enough, Richard and the sales team in Harpenden and the installation teams were excellent, they all treated us and our property with respect and did a faultless job on both counts.

Cannot say enough in praise of our experience with Kathy and Richard at the Harpenden store. We started by ordering bathroom flooring and ended up ordering flooring for the whole house (carpet and LVT). Professional, hugely knowledgeable, efficient and just a pleasure to work with. Also matched a lower quote offered elsewhere. They gave us brilliant advice, but also helped us enormously when we ran into difficulties (because of shoddy workmanship on our UFH). Fantastic experience and hghly recommend!!

I love our new Invictus herringbone flooring! It was a long process to get here as we had old click engineered flooring down and didn’t know the state of the floor underneath, but Matt and the team were very patient and sent someone out a couple of times extra to help guide us. We borrowed (with a deposit) so large flooring samples which were brilliant. Would definitely recommend! The duo flooring who laid the floor on the day were also excellent!

So pleased with our new carpet from Harpenden 1 to 1 flooring. Everything great, from choosing the carpet in store and with samples at home, to the fitting. All went smoothly and we were kept well informed at every stage.
Would not hesitate to use again.